Commercial Property Management
Offices and associates throughout the Americas, Europe, Asia Pacific, Africa and the Middle East.
Savills Channel Islands Limited. Chartered Surveyors. A subsidiary of Savills plc. Registered in England No. 2605138. Registered office: 33 Margaret Street, London, W1G 0JD
Overview
Responsible for the management of a designated section of the Savills CI Ltd property portfolio, ensuring effective financial control, client reporting, and full compliance with relevant regulations and best practice.
Key Responsibitilities include but are not limited to:
Rent & Service Charge Management
• Approve monthly service charge payment runs.
• Approve quarterly rent and service charge demands prepared by the Accounts Administrator.
• Ensure rental income is transferred to the landlord in a timely manner, deducting any non- recoverable landlord expenditure prior to remittance. Where separate rent accounts operate, ensure transfers reconcile fully with bank balances.
• Prepare the annual service charge budget, liaise with the landlord to obtain approval prior to year- end (in line with RICS best practice where applicable), and issue to tenants.
• Ensure year-end service charge reconciliations are completed within a reasonable timeframe (in line with RICS best practice where applicable) and issued to both landlord and tenants.
• Apportion annual TRP and Parish Rates bills, instruct the Accounts Administrator to post tenant recharges on Qube and raise invoices accordingly. Ensure TRP invoices are paid on time and/or landlord reimbursement is arranged where required.
• Notify the agency team of upcoming lease expiries, rent reviews, and other key lease events across the managed portfolio.
Client Reporting:
• Prepare and issue regular property management reports to clients (minimum six-monthly or as required).
• Attend landlord/client meetings as required.
• Maintain accurate and up-to-date tenancy schedules for each property and circulate to clients alongside management reports (minimum six-monthly).
Property Management & Compliance:
• Act as the primary point of contact for clients.
• Complete new tenancy forms and instruct Accounts Administrators to update Qube accordingly.
• Oversee annual building insurance renewals: liaise with brokers, obtain landlord approval, arrange tenant recharges via Qube, ensure premium payment, and arrange landlord reimbursement where necessary.
• Oversee and manage insurance claims.
• Ensure the Property Manager conducts regular property inspections.
• Oversee compliance-related maintenance to ensure statutory requirements are met (property manager responsible for day-to-day organisation and oversight).
• Support and oversee the property manager with reactive maintenance works where required, ensuring works are completed within reasonable timeframes or in accordance with the lease.
• Attend tenant meetings with the Property Manager as necessary.
Job Description Senior Commercial Property Manager
Commercial Property Manager
2
• Approve and sign off maintenance contracts and renewals.
• Act as the primary point of contact for tenant alterations requiring landlord consent.
• Ensure out-of-hours property and tenant contact information remains up to date (with support from the property manager).
Other Duties:
• Assist with new client onboarding, including site visits, drafting Property Management Agreements (PMAs), and obtaining appropriate CDD in line with Ocorian requirements.
• Adhere to approved Standard Operating Procedures (SOPs).
• Support the Property Managers and the Head of Property Management.
• Act at all times in accordance with company policies, procedures, and professional standards.
Systems & Experience:
• Proven experience in property management and client relationship management.
• Experience preparing and reviewing financial statements and service charge budgets is desirable.
• Strong working knowledge of Microsoft Word, Outlook, and Excel.
• Experience using MRI Qube is advantageous but not essential.
• Good understanding of Guernsey property regulations.
• Previous experience supervising or overseeing a team would be beneficial.
Company Information & Benefits:
• 28 days’ annual leave.
• Competitive salary and pension contribution.
• Ongoing training and professional development opportunities.
• Opportunity to work as part of a close-knit team in a varied and rewarding role.
• Potential travel required to oversee the Jersey portfolio (not essential).