Business Support Administrator - Procurement

Overview

Join Zenzero, an award-winning UK technology and managed services provider helping organisations achieve more through innovative IT, cyber security, cloud and digital solutions. Recognised as Nationwide Managed IT Services Company of the Year 2024 and featured on Cloudtango's MSP Select 2025 list, Zenzero combines technical excellence with a people-first culture, offering an exciting opportunity to grow your career within one of the UK's fastest-growing technology businesses. We are looking for a proactive and detail-focused individual to support the effective delivery of  procurement, purchasing and sales administration activity across the Channel Islands. Working as part of the Business Support team, the role will provide day-to-day operational support including managing procurement processes, obtaining supplier quotes, preparing customer sales quotes, coordinating software renewals and licensing, maintaining accurate records, and supporting stock control and managed print requirements.  The post holder will work closely with internal stakeholders and external suppliers across our  Guernsey, Jersey and Dubai operations to ensure that procurement and sales support activities are delivered efficiently, accurately and in line with agreed processes. The role requires strong  organisation, communication and attention to detail, with a focus on ensuring value for money,  timely delivery, effective supplier relationships, quality control and appropriate governance across purchasing and renewal activity. 

Required Skills

· Ability to build, maintain and manage effective supplier relationships, including obtaining quotes, supporting negotiations and ensuring value for money. 

· Excellent communication and interpersonal skills, with the confidence to work effectively with internal stakeholders, customers and external suppliers. 

· Strong organisational skills, with the ability to manage multiple tasks, priorities and deadlines accurately and efficiently. 

· Strong IT skills, preferably including Microsoft 365, with the ability to learn and use procurement, sales and internal business systems effectively. 

· High level of accuracy and attention to detail, with the ability to work under pressure in a fast-paced environment. 

· Able to use initiative, resolve problems and identify opportunities to improve processes, controls and ways of working. 

· Ability to handle confidential and commercially sensitive information appropriately, professionally and in line with company policies

Job responsibilities

· Provide general administrative support to the sales and procurement team, including data entry, scheduling and document management. 

· Manage the procurement process from end-to-end, ensuring timely delivery of goods and services to internal stakeholders. 

· Maintain accurate records of all procurement activities and related documents. 

· Prepare sales quotes and collaborate with the sales team and clients to ensure timely delivery of products and services. 

· Responsible for software renewals and licensing management. 

· Provide general administrative support to the sales and procurement team, including data entry, scheduling and document management. 

· Work closely with vendors to obtain quotes and negotiate pricing to ensure that the organisation is receiving the best value for goods and services.

· Monitor inventory levels and inventory reports, replenish key stock items within maximum and minimum levels. Work with the procurement team to ensure that all necessary supplies are in stock.

· Assist the Managed Print Services team with printer contract quotes and renewals.  Order spare parts as instructed and maintain an adequate stock of printer consumables.

· Participate in special projects as assigned by management.

· Comply with local data protection, health and safety legislation and all company policies and procedures. 

· Be flexible to take on other duties as and when required.