Firstcall Recruitment Engagement Hub

Head Of Facilities

Jersey OR Guernsey

Permanent

Full-time

Job ID:

76309

Published date:

10/04/2026

Summary

Head of Facilities (13076) – Guernsey OR Jersey

The Head of Facilities is first and foremost the custodian of the workplace experience. The role exists to create and sustain a positive, energising and inclusive working environment that enables our people to thrive, encourages an entrepreneurial spirit, and delivers an outstanding experience for clients and visitors.

Through thoughtful leadership of space, services and teams, the role balances experience, resilience and compliance, ensuring that our workplaces are safe, well‑run and compliant, while never losing sight of the fact that facilities exist to serve people and the business.

Key responsibilities:

Workplace Experience & Culture

Create an environment in which colleagues feel welcomed, supported and proud of their workplace.
Act as a visible role model for Investec's values and generosity of spirit, fostering a culture of ownership, collaboration and continuous improvement within the facilities and reception teams.
Champion the workplace as a driver of connection, creativity and productivity, ensuring spaces support how teams work today and how they want to work tomorrow.
Ensure an exceptional front‑of‑house and client experience across all locations, with reception and facilities services reflecting professionalism, warmth and attention to detail.

Facilities Operations

Oversee day‑to‑day facilities operations across all jurisdictions, ensuring services are reliable, responsive and aligned to business needs.

Ensure effective helpdesk and reception services, with a strong focus on user experience, prioritisation and clear communication.
Oversee planned preventative maintenance programmes to ensure critical systems are dependable, safe and unobtrusive to the working environment.

Space Planning & Workplace Design

Take a strategic view of space utilisation, ensuring offices are flexible, well‑designed and support collaboration, focus and wellbeing.

Oversee office layouts, refurbishments and fit‑outs, ensuring consistency with Investec branding, ergonomics and functionality.
Work with architects, designers, contractors and suppliers to deliver high‑quality workplace solutions that enhance the colleague and client experience.
Plan and manage internal moves and changes with minimal disruption and clear communication.

Team Leadership & Development

Lead, coach and develop the facilities and reception teams, creating a high‑performing, service‑oriented and engaged team.
Set clear objectives, provide regular feedback and support professional development.
Encourage innovation and continuous improvement, empowering the team to suggest and implement better ways of working.

Health, Safety, Risk & Compliance (Enabling Foundations)

Ensure full compliance with health & safety, fire safety and environmental legislation across all jurisdictions.
Maintain statutory records, risk assessments and emergency procedures, ensuring they are robust, current and proportionate.
Act as the Appointed Responsible Person for water services and ensure completion of all statutory safety checks.
Lead accident and incident reporting and investigation, ensuring learnings are shared and improvements implemented.
Develop and maintain emergency response and evacuation procedures, ensuring colleagues are informed and confident.

Contract & Supplier Management

Oversee third‑party suppliers and managing agents for the facilities team, ensuring services are delivered to agreed standards and represent value for money.
Build constructive, professional relationships with suppliers that support service quality, innovation and continuous improvement.
Ensure appropriate contractor risk assessments are in place.

Security

In liaison with the London Security team, manage access control and CCTV systems, ensuring security measures are effective while remaining proportionate and user‑friendly.
Support investigations and incident reviews as required.

Business Continuity & Resilience

Identify and manage facilities‑related risks that could impact the business or colleague experience.
Maintain and test facilities components of the Business Continuity Plan, ensuring readiness and resilience during disruptions.

Out‑of‑hours Support

Act as first point of contact for facilities‑related emergencies and critical issues outside normal working hours, ensuring timely and appropriate response.

Essential criteria:

Core skills and knowledge:

Proven experience in a leadership role with a strong service and people focus.
Ability to balance operational discipline with creativity and commercial awareness.
IOSH Managing Safely (or equivalent); Fire Marshal and First Aid at Work certification.
Strong communication and stakeholder management skills.
Organised, resilient and able to prioritise effectively under pressure.
Sustainability and innovation awareness.
Confident user of standard office systems and technology.

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Assistant Trust Manager - Digital Assets

Guernsey

Permanent

Full-time

Job ID:

73727

Published date:

10/04/2026

Summary

Assistant Trust Manager - Digital Assets Team - Guernsey

We’re looking for an enthusiastic Assistant Trust Manager who demonstrates our core values and wants to build a rewarding career delivering client service excellence.

This role is a permanent contract within our digital assets team. The successful candidate will have responsibility for the day-to-day administration and provision of excellent client service to a defined portfolio of clients, dealing adeptly with complex client and internal matters in a confident manner. Although not a key focus area, the role holder may have involvement with team management responsibilities from time to time. Knowledge of digital assets is desirable but not essential as full training will be provided.

The responsibilities

You’ll be working in a friendly and progressive environment as a member of the team to undertake a broad range of duties including:

assisting the manager with reviews of beneficial owner filings and statutory document updates whilst maintaining an awareness of differences between jurisdictional requirements and monitoring activity across the team noting when updates are required
ensuring accounts are reviewed and approved within internal and external timeframes and filing requirements are met. Monitoring progress of the accounts process and liaising with the accounting team
monitoring appropriateness of team banking relationships and associated fees and assisting the manager in building and maintaining those relationships
reviewing bank account opening documentation, access arrangements and appropriateness of mandates and monitoring the team banking relationship and associated fees. Assisting the manager in building and maintaining good banking relationships
anticipating clients’ future needs and initiating appropriate action. Monitoring and reviewing team correspondence with clients and/or intermediaries. Organising and facilitating client and intermediary meetings and attending networking events
monitoring the completion of investment policy statements and liaising with the Investment Review Committee, as required, and providing support to the team in relation to the management of all categories of investments and assets
ensuring the team comply with corporate governance requirements for legal entities and trusts and that all required filings and requirements are met
assisting the manager to ensure the team comply with policies and procedures, taking a commercial approach considering risk and identifying opportunity for further training and assisting the manager to monitor and enhance the work review process
liaising with the tax team to develop a wider awareness of tax implications for groups of clients and maintaining an awareness of when advice is required within the team and that advice is disseminated across the team as required
reviewing timesheets, utilisation and team financial targets and maintaining awareness of reasons for any deviation and taking proactive action to assist team members to meet targets. Monitoring projects and notifying the manager/director and client of work which will fall outside of budget. Monitoring and proactively chasing debtors
assisting with the preparation of information for quarterly board meetings
assuming authorised signatory responsibilities as appropriate

You

sound technical knowledge and demonstrated technical ability within the trust arena along with knowledge of tax, registry requirements and corporate governance
successful attainment of STEP or CGI, or equivalent, along with meeting your CPD requirements
very good written and verbal communication skills and the ability to converse with a diverse range of people along with the ability to develop and maintain effective internal and external relationships
ability to produce and/or review a range of documentation which may be of a moderately complex nature with high attention to detail and accuracy
demonstrated critical analysis skills to enable review of existing processes and procedures, along with the ability to formulate ideas and concepts
demonstrated ability to work to deadlines and project plans (some of which may involve mid-term planning) with minimal direction to ensure that objectives are achieved
ability to consider and select the most appropriate solutions to a given situation while adopting a commercial approach so that consideration is given to an activity’s impact on the business and client service excellence
management skills which demonstrate the ability to understand, inspire and develop others along with personal qualities of integrity, discretion and tact

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Client Services Director

Guernsey

Permanent

Full-time

Job ID:

70241

Published date:

08/04/2026

Summary

Client Services Director

We have an exciting new opportunity for a Client Services Director, who will be responsible for leading and developing the Private Wealth function for the company, ensuring exceptional service delivery to high-net-worth individuals, families, and corporate clients. The role holder will drive a culture of excellence, compliance, and client focus, aligning client service standards with the company’s strategic objectives and regulatory obligations in Guernsey and other relevant jurisdictions.

Key responsibilities

Strategic Leadership

· Contribute to the overall business strategy as a member of the senior leadership team.

· Develop and implement a customer service strategy to enhance client satisfaction, retention, and growth.

· Lead initiatives to strengthen operational efficiency, risk management, and client service quality.

· Identify opportunities with existing customers.

Client Relationship Management

· Oversee the Private Wealth Team responsible for trust, company, and pension administration services.

· Maintain strong relationships with key clients, acting as a senior point of contact for escalations or complex matters.

· Promote a proactive and responsive service culture, focusing on client outcomes and long-term partnerships.

· Ensure there is transparent service reporting, and proactive communication, to ensure client services provided demonstrate value for money.

Financial performance

· Ensure services are properly scoped and charged, preventing “scope creep” where clients receive unbilled work.

· Undertake regular fee reviews to ensure fees continue to reflect the complexity and value of service delivered.

· Ensure client fees are promptly billed and collected.

Business Development

· Work with the Managing Director on the development of strategy for promoting the Company’s products and services

· Attract clients to grow the Company’s business, including building relationships with key introducers

Operational Excellence

· Oversee service delivery processes to ensure accuracy, timeliness, and compliance.

· Drive continuous improvement initiatives in systems, processes, and client experience.

· Ensure the highest standards of fiduciary governance and compliance with GFSC regulations.

· Implement performance metrics and service-level agreements to monitor and enhance team performance.

People Leadership

· Lead, mentor, and develop a high-performing team, fostering professional growth and accountability.

· Support succession planning and the development of future leaders within the business.

· Promote collaboration across departments, ensuring consistent service standards and good communication.

Governance and Risk Management

· Serve as a director on the board of the lead licensee (following successful completion of probationary period or when agreed).

· Ensure adherence to anti-money laundering (AML), countering the financing of terrorism (CFT), and data protection standards.

· Participate in internal and external audits and regulatory inspections as required.

Skills, knowledge, expertise

Essential:

· Minimum of 10 years’ experience in the fiduciary, private wealth, or financial services industry.

· Proven leadership experience in client services or trust administration at a senior management level.

· Strong understanding of Guernsey’s regulatory framework and fiduciary best practices.

· Excellent interpersonal and communication skills, with the ability to build trust with clients and staff.

· Knowledge of international wealth structuring and multi-jurisdictional client servicing.

· Professional qualification such as STEP, ICSA (CGI), or equivalent.

Desirable:

· Experience in digital transformation or client experience innovation within the fiduciary sector.

· Track record of leading teams through change and growth phases.

Who we are

At Bourse we pride ourselves on the calibre of our staff and collaborative teamwork. We provide a great benefits package which includes pension contributions, private healthcare cover and discretionary bonus.

We are committed to helping our staff reach their full potential by supporting them with training and development opportunities, and we therefore encourage our staff to study for a relevant professional qualification for which we normally cover costs and provide study leave.

Bourse takes an inclusive approach to hiring and is a positive place to work, welcoming those who want to make a beneficial impact within our organisation, for our clients and in our communities.

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Compliance Manager

Guernsey

Permanent

Full-time

Job ID:

61662

Published date:

08/04/2026

Summary

Compliance Manager

Bourse Trust Company Limited

Job Overview:

We are seeking a skilled and dedicated Compliance Manager to join our team at a well- established trust company based in Guernsey. The ideal candidate will have extensive experience in compliance within the trust and fiduciary services sector. As Compliance Manager, you will be responsible for overseeing the company’s compliance framework, ensuring adherence to all applicable laws and regulations, (in conjunction with the external Compliance Officer/MLCO and MLRO).

Key Responsibilities:

Compliance Management:

• Develop, implement, and maintain the company’s compliance policies and procedures to ensure adherence to relevant local and international regulations, in accordance with the Guernsey Financial Services Commission (GFSC) and other regulatory bodies.

• Act as a subject matter expert on all compliance matters within the company and provide guidance and advice to senior management and staff.

• Monitor and report on the company’s compliance with legal and regulatory requirements, ensuring timely and accurate reporting to relevant authorities.

• Conduct regular risk assessments and audits to ensure compliance with internal controls and identify areas for improvement.

• Oversee the development and delivery of compliance training programs for staff members, ensuring all employees are up to date on current regulations and best practices.

• Responsible for the compliance sign-off of all new business and clients. • Responsible for monitoring complaints. • Oversee the customer due diligence (CDD) process and ensure the timely and accurate

completion of client risk assessments. • Control and oversee completion of the various registers that the company is required to

keep.

Liaison and Reporting:

• Act as the primary point of contact with regulatory authorities, including the GFSC, for all compliance related matters.

• Act as the primary point of contact for the external MLCO/ Compliance Officer and MLRO with regard to compliance issues and matters arising from the CMP testing programme.

• Prepare and submit regulatory reports, including annual compliance reviews, regulatory filings, and other required documentation.

• Prepare Board Reports, as appropriate in conjunction with the external MLCO/Compliance Officer and MLRO.

• Ensure effective communication and coordination with external auditors, legal advisors,

and other stakeholders.

Leadership and Team Management:

• Lead and manage the Compliance and Operations Administrator, providing training, guidance, and support as needed.

• Foster a culture of compliance within the organisation and ensure all staff understand and adhere to compliance policies.

Key Requirements:

• A minimum of 5 years’ experience in a compliance or regulatory role, preferably within the trust, fiduciary, or financial services industry.

• Strong knowledge of Guernsey regulatory framework. • ICA (International Compliance Association) or equivalent qualification in Compliance. • Exceptional communication and interpersonal skills with the ability to advise and

influence stakeholders at all levels of the organisation. • Proven ability to manage multiple projects, prioritising tasks in a dynamic and fast-paced

environment. • High attention to detail, analytical skills, and the ability to identify and mitigate potential

compliance risks.

If you are a proactive and experienced Compliance Manager with a passion for maintaining high compliance standards, we would love to hear from you.

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Private Client Administrator

Guernsey

Permanent

Full-time

Job ID:

75945

Published date:

07/04/2026

Summary

Why HFL?

HFL is a dynamic and highly experienced organisation, proudly family-owned and based in Guernsey. We are an inclusive and diverse independent fiduciary and fund administration business, specialising in venture capital and private client services.

To explore some of the benefits we offer please visit Careers | HFL

Job Specification

Job Title: Private Client Administrator Reports to: Private Client Senior Manager

The Private Client Administrator is responsible for a portfolio of clients with oversight from the team manager. The Private Client Administrator is expected to manage efficiently a portfolio of clients by liaising

with clients and third parties, keeping accurate records, including bookkeeping and statutory, and pro- actively resolving tasks.

Key Responsibilities:

• Day to day trust and company administration of a portfolio of clients and will liaise with clients and advisors;

• Maintaining electronic and hard-copy client filing and entity database records; • Preparing trustee and board minutes, issue of share certificates and maintenance of

statutory records; • Arranging and recording trust distributions, loans payments, acquisition and disposal

of assets, expenses; • Maintaining asset, nominee and power of attorney registers; • Bookkeeping and bank/asset reconciliations; • Reviewing performance of entity investments; • Assisting with the preparation of annual client entity accounts; • Preparing ad hoc reporting information for clients and advisors; • Assisting with the preparation of administration reviews; • Reviewing quarterly billing and the collection of fees;

https://www.hfl.co.gg/careers

• Collecting and verifying client due diligence; ensuring compliance with policies and procedures and addressing tasks, including CDD deficiencies/compliance related tasks.

• To meet chargeability targets; • To follow all office and CFC procedures and address CFC reviews in a timely fashion; • To collect fees within one month of billing where possible. • Other ad hoc tasks required from time to time as well as providing cover for team.

Personal attributes:

• Team player. • Good communicational skills. • Attention to detail and able to work to own initiative.

Qualifications and expertise:

• A minimum of 2 years’ experience in the Offshore Trust industry; • Preferably studying STEP or ICSA Diploma; • Willingness to continue further training and develop knowledge as required

The Private Client Administrator is responsible for a portfolio of clients with oversight from the team
manager. The Private Client Administrator is expected to manage efficiently a portfolio of clients by liaising with clients and third parties, keeping accurate records, including bookkeeping and statutory, and pro-actively resolving tasks.
 A minimum of 2 years’ experience in the Offshore Trust industry;
 Preferably studying STEP or ICSA Diploma;
 Willingness to continue further training and develop knowledge as required

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Trainee Client Services Accountant

Guernsey

Permanent

Full-time

Job ID:

75747

Published date:

07/04/2026

Summary

Trainee Client Services Accountant The Company Albany Trustee Company Limited (“Albany”) has been operating in Guernsey and internationally for over five decades and enjoys an international reputation as a leading independent and owner managed provider of high-quality fiduciary and corporate services to HNW/UHNW multi- jurisdictional private clients. Albany has approximately 75 client/family groups, over 250 entities and more than £3 billion of assets under management across a diverse range of asset classes. With a team of approximately 45 people we value our collegiate atmosphere, dynamic executive management team overseen by an experienced Board, including a former global Chair of STEP. With a strong commitment to independence, client service and building long-lasting relationships with clients, colleagues, and advisers alike, Albany seeks to recruit like-minded individuals to join our team. The Opportunity The Trainee Client Services Accounts (the ‘TCSA') will assist the accounting team with bookkeeping and preparation of financial statements for a range of Trusts and managed companies. The TCSA will report to the Head of Client Accounting Support will be given to career progression and undertaking relevant professional qualifications. Duties, Responsibilities and Tasks: Bookkeeping:

• Posting of transactions such as purchases, sales, dividends, corporate actions, and accumulation dividends of investment portfolios

• Posting of bank transactions on a monthly basis • Posting of property letting statements • Posting of non-cash transactions • Accurate and timely saving of statements and advices on Laserfische • Bank and portfolio reconciliations on Acumen • Identifying any areas of non-compliance or weakness and breaches • Interacting with Client Services and other teams • Adhering to Albany’s processes, accounting and finance related policies and

procedures and associated checklists Accountancy:

• Assisting with the preparation of client entity financial statements produced in-house • Maintaining accurate financial records • Assisting with audits, tax calculations, and compliance with financial regulations

• Assisting with maintaining loan schedules for all loans of entities under administration

(in lender’s records where both the lending and borrowing entities are under Albany’s administration)

• Updating appropriate systems with the accounts status tasks as required • Assisting with checking ledgers before they go to external accountants for accounts

preparation • Assist the Head of Client Accounting with any ad hoc tasks

Key competencies

• 1 + years’ experience in a financial services or accounts administration role • Use of Excel up to simple formula stage • A team player with strong communication skills • Analytically minded with proven ability to problem solve • Promotes Albany’s philosophies, values and mission statement

PTIA Pro-Active

• Responsive to colleagues, clients, third party intermediaries and new business enquiries

• Open to developing new initiatives and improving client experiences Technical

• Professionally qualified or willingness to undertake such studies • Uses technology effectively, continually evolving policies and procedures • Develops bespoke client reporting skills

Informed

• Embraces development of skill set and knowledge through training, development and experience.

Administration

• Motivated to deliver efficient and effective services Application Process Please apply by email including full c.v. to Helena Leslie, Human Resources Manager h.leslie@albanytrustee.com

All applications will be treated in confidence. Diversity and Inclusion Statement We welcome enquiries from disabled people and value diversity in our workplace. We will make reasonable adjustments to our application process for candidates who indicate that, owing to a disability, our arrangements might leave them disadvantaged. If you have a disability which you believe may affect your performance, we will be happy to make reasonable adjustments for you.

mailto:h.leslie@albanytrustee.com

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Trainee Fund Administrator or Fund Administrator

Guernsey

Permanent

Full-time

Job ID:

76078

Published date:

07/04/2026

Private Client Assistant Manager

Guernsey

Permanent

Full-time

Job ID:

75946

Published date:

07/04/2026

Summary

Why HFL?

HFL is a dynamic and highly experienced organisation, proudly family-owned and based in Guernsey. We are an inclusive and diverse independent fiduciary and fund administration business, specialising in venture capital and private client services.

To explore some of the benefits we offer please visit Careers | HFL

Job Specification

Job Title: Private Client Assistant Manager Reports to: Private Client Senior Manager

The purpose of the role is to deliver excellent client administration to a portfolio of client trust and company structures and to support the Trust & Corporate team as required. The job holder will liaise closely with the Trust team, clients and intermediaries. The role encompasses all aspects of administering a portfolio of company and trust structures.

The jobholder will play a leading role in a team of administrators, to whom they will provide guidance, training

and day-to-day assistance. They will help the manager with the smooth running of the team. The Private Client Assistant Manager will also be assigned a client portfolio of their own and should ensure the

highest level of client service is provided by themselves and the team at all times. Key Responsibilities:

• Administration of a portfolio of entities including (but not limited to); e-mail and telephone communication with clients and intermediaries; transactional work; payments; administration of a wide and varied range of asset types; drafting of minutes/resolutions; and preparation of source documents for presentation to the Client Committee.

• Maintaining and building good relationships with clients and intermediaries through quality service.

• Responding to all client communications within 24 hours (including holding replies).

• Preparation for and attendance at virtual, local and occasional UK based client meetings and preparation of the post meeting file note.

https://www.hfl.co.gg/careers

• Assisting the Directors and Senior Management with the on-boarding of new business.

• Completion of terminating and outgoing business within 3 months of notification.

• A quarterly review of all time billed to their portfolio.

• Sending OTGL fee invoices to clients within 2 weeks of being issued by the Finance Team.

• Collecting OTGL fees within 1 month of being issued.

• Providing a B level signatory.

• Maintaining and updating Client Profiles and Risk Assessments.

• Keeping client due diligence up to date and compliant.

• Attending to and completion of Tasks within their due date.

• Signing off Periodic Reviews within 3 months of receipt.

• Attendance at monthly Management Meetings and minute taking.

• Delivering relevant Management reports and key information to the Administrators, including updates

on personal targets, following each monthly Management Meeting.

• Presentation of Administrators’ work to the Client Committee.

• Guide, support, encourage and develop team in line with Oak’s People Management Framework.

• Understand and adhere to OTGL Policies and Procedures.

• Completion of timesheets daily and reaching a monthly utilisation target of 65%.

• Completing any other duties as may be required from time to time in accordance with the requirements of the role, team and evolving nature of the business.

• In all aspects of your role, display and adhere to Oak’s vision and values.

Personal attributes:

• Good understanding of fiduciary services business including the regulatory requirements.

• Good IT skills, including practical experience of Microsoft Outlook, Word and Excel. • Good written and verbal communication skills.

• Ability to work accurately with good attention to detail.

• A flexible attitude towards work and a willingness to assist other members of the team as required.

• Good time management, prioritisation and organisational skills.

• Demonstrates drive, ambition & willingness to learn.

• A proactive approach to work & the ability to work under own initiative.

Qualifications and expertise:

• Minimum 5 GCSE’s (or equivalent) with English & Mathematics at Grade C or above.

• Minimum 7 years’ experience in an administrative role ideally within Fiduciary

Services.

• Preferably holds a relevant Professional Qualification e.g. STEP, ICSA, ACCA.

The purpose of the role is to deliver excellent client administration to a portfolio of client trust and company structures and to support the Trust & Corporate team as required. The job holder will liaise closely with the Trust team, clients and...
The jobholder will play a leading role in a team of administrators, to whom they will provide guidance, training and day-to-day assistance. They will help the manager with the smooth running of the team.
The Private Client Assistant Manager will also be assigned a client portfolio of their own and should ensure the highest level of client service is provided by themselves and the team at all times.

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Insurance Apprentice

Jersey / Guernsey

Permanent

Full-time

Job ID:

76012

Published date:

31/03/2026

Summary

We are delighted to share that our annual Apprenticeship Programme is now officially live for 2026, and we’re excited to welcome applications from bright, motivated young people who want to build a long-term career in the industry. We are looking for one candidate in either Guernsey or Jersey to join us this summer.

Key Dates

Application Closing Date: 17 April 2026
Guernsey Assessment Centre Date: 24 April 2026 (10am – 12.30pm)
Jersey Assessment Centre Date: TBC
Please ensure all candidates keep the assessment centre date free, in case they are shortlisted to attend

A Unique and Valuable Opportunity

This programme offers a unique chance for a lucky candidate to earn while they learn (receiving a competitive salary & full market leading benefits), gaining industry experience without taking on the debt often associated with university. It is a fast‑track route to achieving the CII Diploma level qualification in just 3.5 years, supported throughout by experienced professionals who will guide, mentor, and develop them.

Flexible Start Dates

The successful candidate can choose when they begin, the choice is entirely theirs:

Start immediately in July, or
Enjoy the summer after exams and begin a little later in August or September.

Entry Requirements

No previous insurance experience is required. We’re looking for candidates who are:

Eager and willing to learn
Motivated, curious, and positive
Ready to commit to a supported and structured development journey

Minimum academic requirement:

5 GCSEs at A–C (4–9) including Maths and English

More Information

Please direct candidates to our website to learn more about the programme:
👉 Apprenticeship Programme - Intact Insurance - Personal and Commercial Insurance in Guernsey and Jersey

They can also review our dedicated FAQ page here:
👉 FAQ - Intact Insurance - Personal and Commercial Insurance in Guernsey and Jersey

Hear from Joel, Tilly & Lottie (our current Apprentices)

👉Apprentice in insurance - Vacancies - Intact Insurance - Personal and Commercial Insurance in Guernsey and Jersey

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Paralegal

Jersey

Permanent

Full-time

Job ID:

75714

Published date:

30/03/2026

Summary

Paralegal - Jersey

This role will provide an efficient support service to Associates and Partners on the full range of contentious matters. This role may require you to record your time in line with our procedures.

Key Responsibilities

Assisting in drafting a range of legal documents
Reviewing and summarising legal and other documents
Performing legal research and analysis including document disclosure exercises.
Printing and collating legal documents
Checking legal forms/documents for accuracy
Assisting in the preparation of reports, correspondence and bundles
Maintaining system based filing systems, assisting in file openings and CDD requirements
Carrying out searches in a prompt and efficient manner
Assisting with monthly billing, WIP lists and processing expense claims and fee earner time entries
Supporting the team's marketing plans
Assisting with arranging local business development events and off-island trips, which may include arranging travel, accommodation and setting up meetings
Working flexibly as a team member with the department to ensure there is support cover throughout the working week to meet the client needs.
Providing administration and support to fee earners as required
Taking responsibility for a wide range of tasks/projects as required by the partners/lawyers in the group
Adhering to all policies, procedures and regulations as required

Skills, Knowledge & Expertise

High School or degree level educated.
Preferably having or working towards a legal or administrative qualification.

Knowledge/skills/experience

Some previous experience in a legal environment, ideally in a similar role.
Document management experience would be useful.
Strong IT skills.
Excellent communication skills (written and verbal).
Willingness and ability to learn about the law.

Competencies

We would like you to have:

Organisational/time management skills and the ability to prioritise and manage a workload effectively within deadlines.
A responsible, disciplined and methodical approach and a keen eye for detail.
The ability to use initiative to resolve issues and to work independently with appropriate supervision.
Team spirited, with flexibility and enthusiasm.

In this role you will be expected to:

Behave in a manner in keeping with our core culture and values.
Adhere to all policies, procedures and regulations including those around anti-money laundering and terrorist financing.
Commit to fulfilling any personal CPD requirements and continually developing your skills and knowledge.

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