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Join a leading independent fiduciary and private client services firm in Guernsey on a 3-month temporary contract, supporting a busy Client Accounting team in a varied and hands-on bookkeeping role.
This is an excellent short-term opportunity for a technically strong bookkeeper to step into a collaborative and professional environment, taking ownership of bookkeeping across a portfolio of trust and company structures while supporting wider accounting activity.
Responsibilities include:
- Completing bookkeeping for a portfolio of trusts and companies, including investment transactions, within agreed deadlines.
- Reconciling bank and investment ledgers and supporting the wider team with ad hoc accounting tasks.
- Assisting with the testing and implementation of change initiatives across the accounting function.
- Supporting the training of new trust administration team members on bookkeeping and accounting processes.
You should have strong technical bookkeeping knowledge, excellent attention to detail, and the confidence to work proactively within deadlines. Strong communication skills, a positive mindset, and the ability to work both independently and as part of a team will be important.
This is a fantastic short term opportunity if you enjoy accurate, hands-on finance work and want to contribute to a high-performing team in a short-term contract role. Please apply today with your latest CV or contact Sofi on 01481 714634 or email info@firstcall.co.gg.
One of our key clients is looking for a Banking Operations Administrator for their Guernsey office fore a 12 month contract.
This a hands-on banking operations role, supporting payments processing, treasury activity, and core operational delivery within a collaborative office-based team.
Responsibilities include:
- Processing SWIFT payments accurately and efficiently, while managing related queries and investigations.
- Supporting treasury activities, including foreign exchange and money market transactions.
- Assisting with the day-to-day running of banking operations across core banking systems.
- Ensuring operational tasks are completed in line with internal controls, regulatory expectations, and service deadlines.
You should be someone who is organised, reliable, and comfortable working in a detail-driven environment where deadlines matter. Strong communication skills, a proactive approach, and a sound understanding of banking controls and compliance requirements will also be important.
If you enjoy hands-on operational work and want to join a business that values teamwork and high standards please apply today with your latest CV or contact Sofi on 01481 714634 or email info@firstcall.co.gg.
Ready for a new challenge? We have an exciting opportunity for an enthusiastic and forward-thinking individual to join our ambitious Business Development & Marketing team, until the end of 2026!
You'll demonstrate effective organisation and communication skills, coupled with commercial awareness and a willingness to embrace change. In return, we can offer you the opportunity to broaden your business development & events skills through hands-on experience in a dynamic environment.
About the role
- Assist in the implementation of business development and marketing plans
- Assist in the delivery of legal directory submissions
- Assist in the delivery of external events that support our Guernsey BD and marketing initiatives
- Organise operational and logistical aspects of these events, working closely with the BD and marketing team.
- Support lawyers on preparation for business development trips and execution of post-trip follow-up activities
- Use our CRM system to capture, process and report on client, intermediary and BD data
- Support with the delivery of business development initiatives including pitching
- Collaborate with colleagues in the wider local and global Marketing department to coordinate BD activities and communications in support of campaigns and objectives
- Endeavour towards developing an excellent working understanding of the practices, local jurisdiction and markets, key messages and trends, including attending lawyer product training where appropriate
About you
- Working knowledge of business development / marketing activities and events
- Enthusiasm and proactivity
- Project management skills: ability to manage and prioritise tasks, time, budgets and people in order to meet deadlines
- Proficient in the main Microsoft applications
- Proven ability to develop excellent working relationships with a range of colleagues and key stakeholders across the business
- Effective written and verbal communication and presentation skills
Manager – Global Accounting
You will work closely with the senior leaders and other members of the global Client Accounting team, on the provision of accounting services to a range of client entities of Governance Services (Jersey, Guernsey, UK and Cayman). The role will focus particularly on delivery of technically accurate accounts and periodic reports for a varied portfolio of clients (including, but not limited to, unit trusts, companies, partnerships and foundations) in accordance with agreed deadlines. The role includes client relationship management, mentoring and coaching of individuals in the accounting team and supporting global client administration colleagues.
A broad range of client types and technical accounting requirements ensures variety of work and provides excellent development opportunities.
About the role:
In this role you'll:
· Effectively manage the day to day activities of staff reporting to you, ensuring work is planned and allocated in order to meet client requirements including deadlines
· Collaborate with colleagues across all accounting locations, providing explanations, advice and accounting support as and when required;
· Ensure work is completed efficiently and cost effectively;
· Ensure timely update of central accounts status records for deadline monitoring and reporting purposes
· Adhere to policies and guidance on individual team member objective setting, periodic performance reviews and development plans
· Prepare and review accurate and timely financial statements including complex accounting work;
· Prepare and review monthly, quarterly and semi-annual reports;
· Ensure accurate and up to date accounting records are maintained in client entity databases (Quickbooks, Viewpoint and Yardi);
· Ensure that you have a detailed understanding of the transactions you are dealing with and liaise with your line manager as required;
· Build trusted relationships with clients, auditors and third party service providers;
· Collaborate with client administration and other colleagues globally,
· Ensure consistency of accounting service levels across all clients and deal swiftly with any identified issues;
· Be familiar with and act at all times in accordance with the firm's policies and procedures;
· Show an awareness of the integration of Governance Services across jurisdictions and with the law firm, operating in a unified, consistent and co-ordinated manner;
· Maintain CPD levels required for your role & any professional bodies of which you are a member.
About you – essential requirements
· Qualified ACCA/ACA or qualified by relevant experience with good up to date technical knowledge of UK GAAP and IFRS, including practical application;
· Knowledge of US GAAP would be an advantage;
· Previous experience of accounting systems, particularly Viewpoint and Yardi would be an advantage ;
· Strong excel skills;
· Self-motivated and able to work with minimal day-to-day supervision;
· Able to manage and prioritise tasks, time and people in order to meet deadlines;
· Strong attention to detail and accuracy;
· A positive and flexible approach;
· An aptitude for data analysis/problem solving;
· Strong interpersonal skills;
· Professional, pro-active and service orientated approach;
· Discretion and demonstrates good judgement;
· Excellent verbal and written communication skills.
Senior Technician
Job description
As a Senior Technician, you are responsible for delivering high-quality 2nd line support, maintaining strong client communication, and ensuring tickets are progressed efficiently and in line with agreed service standards. The role requires a proactive approach to ticket ownership, escalation management, operational discipline, and personal performance, while supporting team objectives and contributing to continuous improvement.
In this role, you are expected to work independently on complex Level 2 issues, act as a first escalation point for Technicians, and uphold company standards through your behaviours and actions. You will be required to actively pursue learning and development to stay abreast of emerging technologies, support colleagues through coaching and mentoring, and help ensure that clients receive clear, timely, and professional service at all times.
Job requirements
- Several years’ experience working in a IT Support role at a minimum of a Level 1+ capacity;
- Evidence of personal development;
- Hold a category B Driving licence;
- Knowledge and technical understanding of Microsoft 365, Azure, Active Directory, Intune, MS Office, Windows 11, Malware, Security fundamentals (e.g. anti-virus, Phishing, IP Spoofing);
- Ability to demonstrate excellent troubleshooting skills;
- Excellent interpersonal and customer service skills; and
- Strong administrative and time management skills.
Job responsibilities
- Communicate regularly, clearly and transparently with clients on issues, faults and ticket progress.
- Use appropriate communication methods to resolve issues and keep clients updated, including frequent use of telephone calls where appropriate.
- Ensure tickets are updated when work or investigation has started and continue to be updated regularly through to completion.
- Take ownership of delegated and allocated tickets, ensuring statuses and updates are accurate and current.
- Ensure all planned work is booked correctly and that resolutions are recorded correctly on tickets.
- Raise risks with your line manager promptly where SLAs may be breached or tickets may become stale.
- Handle complex Level 2 tickets independently and act as the first escalation point for Technicians escalating to 3rd line only where appropriate and in line with policy and procedure.
- Provide proactive backup to call answering when Technicians are unavailable or calls are going unanswered.
- Support junior staff and colleagues through coaching, mentoring and training, both formally and informally.
- Adhere to departmental and company standard operating procedures at all times and contribute to the creation, review and update of SOPs where relevant.
- Actively participate in team discussions, identify recurring challenges or improvement opportunities, and update departmental documentation to support colleagues.
- Maintain consistently strong customer feedback and minimise customer complaints.
- Contribute to continuous functional development and effective work planning.
- Plan and improve your own performance against objectives and service expectations.
- Attend and fully participate in internal and external meetings and events as required.
- Undertake a proactive role in your own development and training as required by the organisation.
- Carry out all duties in accordance with company policies, procedures and the colleague handbook.
Job benefits
What do we offer?
Aside from a competitive salary, this position is based in our Guernsey office where the following benefits apply:
- Pension scheme
- Medical scheme
- Generous holiday entitlement
- On-site company gym (Guernsey office)
- Mileage allowances for business travel
- Health and well-being activities and company socials
- Professional development with support towards qualifications and training
JOB DESCRIPTION
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Job Title |
Engagement and Communications - Senior Manager |
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Business |
Opera |
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Job Level |
Senior Manager |
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Department |
People and Culture |
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Reporting To |
Chief People Officer |
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Jurisdiction |
Guernsey, Jersey or UK |
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Opera Summary: |
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Opera’s growing portfolio includes Accuro, Amber Trust Ltd (now Oak Bahamas), HFL, Meritus and Oak, with operations across eight jurisdictions: Bermuda, Geneva, Guernsey, Isle of Man, Jersey, London, Mauritius and The Bahamas. The group administers assets totaling $81bn.
For more information, please visit: https://www.operalimited.com/ |
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Job Summary: |
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The Engagement and Communications Senior Manager within the People and Culture (P&C) team is responsible for the development and delivery of Opera’s employee engagement, listening, internal communications and culture initiatives. Working closely with the Chief People Officer and the P&C team, this role translates engagement strategy into practical, high-quality experiences, communications, and insights across the employee lifecycle.
The role provides operational leadership for the delivery of engagement and communications initiatives, partnering with the Chief People Officer on strategic direction and priorities
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Key Responsibilities: |
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Employee Engagement & Listening
Ways of Working & Culture
Intranet & Content Management
Manager & Leader Communication Support
Data, Insights & Reporting
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Key Competencies & Skills: |
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Essential Experience
Desirable Experience
Measures of Success
Core Capabilities
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Key Business Partners: |
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Opera Group Limited is registered at Oak House, Hirzel Street, St Peter Port, Guernsey under CMP72322
One of our key clients is looking for an accounts professional in Guernsey for a varied 12 month contract role focused on financial statement preparation, bookkeeping, and client accounts support.
This is an excellent opportunity for a technician or part qualified accountant to step into a flexible contract role where your technical skills, attention to detail, and practical bookkeeping experience will be highly valued. Previous experience preparing pension scheme financial statements would be an advantage, but is not essential.
Responsibilities include:
- Preparing financial statements to a high standard, with pension scheme accounts experience welcomed but not essential.
- Carrying out day-to-day bookkeeping and maintaining accurate financial records.
- Supporting wider accounting processes and ensuring deadlines are met efficiently and accurately.
- Assisting with ad hoc client accounting tasks as required within a busy and professional environment.
This role will suit someone with around 5 years experience who is reliable, detail-oriented, and comfortable managing their workload independently. Strong bookkeeping ability, sound technical accounting knowledge, and a flexible, hands-on attitude will be key to success.
If you’re looking for a contract role that offers variety, flexibility, and the chance to make an immediate impact, this could be a great fit. Apply today with your latest CV or contact Sofi on 01481 714634 or email info@firstcall.co.gg.
Corporate Secretariat, Senior Administrator - Guernsey
Who we are
Saffery Trust is a director-led firm of individually expert, collectively exceptional people. We help clients to optimise their personal and business wealth and to create lasting legacies. We have the freedom and agility to act in the moment, and the wisdom and experience to plan for the long-term.
Established in Guernsey in 1977, we are one of the largest independent private client firms in the island. As an accredited STEP Platinum Employer Partner, we offer great benefits, including:
- a competitive salary
- flexible working and dress for your day policies
- full financial support and study leave for professional development
- top-level health insurance for our people
- annual performance-based bonuses
- e-bikes free for staff use and opportunities to take part in green initiatives
- regular sports and social events as well as opportunities to support local charities
The role
We’re looking for an enthusiastic Corporate Secretariat at Senior Administrator level who demonstrates our core values and wants to build a rewarding career. The role will give the opportunity for an individual to develop their Company Secretarial skills under the guidance of the firm’s Company Secretary. They should be familiar with multi-jurisdictional statutory requirements and able to take meeting notes electronically. The ideal candidate will be studying towards a relevant qualification.
The responsibilities
You’ll be working in a friendly and progressive environment as a member of the team to undertake a broad range of duties including:
- providing statutory secretarial services for Guernsey, Switzerland, Cayman and Dubai jurisdictions and for Saffery’s main in-house companies, including day to day minutes
- assisting with the Board meeting management, quarterly minute reporting, governance-related projects and minute template development
- assisting with scheduling board meetings, preparing agendas, and ensuring timely distribution of board papers along with provision of guidance on the content and structure of board papers ensuring clarity and effectiveness
- developing and maintaining strong, proactive relationships with board members, serving as a key source of information and advice and facilitating efficient and timely communication between the board, its committees, senior management, and non-executive directors
- recording board decisions clearly and accurately through minute taking and the recording and tracking of action points, ensuring a comprehensive and precise account of discussions and resolutions and communicating board decisions to the relevant members of the management team via quarterly and ad-hoc minutes
- may develop and maintain a corporate governance improvement plan, ensuring regular reviews and updates based on board evaluations
You
- a sound understanding of tasks covering a range of activities using multiple methods, techniques and processes
- may have attained or be working towards a relevant qualification, (CGI/STEP or equivalent) along with meeting your CPD requirements
- effective communication skills and the ability to converse with a range of people, adapting style with ease to suit the audience and situation
- ability to identify and resolve non-complex issues, with support and direction
- ability to prioritise and complete tasks to achieve deadlines, with support and direction
- ability to work to specified standards and service levels and propose solutions to resolve straight forward daily problems
- evidence a positive and committed approach to teamwork and understand the importance of working together to provide excellent client service
Job Summary:
To assist with the day to day running of a portfolio of clients which will contain a mixture of trusts and companies dealing with a wide variety of tasks under the guidance and supervision of a Senior Trust Administrator / Trust Supervisor.
Job Accountabilities:
Day to day duties will include:-
> Statutory work – ensuring that statutory records are kept up to date and are accurately maintained at all times
> Entering payments and identify receipts as required
> Preparation of minutes/resolutions of the Trustee / Board for routine matters
> Entity reviews – to assist with clearing any action points following the annual reviews
> Liaison with our respective departments regarding legal, accounting and taxation matters
> Liaison with clients and intermediaries both by telephone and in writing with regard to matters of a non-complex nature
> General administrative tasks relating to the running of Trust and Company structures
> Ad hoc project work of a non complex nature
Minimum Education and Experience
> Educated to ‘A’ Level standard, or equivalent
> Willingness to study towards a relevant professional qualification i.e. STEP Certificate/Diploma
Required Skills
> Strong written and verbal communication skills
> Good problem solving skills
> A good team player
> Ability to work to deadlines with minimum supervision