Role:          Client Accountant – Family Office

Reports to:       Senior Client Accountant

Direct reports:    None

Job Level: 4

Job Purpose:

To provide strategic oversight with a dedicated focus on servicing a high net worth family office client. The role involves managing a broad range of accounting responsibilities to ensure the timely and accurate completion of statutory filings, financial reporting, and client deliverables.

This includes the preparation of statutory annual accounts, quarterly management accounts, and bespoke client reports, all delivered with the utmost confidentiality, precision, and responsiveness expected in a family office setting.

Key Responsibilities:

• Preparation and filing of financial statements in accordance with applicable accounting standards.
• Preparation of quarterly management reporting within a strict deadline and any other ad hoc financial reporting as required.
• Assist with the preparation of Guernsey Tax Returns, UK Tax Returns and other territories.
• Ensure timely receipt of all client signed financial statements that may have been completed by third parties.
• Support client facing colleagues with accounting matters.
• Ensure all investment valuations and accounting records are fully reconciled.
• Ensure all activities comply with relevant regulatory requirements and internal policies.
• Stay updated on changes to regulations and industry best practices.
• Act as an Authorised Signatory.
• Review and automate processes and deliverables and assess the best systems to use for automation.

Key Performance Indicators (KPI’s):

• Statutory accounts signed off within 3 months of year end or sooner if required for additional reporting purpose e.g. AGM, statutory filing.
• Client accounts signed in accordance with service level agreement.
• Quarterly updates with internal business partners of financial performance.
• Ensure accounting deadlines are met.
• 80% utilisation rate.
• Ensure 100% timesheet completion.
• Meet all filing/annual review/accounting deadlines.
• Attend all mandatory training throughout the year.

Experience and Qualifications

• A minimum of 5 years accounting experience within the Trust/Family Office environment.
• Must hold a relevant professional qualification (ACA/ACCA or similar).

• Excellent computer skills including proficiency in Excel, Word, and Outlook.
• Knowledge of Acumen or similar beneficial.

• Strong communication, accounting / analytical skills and attention to detail.

• Work under pressure, independently, effectively prioritise, manage time & workload to meet clients’ needs.

• Proactive, motivated, team player with a flexible attitude to complete additional tasks.

Behaviours and Competencies

Operational Excellence:

• Demonstrates the ability to make decisions based on insight and knowledge.
• Accountable for ensuring high standards of delivery to clients.
• Actively engages with customer to understand needs and will place a high priority on client service and satisfaction.
• Prioritises client issues and addresses them accordingly.
• Will keep up to date with business trends/ changes in law that will impact their role.

Client Excellence:

• Proactive in identifying opportunities and seeking solutions.
• Manages expectations so clients always feel valued.
• Takes responsibility for delivering superior products and services.
• Implements improvements to client service.

Commercial Awareness:

• Understands relevant local regulatory requirements.

Interpersonal Skills:

• Manages internal and external stakeholders' expectations with regards to delivery, escalating concerns as appropriate.
• Is able to deal with conflict in a controlled manner and can clearly communicate effective solutions.
• Build credibility across all stakeholder groups and is able to engage with individuals across all areas of an organization on areas of specialism.

Compliance:

• Act in a professional manner and produce accurate and timely work.
• Act with the highest level of integrity at all times and in the best interests of Aspida.
• Will be clear, open and transparent in communications with colleagues and customers.
• Promptly report any issues (or possible issues) you identify to your manager (or an appropriate member of the senior management team) for consideration and resolution.
• Never make any statement that is misleading, false or deceptive.

• Manage internal and external stakeholders' expectations with regards to delivery, escalating concerns as appropriate.

I understand, acknowledge and accept the details contained within.

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Employee Name Signed Dated

Executive Assistant - Jersey

Overview

Are you a highly organised, proactive and professional administrator looking to develop your career within a dynamic and fast-paced environment? We are seeking an Executive Assistant to support the Senior Executive Assistant and provide high-quality administrative and organisational support to senior leaders and executives.

Based in Jersey, you will play a key role in ensuring the smooth day-to-day operation of the office, coordinating executive activities, managing communications, organising travel and events, and supporting governance processes. This is an excellent opportunity for someone who thrives on variety, enjoys building strong working relationships and takes pride in delivering exceptional service with discretion and professionalism.

Key Accountabilities

• Provide administrative and organisational support to senior executives and leaders as directed.

• Deputise for the Senior Executive Assistant during periods of absence.

• Coordinate diaries, meetings, communications and workflows to ensure efficient business operations.

• Arrange cost-effective travel and accommodation for executives and leaders.

• Support the preparation and distribution of Executive Committee and Sub-Committee meeting packs.

• Produce accurate meeting minutes and monitor the progress of agreed actions.

• Assist with the planning and coordination of internal and external meetings, events and off-site activities.

• Manage office supplies, equipment and operational processes to maintain an effective working environment.

• Act as a key contact for external vendors and stakeholders, building and maintaining positive relationships.

• Handle incoming enquiries, calls, emails and requests in a timely and professional manner.

• Identify and escalate urgent issues or deviations from standard operating procedures where appropriate.

• Maintain strict confidentiality when dealing with sensitive information and documentation.

• Support continuous improvement activities and contribute to the overall efficiency of the business.

• Embrace and promote positive change, ensuring knowledge and information are effectively managed and shared.

• Comply with all data security, risk management, regulatory and company policy requirements.

Requirements

Essential

Qualifications

• GCSEs or BTEC qualification.

Skills

• Excellent verbal and written communication skills.

• Strong organisational and time management abilities, with the capacity to manage multiple priorities.

• Ability to build and maintain effective relationships across all levels of the organisation.

• High levels of discretion, professionalism and confidentiality.

• Strong attention to detail and accuracy.

• Flexible and collaborative approach to teamwork.

Knowledge

• Excellent working knowledge of Microsoft Office applications.

Experience

• Previous experience in a Secretary, Personal Assistant, Executive Assistant or similar administrative support role.

Desirable

Qualifications

• Diploma, degree or equivalent professional experience.

Skills

• Experience developing and improving administrative processes and filing systems.

Knowledge

• Comprehensive knowledge of travel booking and itinerary management.

Experience

• Experience supporting senior executives or operating at a Senior Executive Assistant level.

Wealth & Investments International

Role Requirements and Competencies

DRAFT FOR DISCUSSION • 2 October 2026 • Prepared by Cobus Kruger (Purple Wealth Advisory)

1. Role purpose

To provide the senior business leadership and genuine local management substance for the FirstRand Life Guernsey Branch and FNB Wealth and Investments International discharging the Guernsey Financial Services Commission's mind-and-management expectations and owning the governance and operational oversight while carrying commercial responsibility for the Global Endowment and international investment product set across the broader Africa footprint, and acting as the cross-Group operator who resolves challenges and unblocks delivery across FirstRand.

2. Reporting line, location and tenure

• Dual reporting line to Samukelo Zwane (FNB Wealth & Investments, Product) and Aneesa Razak FNB Global Solutions CEO) (Guernsey).
• The role is Guernsey-based and requires physical presence and residence in Guernsey for a minimum of 24 months, to provide the local substance the Branch requires for regulatory purposes.
• Grade / band / seniority level: to be confirmed.

3. Key responsibilities

• Provide genuine local management substance for the Guernsey Branch and FNB Wealth and Investments International, consistent with GFSC mind-and-management expectations.
• Own the governance and operational oversight of the Branch and the company, including the binder-holder relationship, the third-party administrator relationship, and the Operational Committee.
• Act as the senior coordination point across the FirstRand Group, working across product, legal, compliance, risk and the operating entities to resolve cross-functional challenges and deliver outcomes.
• Carry commercial accountability for the Global Endowment and international product set across the broader Africa operations.
• Ensure compliance across both regulatory regimes: South Africa (Prudential Authority / FSCA, POPIA, exchange control) and Guernsey (GFSC).

4. Essential experience

• Demonstrated ability to coordinate and resolve cross-functional issues in a large, matrixed financial services group and working across multiple entities, functions and governance structures to deliver outcomes without relying on direct line authority.
• Senior experience in life assurance and/or cross-border wealth, including international endowment products.
• Commercial management of a product line or business unit (profit-and-loss or equivalent accountability).
• A track record of operating effectively within a complex regulatory and governance environment.

5. Preferred experience

• Offshore and/or dual-regulator experience (an offshore regulator such as the GFSC alongside the South African Prudential Authority / FSCA).
• Prior experience of branch or subsidiary establishment and operationalisation.

6. Essential qualifications

• A relevant tertiary qualification (finance, law, actuarial science or commerce); a postgraduate qualification or CFP designation is advantageous.
• FAIS fit-and-proper / key-individual status for the South Africa-facing side: to be confirmed whether this is a requirement of the role.

7. Technical competencies

• Branch governance and outsourcing oversight, including binder-holder and third-party-administrator management.
• Regulatory literacy across the Insurance Act, GFSC requirements, POPIA / GDPR and exchange control.
• Cross-border insurance and investment product structuring.
• Fluency in the FirstRand Group operating model and the ability to navigate it to resolve problems.

8. Behavioural competencies

• Influence and delivery across the Group without direct line authority.
• Stakeholder management across internal governance (legal, compliance, risk) and external counterparties.
• Independent operation across jurisdictions and time zones with limited local support.
• Sound commercial judgement balanced against a conservative regulatory environment.

Senior Fund Administrator

At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.

We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle.

Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.

Join our journey and discover what makes us the bright alternative.

About the role:

As a Junior Associate / Associate (Band 1), you will be responsible for delivering high quality outputs and building professional expertise. This will be achieved through developing foundational skills and knowledge, contributing towards overall team objectives, timely execution of tasks and collaboration. You will be open-minded and embrace change whilst valuing diverse perspectives and channelling a 'can-do' attitude. You will support business and people growth to enable Aztec's future ambitions.

Key Role Responsibilities:

• Administer funds, management companies and associated fund structures within the team and liaise with clients and intermediaries on a daily basis.
• Assist with all aspects of company secretarial matters, including the preparation of agendas, collation and distribution of board packs, shareholder meetings and drafting minutes for routine meetings.
• Maintain accurate investor records on company systems and process investor changes.
• Prepare manual and electronic payment instructions to settle fund expenses and assist with the maintenance of the electronic payments library.
• Process and co-ordinate routine fund operations, including investor calls and distributions.
• Ensure regulatory and statutory fillings are made in timely manner
• Ensure Aztec internal control frameworks are followed in full.
• Assist with the accounts distribution and filing process.
  Assist in the processing of routine fund operations, including investor calls and distributions.
• Assist and support the induction, integration and training of Trainee staff

Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

Client Relationship Manager

At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.

We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle.

Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.

Join our journey and discover what makes us the bright alternative.

About the role:
Reporting to Senior Client Relationship Manager

The purpose of this position is to administer a portfolio of Fund structures in conjunction with the Senior Manager.

Key responsibilities:

• Act as first point of contact for a number of fund structures within a team
• Co-ordinate legal, tax and other professional advice
• Review all aspects of day-to-day administration matters such as calls and distributions, investment transactions and quarterly investor reporting
• Attend and run client board meetings and shareholders meetings and review minutes of those meetings
• Build strong relationships with key client contacts and other key stakeholders
• Ensure the non-numerical data review, distribution and filing of periodic financial statements on a timely basis and in accordance with regulatory guidelines
• Act as “B” level 4-eyes signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
• Assist with billing information for clients including analysis of time spent, including the management of aged debtors
• Develop and maintain the Operational Procedures Manuals and ISAE checklist templates for client relationships
• Supervise and assist in the training and development of staff
• Participate in the appraisal process for members of staff

Skills, knowledge, expertise:

• 4+ years of financial services experience, ideally within the Funds industry
• A relevant professional qualification, preferably IFA Level 5, or equivalent
• Sound technical financial services knowledge (to be supported through the Aztec Academy)
• Proven people management experience
• Evidence of managing a small client relationship or part of a major client relationship
• Good interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts

We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

Senior Fund Accountant - Fund of Funds - Guernsey

At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.

We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle.

Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.

Join our journey and discover what makes us the bright alternative.

About the role:

Reports to Financial Reporting Manager

As part of our Fund of Funds team, this highly numerical position will see you take an active role in the day-to-day administration of a large number of fund structures for one of the Group’s largest institutional clients, under the direction of a Financial Reporting Manager.

Key responsibilities:

• Administer a variety of private equity, real estate and fund of fund structures and liaise with clients and intermediaries as necessary
• Process and co-ordinate routine and complex fund operations including the production of calls and distribution notices to investors
• Ensure accurate investor records are maintained and process all investor changes / transfers thereon
• Maintain accurate records on eFront for all aspects of accounting
• Produce / review monthly, quarterly and ad-hoc investor reporting including monthly unit holdings, monthly cash flow reporting, quarterly NAV packs, quarterly management accounts, quarterly investor capital accounts and quarterly investor fact sheets / reporting
• Involved in the planning for and production of annual audited financial statements and liaise with auditors throughout the audit process
• Monitor the client inbox on a daily basis to ensure that all deliverables and service level agreements requirements are being met
• Build strong working relationships with the team and the client as well as other internal and external stakeholders
• Dealing with ad-hoc investor queries
• Act as a mentor to junior staff and be responsible for their development and review of their work where applicable, under the supervision of senior staff

Skills, knowledge, expertise:

• 3+ years experience in fund administration or a financial services environment
• The candidate will be part-qualified in a relevant professional qualification (preferably ACCA, ACA, or equivalent)
• Sound technical financial services knowledge (to be supported through the Aztec Academy)
• Computer literacy skills are essential
• Very good interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts

We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

Job summary:

The Legal Counsel role is a senior legal role within the General Counsel team and will act as the primary legal support to the Guernsey boards, while also supporting the General Counsel and working collaboratively across Praxis jurisdictions as part of the wider General Counsel team. The role will involve board advisory work, legal risk management, contract review, PI/complaints/contentious and regulatory matters, external counsel management, strategic support to business teams and supervision of junior legal resources.

The successful candidate will be a qualified lawyer with at least 4 years’ PQE, strong judgement, clear communication skills and the ability to provide practical, commercial and risk-based legal support in a fast-moving fiduciary and financial services environment.

Job accountabilities:

Board Responsibilities

The Legal Counsel will act as the primary legal support for the relevant Guernsey based boards (or other jurisdictions as required), including:

> advising the relevant local boards on legal, fiduciary, regulatory and governance matters;

> supporting board decision-making on legally sensitive matters;

> preparing or contributing to legal reports for board review;

> identifying matters requiring escalation to the General Counsel or relevant committees;

> supporting privilege management in board materials and discussions;

> attending board or committee meetings where required (including potential membership on the Risk Committee);

> assisting with managing PI notifications and complaints;

> ensuring legal themes and recurring risks are reported clearly and practically.

Support to General Counsel

The Legal Counsel will provide direct support to the General Counsel across Group legal matters. This will include:

> helping to deliver the Legal Team operating model;

> escalating material matters early and clearly;

> supporting Group-level legal risk reporting;

> helping manage external legal spend and external counsel relationships;

> supervising legal workstreams and team members;

> assisting with Board and committee papers;

> ensuring consistent legal approaches across jurisdictions.

Team Management & Supervision

The Legal Counsel will help manage the Legal Team day-to-day. Responsibilities will include:

> supervising Junior Legal Counsel, Senior Paralegal and Trainee Paralegal work;

> allocating matters within agreed workstreams;

> reviewing work product and providing guidance;

> ensuring deadlines and matter status are properly tracked;

> supporting training and development of more junior team members;

> helping maintain consistent standards across Jersey and Guernsey;

> ensuring legal resource is used proportionately and efficiently.

General Counsel Team

Although the Legal Counsel will have a primary local board responsibility, it will support Praxis across jurisdictions collaboratively as a member of the wider General Counsel team. This will include:

> working with the other Legal Counsel and the General Counsel on Group-wide matters;

> supporting other Praxis jurisdictions where legal, fiduciary, regulatory or commercial expertise is required;

> coordinating with local boards, Compliance, Risk, Finance, Operations and business teams;

> identifying where local legal advice is required and managing external counsel appointments and spend;

> helping ensure Group legal issues are approached consistently;

> supporting cross-border matters where more than one Praxis entity or jurisdiction is involved;

> assisting and managing legal operations and matters including matter intake, triage, allocation, deadline and contract management;

> manage and support matters involving PI notifications, complaints, threatened or actual claims, litigation, regulatory matters, coordinating with Compliance and Risk.

Minimum education and experience

> Qualified lawyer with a minimum of 4 years’ post-qualification experience.

> Jersey, Guernsey, England & Wales or equivalent common law qualification preferred.

> Experience advising boards, senior management or client-facing teams.

> Experience in fiduciary services, trust and corporate services, financial services, regulatory, contentious, commercial or in-house legal work desirable.

> Experience developing playbooks, templates or legal training desirable.

Required skills

> Strong legal technical ability.

> Ability to manage legal risk in a commercial and pragmatic way.

> Strong drafting and analytical skills.

> Ability to manage multiple matters and competing priorities.

> Ability to supervise junior lawyers or legal support staff.

> Good judgement on escalation, privilege and external counsel use.

> Clear, concise communication style.

> Team player and collaborator. Works well across jurisdictions and functions.

> Confidence working with senior stakeholders.

Onboarding - New Business & Risk Officer (14240) - Guernsey

The role:
To support the effective onboarding and ongoing maintenance of client relationships, ensuring that appropriate customer due diligence, regulatory and internal requirements are met. The role contributes to protecting the organisation, its clients and stakeholders by identifying, assessing and escalating financial crime, regulatory and operational risks, while supporting a high-quality and efficient client experience.

The role holder is expected to maintain a strong understanding of the regulatory framework relevant to their responsibilities and apply this knowledge appropriately in their day-to-day work. This includes adhering to applicable laws, regulations, regulatory guidance and internal policies, procedures and controls.

Key responsibilities:
New client and account onboarding workflows, including subsequent account openings, ensuring applications and internal documentation are complete and accurate. This includes completion and/or review of risk assessments, checklists, screening and other required searches.

Liaise with Intermediaries and Relationship Managers to obtain clarification or additional information required for new client onboarding and existing client reviews.

Careful review of trigger events ensuring client information and risk assessments are updated appropriately, data discrepancies or omissions are identified and addressed, escalation requirements are followed and reviews are progressed to completion in a timely manner.

Carrying out enhanced CDD for higher-risk and PEP relationships, working collaboratively with Relationship Managers and reviewers to ensure the appropriate information, due diligence and supporting rationale are obtained and documented, with matters escalated where required.

Support FATCA and CRS requirements for new and existing client relationships, including undertaking classification reasonableness checks and referring matters for further review where appropriate.

Undertake daily monitoring of overnight screening results as required.

Careful process of static data changes and account amendments.

Support Approved Introducer risk reviews, providing constructive feedback, identifying potential knowledge or training requirements and liaising with Relationship Managers where appropriate.

Actively support change and development within the team and look for areas/ideas for improvement. 

Identify and recommend improvements to processes, controls and documentation, helping to enhance efficiency, consistency, client experience and risk management across onboarding and client maintenance activities.

Essential criteria:

• Core skills
  Some exposure to management of regulatory risk in a large financial institution.
  •    Strong attention to detail delivering high-quality work always.
  •    Strong influencing skills that result in winning the co-operation of RMs and colleagues and maintaining the appropriate priority for regulatory matters.
  •    Excellent communications and presentation skills, to be able to inform and persuade both orally and in writing.
  •    Persistence, an eye for detail and ability to complete projects within specified deadlines.
  •    Able to operate independently and escalate appropriately with confidence. 
  •    Personal organisation and planning skills, proven time management skills with ability to meet deadlines.
  •    An inquisitive and enquiring mind.
  •    Challenging yet non-confrontational.
  •    Proficiency in using AI-enabled productivity tools, such as Copilot, to improve efficiency, generate insight and support decision-making. Applies critical thinking and sound judgement when interpreting outputs, remains accountable for the quality and accuracy of their work.

Knowledge
•    A detailed knowledge of the general tools and techniques of account opening, KYC/CDD processes and•    In depth knowledge required of corporate client structures to facilitate the collection of Customer Due Diligence and compliance with local regulatory requirements.
•    Detailed knowledge of FATCA and CRS requirements.
•    Knowledge of our organisation and the environment (e.g. regulatory, physical) in which it operates.
•    Actively considers the wider picture identifying patterns and connections between issues and situations that are not obviously related.
•    Logically breaks down problems and situations into their essential parts and draws reasonable conclusions based on their analysis. 
 all risk review processes.

Treasury Services Officer - Guernsey

Our private wealth and corporate services teams work with our clients and their advisers, delivering an efficient, informed and personal service. We operate a fast-paced and rewarding environment with opportunities to service a variety of international clients across all asset classes.

Job summary:

The Treasury Services Officer supports the day-to-day delivery and control of client treasury services. The role is responsible for accurate and timely processing, cash and liquidity monitoring, maintenance of treasury records, and preparation of operational and management information. Working closely with the Head of Treasury and colleagues across client service, finance, compliance and operations, the role helps ensure that client cash is placed and administered in line with approved mandates, internal policies, delegated authorities and applicable regulatory requirements.

Job accountabilities:

> Treasury operations and dealing: Process approved deposits, approved short-term cash placements, foreign exchange transactions and other treasury instructions accurately and within agreed cut-off times.

> Cash and liquidity monitoring: Monitor cash balances, expected inflows and outflows, settlement positions and near-term liquidity requirements, escalating shortfalls, unusual movements or access-to-cash concerns promptly.

> Client instructions and controls: Check that instructions are complete, properly authorised and within approved mandates, limits and delegated authorities before execution. Maintain clear evidence of approvals and maker-checker controls.

> Settlements and reconciliations: Track transactions through to settlement, investigate breaks or failed payments, and support timely reconciliation of bank, custody, dealing and internal records.

> Counterparty and account administration: Maintain accurate static data, account details, approved counterparty, bank account and cash-placement records, dealing documentation, signatory information and supporting due-diligence records.

> Monitoring and management information: Prepare daily and periodic treasury information, including balances, maturities, yields, exposures, liquidity positions, exceptions and other data required for oversight and governance reporting.

> Risk, policy and limit monitoring: Monitor counterparty exposures and approved limits across the treasury portfolio in accordance with the strict treasury policy, and promptly identify and escalate breaches, concentrations or other operational, liquidity, conduct, fraud, information-security or regulatory concerns.

> Group engagement and service opportunities: Build effective relationships with colleagues across the Group, respond professionally to treasury-related queries and help identify existing or potential clients who may benefit from treasury services, ensuring any engagement is appropriately authorised.

> Client onboarding: Support the onboarding of new treasury clients by coordinating with Group colleagues, gathering required information and documentation, maintaining accurate records and ensuring that approvals, due diligence and account set-up requirements are completed before services commence.

> Process improvement: Help maintain procedures, checklists and controls; contribute to system, data-quality and workflow improvements; and support testing and implementation of approved changes.

> Business continuity and team support: Maintain orderly records and effective handovers, provide cover for core treasury activities where trained and authorised, and support business continuity arrangements.

Minimum education and experience

> Previous treasury experience is helpful but not essential. Applications are welcomed from candidates who can demonstrate transferable skills gained through education, banking, payments, finance, administration, customer service or another controlled working environment.

> A good standard of general education, with strong numeracy, written English and a willingness to learn treasury processes and controls.

> Willingness to undertake relevant training and, where appropriate, work towards a professional qualification such as the ACT Certificate in Treasury or an equivalent operations qualification.

> Experience following procedures, checking information carefully or maintaining accurate records is desirable and may have been gained through work, study, volunteering or other relevant activities.

> Basic working knowledge of Microsoft Excel and Microsoft 365 applications is desirable; training on treasury, banking and other relevant systems will be provided.

Required skills

> High level of accuracy and attention to detail, particularly when handling payment, settlement and account information.

> Ability to organise competing priorities, meet dealing and payment cut-off times, and follow tasks through to completion.

> Strong numerical, analytical and reconciliation skills, with confidence investigating differences and exceptions.

> Clear and professional written and verbal communication.

> Sound judgement and a willingness to escalate issues promptly rather than work around a control.

> Understanding of confidentiality, client money responsibilities, operational risk, fraud prevention and the importance of complete records.

> Collaborative approach and ability to work effectively with colleagues across different teams and jurisdictions.

> Curiosity and a practical mindset for improving processes, controls and data quality.

Additional information about the role

> The role may require flexibility around bank, payment and market cut-off times and support during periods of high transaction activity.

> Authority to transact or release instructions is subject to training, competency assessment, approved mandates and the applicable delegated authority framework.

> This job description outlines the principal responsibilities of the role and may be updated to reflect changes in services, systems, regulation or business requirements.