Trust Officer/Administrator

Bourse Trust Company Limited

Role Overview The Trust Officer is responsible for the administration and management of a portfolio of trust and company clients within a well-established Guernsey-based trust company. The role involves working with clients, beneficiaries, and professional advisors to ensure the efficient administration while ensuring compliance with local regulations and laws. The Trust Officer plays a key role in ensuring the company’s high standards of client service and regulatory compliance are met. Key Responsibilities Trust & Company Administration

• Manage a portfolio of trust and company clients, including the creation, administration, and termination of trusts.

• Oversee the preparation of trust and company documentation, such as trust deeds, minutes, resolutions, and reports, etc.

• Ensure the timely distribution of assets to beneficiaries. • Maintain accurate and up-to-date records of all transactions, including investments,

distributions, and tax filings. • Liaise with clients, beneficiaries, legal advisors, and other stakeholders to provide

tailored solutions • Ensure compliance with relevant laws, including Guernsey’s fiduciary and tax

regulations.

Client Relationship Management

• Build and maintain strong, professional relationships with clients, beneficiaries, and professional advisors.

• Provide assistance on trust and company matters, responding to client inquiries and requests promptly.

• Support client meetings, taking minutes, and providing updates on the status of trust and company arrangements.

• Proactively manage the resolution of client issues and ensure high levels of satisfaction with services provided.

Compliance and Risk Management

• Ensure compliance with all relevant regulations, including those set by the Guernsey Financial Services Commission (GFSC) and any other applicable laws and guidelines.

• Assist in the preparation of periodic reports for regulatory and client review, ensuring all administrative processes meet industry standards.

• Conduct due diligence checks, including anti-money laundering (AML) and customer due

diligence (CDD) requirements, for new and existing clients. • Monitor trust and company cases for any potential risks and ensure the appropriate risk

management procedures are followed.

Qualifications and Experience

• Educational Requirements: A minimum of A-levels or equivalent. A relevant degree (e.g., law, business, or finance) is advantageous.

• Professional Qualifications: Ideally, the candidate will hold or be working towards professional qualifications such as ICSA, STEP, or similar.

• Experience: o A minimum of 2–3 years of experience in trust and company administration for

the Administrator level and 3-5 years for the Officer level, preferably within the financial services or fiduciary industry.

o A solid understanding of the local and international regulations governing trusts. o Experience with pension scheme management (defined contribution) and

working with clients from a diverse range of industries and sectors.

Role Profile

Name

Role Chief Risk Officer

Reporting to Chief Executive Officer

Team Compliance & Risk

Division Investec Bank (Channel Islands) Limited

Key relationships

Within organisation: IBCI Board

• IBCI Leadership Team • All IBCI staff • Investec Bank plc – CRO, Head of Compliance, Head of Ops Risk and

Head of Financial Crime • Investec Bank plc and Investec Group – Risk functions – Credit, ALM,

market, operational • Internal audit

Outside organisation: • External auditors • Regulators • Local Financial Crime Units

Description of role and key responsibilities

The role: The Chief Risk Officer (CRO) is accountable to the Board for the integrity and effectiveness of IBCI's enterprise-wide risk management, compliance and financial crime frameworks. Whilst ownership of risk rests with the first line of defence, the CRO leads the Bank's independent second line of defence, providing objective oversight, constructive challenge and assurance to the Chief Executive Officer (CEO), Leadership Team and Board. The CRO helps ensure the Bank operates within its Board-approved risk appetite while supporting the delivery of the Bank's strategic objectives. The role is expected to build strong partnerships across the business, enabling informed decision-making whilst preserving the independence and integrity of the Bank's control environment. The CRO promotes a strong risk and governance culture across the Bank, ensuring that effective risk management supports safe, sustainable and commercially sound decision-making.

Key responsibilities: Enterprise Risk & Governance

• Lead the development, implementation and ongoing enhancement of IBCI's enterprise risk management framework.

• Develop, quantify and maintain the Bank's Risk Appetite Framework, recommending risk appetite and tolerances to the Board for approval and ensuring they remain aligned to the Bank's strategy and operating environment.

• Monitor and report adherence to the Board-approved Risk Appetite Framework, escalating material issues where appropriate.

• Identify, assess, monitor and report existing and emerging risks across the Bank.

• Ensure appropriate governance frameworks, policies and controls are maintained across the organisation.

• Maintain oversight of the Bank's principal risk categories, including operational, conduct, financial crime, regulatory, strategic, reputational and technology risks.

• Support the continued development of an effective Three Lines of Defence model.

• Act as custodian of the Bank’s governance framework, ensuring governance arrangements remain effective, proportionate and aligned with the Bank’s strategy and regulatory expectations.

Board, Regulatory & Executive Leadership

• Provide independent advice and constructive challenge to the CEO, Leadership Team and Board on matters relating to risk, compliance and financial crime.

• Chair the IBCI Executive Risk Committee. • Provide and ensure the Board and senior management receive timely,

balanced and forward-looking information to support effective oversight and decision making.

• Support the Board and senior management in understanding their risk management and regulatory responsibilities.

• Act as one of the Bank’s principal points of contact with prudential and conduct regulators on matters relating to risk and the control environment.

• Develop effective working relationships with Investec Group Risk, Compliance and Financial Crime teams to ensure alignment with Group policies and standards.

Risk Management & Regulatory Oversight

• Oversee the effective identification, assessment, monitoring and management of risks that could impact the Bank's objectives.

• Ensure risk management frameworks, policies and procedures remain effective, proportionate and aligned with regulatory expectations.

• Lead the independent risk contribution to ICAAP, stress testing and capital planning, working closely with the CFO to ensure these processes support strategic decision making.

• Support the ongoing development of the Bank's operational resilience and business continuity arrangements.

• Maintain oversight of the Bank's compliance and financial crime frameworks.

• Ensure material risks and control issues are appropriately escalated and addressed.

Strategic Partnership & Transformation • Partner with business leaders to provide practical, commercially

balanced risk advice that supports sustainable growth. • Provide independent challenge and guidance on strategic initiatives, new

products, client propositions and significant change programmes. • Support the Bank's transformation agenda by ensuring risks are

identified, understood and appropriately managed. • Promote a culture where effective risk management enables informed

decision-making rather than acting as a barrier to progress. Leadership & Culture

• Lead and develop a high-performing Risk, Compliance and Financial Crime team.

• Develop capability within the second line to support the future needs of the Bank.

• Promote a positive and pragmatic risk culture through coaching, communication and collaboration.

• Build strong working relationships across the organisation whilst maintaining independence of judgement.

• Develop succession plans and support the ongoing development of team members.

Essential Criteria

The successful candidate will have strong banking risk experience together with the leadership capability, judgement and credibility to lead the Bank's independent Risk function.

Risk

• Senior leadership experience within a banking risk function. • Strong understanding of enterprise risk management across credit,

operational, conduct, financial crime, compliance, prudential and strategic risk.

• Strong understanding of prudential regulation, risk appetite frameworks, ICAAP, stress testing and capital management principles.

• Experience engaging with Boards and Executive Committees, including preparing and presenting high-quality risk reporting and providing independent challenge to senior stakeholders.

• Demonstrable experience developing and operating Board approved Risk Appetite Frameworks.

• Experience building constructive and credible relationships with prudential and financial regulators and managing regulatory engagement.

• Experience supporting significant organisational change and transformation programmes.

• Experience operating within, or working closely alongside, an international banking group.

Leadership

• Proven ability to influence, challenge and advise Executive Teams and Boards.

• Strong commercial judgement with the ability to balance growth ambitions and prudent risk management.

• Ability to build trusted relationships across the organisation whilst maintaining independence of judgement.

• Excellent written and verbal communication skills. • Strategic thinker with the ability to translate complex risks into practical

business decisions. • Demonstrated leadership capability with experience managing and

developing teams. • Collaborative approach with the ability to support the business whilst

maintaining appropriate independence.

We agree that this document accurately reflects the key responsibilities and associated skills, knowledge and

attributes required for ______________________________ to perform this role at this time. We acknowledge that it is our

responsibility to update this profile as things change.

__________________________________________ __________________________________ Line Manager’s signature Date ___________________________________ __________________________________ Employee’s signature Date

• Exercises sound judgement and makes balanced, evidence-based decisions, demonstrating the confidence to provide independent challenge where required.

General • Degree or equivalent professional experience. • Relevant professional qualification in risk, banking, finance, audit or

compliance would be advantageous. • Strong analytical and problem-solving skills. • High levels of integrity, professionalism and personal credibility. • Self-motivated with a commitment to continuous learning and

development. Regulatory and Control Environment

• Strong understanding of banking compliance, financial crime and regulatory requirements.

• Experience working with or overseeing compliance and/or financial crime activities within a regulated financial services environment.

• Excellent understanding of AML, sanctions, conduct risk and regulatory obligations applicable to banking.

• A recognised compliance, risk or financial crime qualification (or willingness to obtain one) would be advantageous but is not essential.

About Investec What’s our culture like?

Our company culture is unique amongst our peers and other banks. A vibrant and colourful culture built upon an integrated purpose and with Belonging, Inclusion and Diversity at our heart… a place to bring your best self to work and where you can be truly yourself. Where will you be working? Located in the St Peter Port, Guernsey, our IBCI Head Office boasts a highly flexible office space, changing & showering facilities and an enviable terrace overlooking the marina. Hybrid Working We have a flexible working environment and a unique culture, meaning that colleagues and teams are asked to spend the majority of time in the office. We see great benefit in teams being together, connecting and spending time face to face. The specific working pattern options for this role should be discussed with the line manager.

Compliance & Operations Administrator

Bourse Trust Company Limited

Role Overview The Compliance & Operations Administrator is responsible for helping ensure the company meets its regulator obligations and operates efficiently. Bourse Trust Company Limited is a well- established privately owned trust company based in Guernsey. This is a ideal opportunity for someone looking to develop their experience in compliance and operational processes. Key Responsibilities Customer Due Diligence • Perform comprehensive CDD and enhanced due diligence (EDD) checks on new and existing

clients, including individuals, companies, trusts, and other structures. • Review and assess client documentation in line with Guernsey AML/CFT regulations, GFSC

rules, and internal policies. • Maintain accurate and up-to-date CDD records in internal systems (CDD Library) and

databases. • Escalate high-risk matters or concerns to the Compliance Officer or MLRO as appropriate. • Liaise with client relationship teams to obtain required client documentation and resolve

CDD queries. • Assist in the development and continuous improvement of CDD procedures and checklists. • Support compliance reporting and audit preparation as needed. Compliance Support • Assist the Compliance Manager & MLRO and the Compliance Officer & MLCO as required

with report generation, project work, updating Sensitive Jurisdictions List etc • Support the ongoing development and review of internal compliance policies and

procedures.

Client Data • Assist with ensuring data held in the client database is accurate, up to date and relevant. • Update records when requested. New Client onboarding and Entity Closures • Assist with the take on and closure process Document Retention and Destruction • Manage the process of document destruction ensuring relevant authority is documented and

systems updated.

Office support • Provide cover for reception and incoming and outgoing post/couriers in absence of the

Operations Assistant. • Any other ad-hoc duties as required.

Person specification:

• Personal skills o Excellent attention to detail o Able to work in a methodical manner precisely following set procedures and

processes o Good communication skills in order to explain regulatory requirements clearly

and professionally o Good IT literacy, preferably including previous experience of document

management systems and client databases (Laserfiche and 5-Series experience would be ideal).

• Experience: o Preferably at least 1 year of experience in CDD, compliance or an onboarding role

in a fiduciary or financial services organisation • Professional Qualifications: Ideally, the be working towards professional qualifications

such as ICA or a willingness to study.

Job Title: Executive Assistant Reporting to: Managing Director (Guernsey & Mauritius)

Who We Are PIM Capital is an award-winning regulated financial services group currently operating in Guernsey, Mauritius, Botswana and South Africa. Affiliated with the Prime Investments Group, we employ over 50 staff in Mauritius, Guernsey and Botswana and a further 40 staff across our South African offices in Johannesburg and Cape Town. We specialise in fund services including administration, accounting, investor services and multi-jurisdictional distribution, supporting traditional and alternative fund structures and mandates. What Makes Us Different We recognise that happy people give the best of themselves at work. We also believe that technology provides infrastructure, but that people provide service. On that basis we do not track time, nor do we micromanage our teams. We simply work with committed, capable people and trust them to bring their best selves to work. Our business is collaborative, transparent and caring and we expect that anyone working with us matches our energy and enthusiasm for our clients and for each other. Function Overview: The Executive Assistant will provide high-level, comprehensive support to senior management, enabling the smooth and efficient operation of daily activities. This role is responsible for managing complex travel arrangements and itineraries, overseeing mailbox and correspondence management, coordinating and supporting meetings, and assisting with the planning and execution of events. The position requires strong organisational skills, attention to detail, and the ability to proactively anticipate and respond to the needs of senior stakeholders.

Key Responsibilities:

1. Travel & Itinerary Management

1.1 Coordinate and manage domestic and international travel arrangements. 1.2 Prepare detailed travel itineraries, including flights, accommodation, ground transport, and

schedules. 1.3 Ensure all travel documentation is accurate and compliant, providing ongoing support before and

during travel. 1.4 Proactively manage changes, disruptions, or last-minute requirements.

2. Executive & Meeting Support

2.1 Manage executive calendars, scheduling meetings with multiple stakeholders across time zones. 2.2 Coordinate all logistical requirements for meetings, including venues, technology, and materials. 2.3 Attend selected meetings to take accurate minutes and distribute action items timeously. 2.4 Track follow-ups and ensure actions are completed within agreed timelines. 2.5 Assist with the preparation and refinement of presentations, reports, and briefing materials.

JOB DESCRIPTION & POSTING

3. Mailbox & Correspondence Management

3.1 Oversee and manage executive inboxes, prioritising correspondence and drafting responses where appropriate.

3.2 Flag urgent or sensitive matters and ensure timely escalation. 3.3 Maintain professionalism and confidentiality in all communications.

4. Event & Function Coordination (in conjunction with other team members)

4.1 Plan, organise, and coordinate internal and external events, meetings, and conferences. 4.2 Liaise with vendors, venues, and service providers to ensure successful delivery. 4.3 Manage event logistics including catering, equipment, materials, and schedules. 4.4 Ensure events run smoothly and resolve issues efficiently as they arise.

5. Project & Administrative Support

5.1 Provide administrative and coordination support on key projects as required. 5.2 Monitor project timelines, milestones, and deliverables. 5.3 Communicate progress updates to relevant stakeholders. 5.4 Assist with research, data gathering, and preparation of executive-level documentation.

6. Office & Facilities Coordination

6.1 Oversee the general upkeep and functionality of the office environment. 6.2 Coordinate with service providers for maintenance, repairs, and office services. 6.3 Ensure adequate stock levels of office supplies and equipment. 6.4 Act as a point of contact for office-related queries and support requests.

7. Stakeholder Engagement & Confidentiality

7.1 Serve as a professional point of contact between senior management and internal/external stakeholders.

7.2 Handle sensitive information with discretion and maintain strict confidentiality at all times. 7.3 Build effective working relationships across the organisation.

Required Experience & Skills:

• Proven experience as an Executive Assistant or in a similar role. • Excellent organisational and time-management skills. • Strong attention to detail and ability to multitask. • Proficiency in Microsoft Office Suite non-negotiable (Word, Excel, PowerPoint, Outlook). • Excellent verbal and written communication skills. • Ability to work independently and as part of a team. • Strong problem-solving skills and ability to handle confidential information with discretion.

Preferred Qualifications:

• Diploma or degree in Business Administration or a related field (advantageous) • Experience in managing travel arrangements and office maintenance.

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Billing and Revenue Controller

About Bedell Cristin

Since 1939, clients have come to us for straight-talking legal advice. Today you’ll find the same sound judgement and pragmatism across our offices in the BVI, Cayman Islands, Guernsey, Jersey, London, and Singapore. Our smart, approachable teams design informed, and inventive legal solutions. The expertise you expect, offered with a refreshing simplicity and clarity. We also invest in mutually committed relationships with our clients as we believe strong foundations make for smoother roads. Over the years, we’ve learned the importance of these principles, while playing our part in defining the modern offshore legal industry. Our founder, George Bedell, helped establish Jersey’s progressive tax system. And the island’s first female advocate, Anita Regal, hailed from Bedell Cristin. We are proud of where we have come from - and we value what we have learned along the way.

Role purpose

To support the effective management of the firm's end-to-end revenue cycle by delivering accurate and timely billing services, managing eBilling submissions, monitoring work in progress (WIP), and supporting debt collection activities. Working closely with Partners, Fee Earners, clients and Finance colleagues, the Billing and Revenue Controller will proactively resolve billing issues, manage invoice queries, and remove obstacles that could delay revenue collection. The role will contribute to improved cash conversion, support working capital objectives, and maintain accurate revenue records and reporting. The role will also provide flexible support across the Finance Department to ensure continuity of service during periods of annual leave or absence.

Key responsibilities

Your primary duties and responsibilities will include, but are not limited to:

• Manage a portfolio of matters through the billing and collection cycle, maintaining accurate records of correspondence, commitments and actions.

• Prepare draft bills, billing schedules and supporting information accurately and within agreed deadlines, liaising with Fee Earners to secure prompt review and approval.

• Process bill amendments, transfers, write-offs and matter closures in accordance with agreed controls and authorisation requirements.

• Monitor unbilled work in progress, identify billing blockers and work with Fee Earners to progress matters towards billing or appropriate resolution.

• Submit invoices through eBilling platforms and client portals accurately and on time, ensuring compliance with client billing guidelines and required data or supporting documentation.

Reporting to: Senior Finance Operations Manager

Department: Finance

Location: Jersey

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• Monitor eBilling submissions, investigate and resolve invoice rejections, reductions, validation errors and other compliance issues, and maintain a clear audit trail through to acceptance.

• Provide invoice breakdowns, statements and supporting information to clients and respond promptly and professionally to billing and account queries.

• Actively manage outstanding debtors, following up overdue balances and agreed payment commitments in a professional and proportionate manner.

• Build effective working relationships with Partners, Fee Earners, clients and Finance colleagues to resolve billing and payment issues.

• Prepare and maintain accurate billing, debtor and WIP reports, highlighting overdue actions, exceptions, risks and emerging issues.

• Support regular debtor, WIP and billing reviews by preparing information, recording agreed actions and following up with action owners.

• Allocate and reconcile receipts where required, investigate unidentified or misallocated payments and support the maintenance of accurate client account records.

• Support the achievement of billing and cash collection targets, including increased activity at key reporting and year-end periods.

• Identify recurring billing, eBilling or collection issues and suggest practical improvements to processes, controls, reporting and ways of working.

• Collaborate with colleagues across Finance and the wider business, sharing knowledge and promoting consistent billing and revenue control practices.

• Undertake other Finance Department tasks as required and provide cover during periods of holiday or absence.

Knowledge, skills and experience required

We are seeking specific skills, knowledge, and experience, outlined below:

Technical knowledge

• A solid understanding of the core accounting principles.

• Competence in MS Office (particularly Excel, Word, and Outlook).

• Previous experience using Aderant is advantageous but not essential.

Skills and experience

• Previous experience in billing, revenue control, credit control or a similar finance role is essential; experience within a legal or professional services environment is desirable.

• Good understanding of the end-to-end revenue cycle, including WIP management, billing, collections, cash allocation and reporting.

• Experience of eBilling is advantageous, including the preparation, submission and monitoring of invoices through client billing portals, together with the ability to resolve validation errors, rejections and compliance queries.

• Strong attention to detail and numerical accuracy, with the ability to analyse and interpret billing data, financial information and client billing requirements.

• Effective communication and relationship-building skills, with the confidence to work collaboratively with Partners, Fee Earners, clients and colleagues at all levels.

• Commercially aware, with sound judgement and a professional approach to billing, collections and client interactions.

• Strong organisational, problem-solving and prioritisation skills, with the ability to manage competing deadlines and see tasks through to completion.

• Proactive, resilient and solutions-focused, with a strong sense of ownership and commitment to continuous improvement.

• Comfortable working with finance systems, practice management systems and client portals, with the ability to quickly learn new technologies and identify opportunities to improve efficiency and controls.

• Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.

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• Accurate, conscientious and collaborative, with a positive approach to teamwork and knowledge sharing.

In this role you will be expected to

• Comply with all relevant policies, procedures, and regulations, including those relating to anti-money laundering and terrorist financing.

• Maintain confidentiality and handle financial and client information with discretion and care.

• Demonstrate a commitment to continuous learning and professional development

• Act in alignment with the firm’s values and core behaviours

• Work collaboratively across offices and teams and contribute to an inclusive and supportive working environment.

• Show flexibility when required, including occasionally working beyond contracted hours to support urgent transactional or reporting requirements.