Role Profile
Role FTC - New Business & Risk Officer
Reporting to Head of New Business & Risk
Team New Business & Risk
Division Investec Bank (Channel Islands) Limited
Key relationships
Internal (within Organisation)
• All departments in Investec Bank (Channel Islands) Limited • Investec Private Bank – London
External (Outside organisation)
• Intermediary Clients
Description of role and key responsibilities
Who are we? Investec is a distinctive financial services group serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues that bring out of the ordinary thinking, and we put them in environments where they'll flourish. We combine an accessible structure with a focus on internal mobility. The role demands an entrepreneurial spirit and a desire to learn and collaborate to help the business grow and to drive profitability; to deliver a commercial impact for the business. The role:
• To safeguard the organisation, its reputation, assets, and the interests of stakeholders by identifying and managing potential threats to the achievement of our business objectives in relation to new client take-on and existing client maintenance.
• It is key that the job holder must have a good understanding of the regulatory environment including the regulations, rules and guidance and their implications relevant to the job and to follow all applicable internal compliance considerations and appropriate processes, policies, and procedures.
Key responsibilities:
• New client onboarding, any subsequent sub account opening, reviewing client applications ensuring thorough completion also of all internal documentation including completion of risk assessments, workflow, screening, and other relevant searches.
• Careful review of all documentation supplied by the client to ensure that it is complete, compliant, and consistent. Liaison with the Intermediaries or Private Client/Corporate and Family Office Relationship Manager’s (RM) as required to identify and obtain any required additional information in respect of any new client take-on.
• Carrying out enhanced Customer Due Diligence for high risk and PEP relationships including liaison with the RM where necessary. The initial
business take on of high risk and PEP business remains the responsibility of the RM, the role holder positively working in cooperation with the RM in respect of information gathering.
• Acting to update information following trigger events and proactively identifying errors and omissions which may stimulate the need for updated risk assessments and /or necessary data corrections. Ensuring the trigger escalation process is followed and reviews are closed off in a timely manner.
• To support the periodic review process undertaking reviews or quality assurance where required.
• To assist in work in relation to FATCA & CRS to ensure clients are compliant for all new accounts and repapered accounts. Undertake a classification reasonableness check and refer as required.
• To undertake the daily monitoring of overnight screening results as required.
• To assist with the co-ordination of the PEP annual review process. Including the collation of the updated annual data for each PEP review, undertaking updated internet research as required and liaison with the RM to update annual documentation in advance of each PEP workflow process being initiated.
• To undertake static data changes and account amendments work. • Support the needs of the business with any retrospective CDD exercises
including the identification, rectification and logging of errors and omissions whilst following the review process.
• Manage own prospective client accounts and outstanding tasks to ensure all work is progressing and where no longer required or completed, is closed off in a timely manner.
• Actively support change and look to provide ideas for improvments.
Essential Criteria
Core Skills and Knowledge:
• Some exposure to management of regulatory risk in a large financial institution.
• Strong attention to detail delivery high quality work always. • An inquisitive and enquiring mind. • Challenging yet non-confrontational. • Persistence, an eye for detail and ability to complete projects within
specified deadlines. • Personal organisation and planning skills, proven time management skills
with ability to meet deadlines. • Excellent communications and presentation skills, to be able to inform
and persuade both orally and in writing. • Strong influencing skills that result in winning the co-operation of RMs
and colleagues and maintaining the appropriate priority for regulatory matters.
• Able to operate independently and escalate appropriately with confidence.
• A detailed knowledge of the general tools and techniques of account opening, KYC/CDD processes and all risk review processes.
• In depth knowledge required of client structures to facilitate the collection of Customer Due Diligence and compliance with local regulatory requirements.
• Detailed knowledge of FATCA and CRS requirements. • Knowledge of our organisation and the environment (e.g. regulatory,
physical) in which it operates. • Actively considers the wide picture identifying patterns and connections
between issues and situations that are not obviously related. • Logically breaks down problems and situations into their essential parts
and draws reasonable conclusions based on their analysis.
We agree that this document accurately reflects the key responsibilities and associated skills, knowledge
and attributes required for xxxxxxxxxxxxxxxxxxxxxxxxx to perform this role at this time. We acknowledge
that it is our responsibility to update this profile as things change.
__________________________________________ __________________________________ Line Manager’s signature Date
__________________________________________ __________________________________ Employee’s signature Date
• Proficiency in using AI-enabled productivity tools, such as Copilot, to improve efficiency, generate insight and support decision-making. Applies critical thinking and sound judgement when interpreting outputs, remains accountable for the quality and accuracy of their work.
About Investec What’s our culture like?
Our company culture is unique amongst our peers and other banks. A vibrant and colourful culture built upon an integrated purpose and with Belonging, Inclusion and Diversity at our heart… a place to bring your best self to work and where you can be truly yourself. Where will you be working? Located in the St Peter Port, Guernsey, our IBCI Head Office boasts a highly flexible office space, changing & showering facilities and an enviable terrace overlooking the marina. Hybrid Working We have a flexible working environment and a unique culture, meaning that colleagues and teams are asked to spend the majority of time in the office. We see great benefit in teams being together, connecting and spending time face to face. The specific working pattern options for this role should be discussed with the line manager.