February 2023

ADMINISTRATOR – CLIENT RELATIONSHIP TEAM

JOB DESCRIPTION This role involves building and maintain relationships with our members, their appointed advisors and other third parties, and liaising internally to co-ordinate administrative tasks. RESPONSIBILITIES Responsibilities will include the day-to-day administration of retirement products. DUTIES

 Dealing with administrative tasks relating to retirement products;  Dealing with incoming phone calls from Members, intermediaries and introducers.  Responding to and actioning member queries and administrative requests;  Updating Viewpoint and other relevant systems;  Following a range of checklists to ensure accurate administration of a range of tasks;  Liaising with, and providing clear and valid instructions to the Client Servicing Team to

action;  Liaising with, and responding to queries from members, intermediaries, introducers

and other Sovereign Offices;  Checking of suitability and validity of new requests received, which includes

conducting internal reviews to identity any outstanding information or documentation ;  Reviewing Customer Due Diligence documents, ensuring they are valid, in date and

certified correctly, and evidencing they in accordance with our certification guide;  Dealing with all retirement product requests including the collation of all relevant

information which is to be presented to the Client Services Team in a complete, accurate, and organised fashion to ensure requests can be processed in a timely manner;

 Liaising with the compliance department for them to conduct the compliance checks of members prior to processing administrative requests

 Maintaining relationships with advisors and introducers  Working in accordance with the Mission, Vision and Values of the Company.

o Mission = Listening. Understanding. Planning. Delivering. o Vision = To be the best at helping our clients achieve their aspirations. o Values =

 Superior Service  One Team  Versatile  Ethical  Respect  Expertise  Independent  Grow  Nimble

o Goals =  Grow Sovereign Organically and through acquisition  Operate collaboratively, driving efficiency, consistency, knowledge,

sharing and group cross selling  A leading provider for our financial solutions in all our jurisdictions  Leveraging our success to invest in our people and our infrastructure

February 2023

 Strive for excellence  Undertake training as required;  Other duties as may be required from time to time in accordance with the demands of

the role and development of the services provided.

JOB SPECIFICATION

FACTOR ESSENTIAL (E)

or DESIRABLE (D) QUALIFICATIONS

 Minimum 5 GCSE qualification (grade C or above) including English and Maths

E

EXPERIENCE

 1 - 2 years’ experience in a client servicing or financial services role

 Experience of pensions administration

E

D

KNOWLEDGE

 A good working knowledge of how to operate Microsoft Word, Excel and Outlook

 Previous experience of manual and/or electronic client recording systems;

 Understanding of Compliance and Client Due Diligence requirements;

 Understanding of relevant regulations on Money Laundering, countering Financial Crime;

E

D

D

D

SKILLS AND ABILITIES

 Numerate, diligent and well organised;  Good communication skills, including drafting emails and

responding appropriately to telephone calls;  Good client and company focus  Accurate with good attention to detail;  Good team player;  Good time management;  Ability to respond to urgent or delicate matters with tact and

diplomacy, and to recognise the need to refer to Management when required

E E

E E E E

E

February 2023

PERSONAL QUALITIES

 Good social and communication skills.  Desire to learn continuously and improve skills  Good work ethic  Good problem-solving skills  Empathetic  Patient  Supports company values

E E E D D D E

MOTIVATION

 Strong commitment to organisation effectiveness and service delivery

 Providing positive client outcome  Proactive in seeking new tasks  Self-motivated and diligent

E

E E E

Last updated: February 2023 Date of next review: Annually

(This job description will be reviewed annually in relation to the annual performance appraisal system and will be amended as required.)

February 2026

ADMINISTRATOR – CLIENT SERVICING TEAM

JOB DESCRIPTION

This middle/back office style role involves processing and dealing with all aspects of personal

pension administration within the office, excluding direct client relationships.

RESPONSIBILITIES

Responsibilities will include the day to day administration of personal pension arrangements,

supporting the Client Relationship Team and senior management in the overall servicing of

the personal pension book of business.

DUTIES

• Dealing with administrative tasks relating to personal pension products;

• Liaising with and actioning member and Financial Advisor queries related to ongoing

administrative requests;

• Liaising with, and providing clear and concise updates to the Client Relationship Team;

• Liaising with investment houses, banks, other Sovereign Offices and other financial

institutions;

• Updating Viewpoint and other relevant systems;

• Following a range of checklists to ensure accurate administration of a range of tasks;

• Preparing, collating and dispatching documentation to include transfer paperwork and

investment applications (broker accounts/ bank accounts);

• Preparing trustee minutes and resolutions;

• Dealing with all personal pension product requests including the collation of all relevant

information which is to be presented by the Client Relationship Team, to be processed

in a timely manner;

• Liaising with the accounts and compliance department with regard to monetary

movements of funds within the plan to include any monies being transferred both in

and out of the account

• Working with our Mauritius Shared Service Centre across a number of different areas

of work, including transactions and bookkeeping

• Working in accordance with the Mission, Vision and Values of the Company.

o Mission = Listening. Understanding. Planning. Delivering. o Vision = To be the best at helping our clients achieve their aspirations. o Values =

▪ Superior Service ▪ One Team ▪ Versatile ▪ Ethical ▪ Respect ▪ Expertise ▪ Independent ▪ Grow ▪ Nimble

• Undertaking training as required;

• Other duties as may be required from time to time in accordance with the demands of

the role and development of the services provided.

February 2026

PERSON SPECIFICATION

FACTOR ESSENTIAL (E) or

DESIRABLE (D)

QUALIFICATIONS

 Minimum 5 GCSE qualification (grade C or above) including

English and Maths

E

EXPERIENCE

• 2 - 3 years’ experience in financial services role

• Experience of pensions administration

D

D

KNOWLEDGE

• A good working knowledge of how to operate Microsoft

Word, Excel and Outlook

• Previous experience of manual and/or electronic client recording systems;

• Understanding of Compliance, Risk and Clint Due Diligence requirements;

• Understanding of relevant regulations on Anti-Money Laundering, Bribery and Corruption and Countering Financial Crime;

E

D

D

D

SKILLS AND ABILITIES

• Numerate, diligent and well organised;

• Good communication skills, including drafting emails and responding appropriately to telephone calls;

• Good client and company focus

• Accurate with good attention to detail;

• Good team player;

• Good time management;

• Ability to respond to urgent or delicate matters with tact and diplomacy, and to recognise the need to refer to Management when required

E

E

E

E

E

E

E

PERSONAL QUALITIES

• Good social and presentation skills.

• Desire to continuously learn and improve skills

• Good work ethic

• Flexibility with hours of work and range of products; 

Supports company values;

E

E

E

E

E

February 2026

MOTIVATION

• Strong commitment to organisation effectiveness and service delivery

• Demonstrates drive;

• Proactive in seeking new tasks

• Self-motivated and diligent

E

E

E

E

Last updated: February 2026

(This job description will be reviewed on an ongoing basis as part of the periodic

performance review and appraisal system and will be amended as required.)

JOB SPECIFICATION

Job Title: Assistant Compliance Manager Company: New Street Management Limited and its relevant sister companies

(“NSM”) Location: Guernsey Office, Les Echelons Court Reporting to: Compliance Manager Roles Reporting to this Position: None

New Street Management Limited (“NSML”):

NSML is a privately owned and independent trust company providing bespoke fiduciary services to its international client base. NSML and its subsidiary companies benefit from a wealth of experience in the establishment and administration of wealth management and asset protection structures.

Position Summary: This role reports to the Compliance Manager. The Assistant Compliance Manager provides additional technical review, quality control and operational compliance support across client onboarding, CDD/EDD, checklists, compliance queries, CMP actions, Risk Committee administration and routine compliance controls.

Key areas of responsibility • Assist the Head of Governance and Compliance and Compliance

Manager with the effective operation of NSM’s compliance framework.

• Support the Compliance Manager with routine updates to AML/CFT/CPF manuals, compliance procedures, checklists and operational guidance, subject to appropriate review and approval.

• Review CDD, ECDD, source of funds/source of wealth information and client risk assessments for completeness, consistency and compliance with NSM policies and procedures.

• Sign off standard risk CDD, new business and other compliance checklists within agreed delegated authority, escalating high-risk, complex or unusual matters appropriately.

• Support new business onboarding for NSM, including assisting with CDD requirements and onboarding queries.

• Provide day-to-day technical guidance and support to the Senior Compliance Administrator, including prioritisation, query resolution and review of work.

• Respond to routine and moderately complex compliance queries from staff, escalating material or complex regulatory issues to the Compliance Manager and/or Head of GRC.

• Assist with the management of any screening/onboarding tool, including alert decisioning, onboarding journeys, data quality and maintenance of screening records.

• Support the accuracy and completeness of CDD and compliance- related information held on Acumen or any successor system.

• Assist with completion and follow-up of Acumen compliance-

related tasks, KRIs, registers, trackers and compliance action logs. • Support the Compliance Manager in reviewing CMP test results,

recording recommendations, maintaining the CMP action tracker, collating evidence and following up overdue actions.

• Draft Risk Committee minutes, maintain the action point schedule and follow up agreed actions with relevant owners.

• Support preparation of Risk Committee papers, compliance MI and management information as required.

• Support the Compliance Manager with the identification of recurring issues, training needs, procedural improvements and control enhancements.

• Assist with maintaining compliance registers and ensuring updates are completed accurately and promptly.

• Support business transformation and technology initiatives affecting compliance processes, including onboarding workflows, SharePoint or document management improvements, CRM data requirements, regulatory obligations trackers and digital signature controls.

• Assist the Head of GRC and Compliance Manager with compliance- related projects, regulatory events or ad hoc reviews as they arise.

• Provide additional resilience and cover during absences, high workload periods, regulatory events and ad hoc projects.

Delegated authority and escalation • The post holder may sign off compliance checklists and

CDD/onboarding items within delegated authority agreed by the Head of GRC.

Required Skills: The successful candidate will ideally: • Have at least 3 to 5 years’ experience working in an AML/CFT/CPF

compliance role, preferably in fiduciary, private wealth, funds, corporate services, banking or another regulated financial services environment.

• Minimum GCSE grade C/4 or above in English and Mathematics, or equivalent qualifications.

• Have a good working knowledge of the GFSC AML/CFT/CPF Handbook and relevant legislation, with the ability to apply requirements practically and proportionately.

• Hold, be working towards, or be willing to work towards a relevant professional compliance qualification.

• Be able to review and challenge CDD files, identify gaps, assess risk indicators and escalate appropriately.

• Be highly accurate, organised, analytical and able to work in a time- pressured environment.

• Be reliable and proactive, with the ability to progress matters,

follow up actions and manage competing priorities without excessive prompting.

• Approach compliance pragmatically and commercially, balancing regulatory requirements with the practical needs of the business.

• Help foster a positive compliance culture within the business by providing clear, practical and constructive guidance to staff.

• Have strong written and verbal communication skills and be confident dealing with staff at different levels of seniority.

• Have good team skills and be flexible to change based on the needs of the business.

• Be able to use MS Word, Excel, Outlook, Teams, SharePoint and other relevant systems or be willing and able to learn new systems quickly.

• Be self-driven, motivated and willing to support continuous improvement across compliance processes and controls.

Other: NSM and its subsidiaries are licensed by the Guernsey Financial Services Commission. The post holder is required to ensure, to the best of their ability, that the duties and obligations imposed by virtue of such authorisations are discharged effectively at all times. The post holder is expected to support a culture of proportionate risk management, timely escalation, good governance, confidentiality and continuous improvement.

28092.1

Senior Administrator, Client Accounting

Description: This role provides accounting, financial reporting and treasury services

to a portfolio of Guernsey-regulated insurance clients. The role supports the

production of management accounts, regulatory reporting, audit deliverables, cash

management and day-to-day insurance accounting activities.:

What you would be doing

You would be supporting the work of the Insurance Management team in accounting

activities specifically relating to insurance clients by

• Preparing monthly and quarterly management accounts.

• Maintaining accurate accounting records and ledgers.

• Performing bank, premium, claims and balance sheet reconciliations.

• Processing journals, accruals and prepayments.

• Accounting for premiums, claims, commissions and reinsurance transactions.

• Managing cash movements, payment processing and cashflow monitoring.

• Assisting with statutory financial statements and annual audits.

• Supporting regulatory and solvency reporting requirements.

• Preparing financial information for boards, regulators and other stakeholders.

• Assisting with process improvements and maintenance of financial controls.

• Assisting the wider Client Accounting team with their duties.

Who you will be reporting to

• Manager, Insurance Management (in the first instance – this may change to

Manager, Client Accounting at a later date).

Skills and experience required

Essential

• AAT qualified, part-qualified or qualified accountant (ACCA, ACA, CIMA or

equivalent)

• Experience in financial accounting and reporting.

• Strong Excel and reconciliation skills.

• Excellent attention to detail and organisational skills.

• Ability to manage multiple deadlines and client relationships.

Desirable

• Insurance accounting experience.

• Knowledge of insurance operations.

28092.1

• Experience of regulatory reporting.

• Familiarity with IFRS and financial services environments.

Key Competencies

• Technical accounting ability

• The ability to work independently

• Analytical thinking

• Client service focus

• Communication skills

• Accuracy and attention to detail

• Teamwork and accountability

How we support our colleagues

We encourage a diverse workforce and we provide:

• Comprehensive benefits package, including bonus, pension and medical

insurance

• Study support for professional development

• Flexible working arrangements

• Paid volunteering days

• Personal Loans

• Monthly tea and talk

• Weekly yoga

• And much more!

Equal opportunities statement

BWCI is committed to eliminating unfair discrimination and encouraging diversity

amongst our workforce. The Partners and Senior Management demonstrate

commitment to equality and fairness irrespective of gender, marital status, race,

ethnic origin, colour, carer status, nationality, national origin, disability, sexual

orientation, religion or age. We oppose all forms of unlawful and unfair

discrimination. If you require assistance or reasonable adjustment in order to attend

an interview, then just let our HR team know at the time of application.

BWCI has signed the Guernsey Employment Trust’s Disability Charter, has signed up

to Liberate’s Rainbow Mark and has joined the Safer Spaces partnership programme.

How to apply

28092.1

If you are interested in this role then please email your CV along with any other

relevant information to recruitment@bwcigroup.com.

September 2026 - 1 -

Date: September 2026

Company: Cannon Asset Management Limited

Role: Senior Fund & Investment Administrator

Reports to: Operations Manager

Type: Permanent (35-hour week)

About Cannon Asset Management

Established in Guernsey in 1997, Cannon Asset Management is a financial and fiduciary services company

that provides clients with bespoke, expert solutions and offshore investment alternatives. As a well-

established service provider, we offer exposure to areas of wealth management ranging from the

formation and administration of Trusts & Companies, Managed Services, Investments,

Property Management and Fund Administration. We believe in building trustworthy, long-lasting, and

multi-generational relationships with our clients – both individual and corporate.

Job description

• Collection and review of shareholder Client Due Diligence and review of account opening

documentation

• The process of shareholder deals

• Preparation and checking of, Weekly, Monthly, Quarterly, Bi Annual and Annual fund valuations

using AcuFund accounting system in accordance with company procedures.

• Review of Investment Advisor trade recommendations to ensure they do not breach the fund’s

Investment restrictions and send instructions to the funds custodian

• Shareholder communications

• Shareholder and fund fee payments using various banking systems

• Client bank account reconciliations

• File and risk reviews of fund shareholders

• Liaising with fund custodians

• Liaising with fund auditors

• Assisting compliance with regulatory requirements

• Assisting with project work as required

• Checking trade orders pre-authorisation

• Placing trades for trust and company clients

• Trade payments

• Updating security prices

• Maintaining various internal spreadsheets

• Completing AML documentation for Fund managers

• Processing dividend reinvestments

• Cash Dividend payments

• Monthly market comparison report

• Monitoring and dealing with central Investment email box’s

• Preparation and checking of funds regulatory returns

• Preparation and checking of FATCA/CRS Reporting

• Preparation of Administration reports to include in funds Board Packs

• Undertake any other duties as requested by management

September 2026 - 2 -

Desired skills and knowledge

• 3 years minimum in Fund experience

• Highly numerate

• Good understanding of accruals and pre payments

• Strong written and verbal communication skills

• Ability to work to tight deadlines with attention to detail

• Able to work both individually and as part of a team

Education / professional qualifications

• ICA or Guernsey Offshore Certificate preferable, however, experience in fund administration is

essential

IT/Computer skills

• Strong PC literacy

• Microsoft Office – Word / Excel (Ability to program using formulas) / Outlook / Powerpoint

• Spreadsheet skills

Terms & Conditions:

Salary: tbc

Hours: 09:00 to 17:00 with 1 hour for lunch

Holiday: 25 days per annum, increasing to 26 after three years, 28 after five years and 30 after ten

years’ service

Pension: 8.5%

Medical: AXA PPP

Other benefits: Annual Discretionary Bonus

Contact

Rachael Saul/Jude Harris at recruitment@stenhamci.com 01481 716387