Client Relationship Manager 1 – Corporate Services

Reports to Associate Director / Director  

The purpose of this position is to manage the stock reconciliation process working in conjunction with the accounting / cosec team in order to manage/review the total stock for preparation.

Key responsibilities:

• Leading, overseeing and assisting in all stock reconciliations of a large portfolio of entities from various jurisdictions.
• Reviewing reconciliations prepared by the team of administrators, ensuring that the records are correct and contain sufficient support.
• Handling and resolving complex stock reconciliations.
• Requesting, reviewing and extracting back up documents from various intermediaries.
• Making sure that reconciliations are completed in a timely manner.
• Overseeing and manage shareholding confirmations performed quarterly.
• Ensuring that the reconciliation status is kept up to date at all times.
• Assist in training the team in the preparation of stock reconciliations

Skills, knowledge, expertise:

• Strong analytical skills.
• To demonstrate a sound company secretarial, fund administration or accounting background.
• Be able to read, understand and extract information from complex legal documents.
• Able to work accurately and independently and have an eye for details.
• Be systematic.
• Computer literacy skills are essential
• Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts

General information:

• Act as a “B” level Authorised Signatory
• Manage a small team

We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

Associate (Funds & Corporate)

Walkers is offering a unique opportunity to an ambitious and technically strong lawyer to join its market leading global Corporate and Funds ("C&F") business, and to assist building out its Channel Islands' C&F practice so as to become the leading practice in the region.

The successful candidate will be based in the Firm's Jersey office, and will work alongside leading practitioners in that office in expanding out the Jersey FCF business in line with the general expansion across all of the firm's practice groups in the Channel Islands.

The available positions in the team are at Associate/Senior Associate level dependent upon experience.

SCOPE AND KEY RESPONSIBILITIES

• Associate/Senior Associate in the Firm's C&F Practice in Jersey.
• Proactively assist in developing and expanding client relationships important to the Firm’s success at the same time becoming a valued resource to clients. This will involve taking ownership of the development of relationships with core clients and participating in associate led business development initiatives.
• Participate in the development of the practice’s know-how, share knowledge and actively participate in conferences, seminars, client presentations and internal training.
• Provide technically sound advice and highly responsive service to clients, and support colleagues, senior counsel and partners on all client matters.
• Maintain a sustained record of revenue generation and profitability; follow recommended billing rates- manage costs appropriately and ensure personal utilisation meets expectations.
• Adhere to the Firm's values and professional ethics and proactively seek resolution of conflicts.

 Key Skills and Qualifications

• Qualified lawyer with up to 7 years corporate and/or funds PQE.
• Excellent academics.
• Ambitious and commercially driven.
• Solid legal skills with an appropriate understanding of relevant market and client industries and technical knowledge of the relevant law.
• Excellent written and verbal communication skills.
• Ability to work successfully in a collaborative environment, a team player, willing to support others regardless of personal role or task and to help others in identifying needs and crafting development plans.
• High level of proficiency in Microsoft Office applications.
• Jersey jurisdiction experience and/or familiarity with offshore financial service providers preferred but not essential
• Ability to use legal precedents and timekeeping and billing systems.
• Ability to support efforts to attract new clients and develop new initiatives.

RELATIONSHIP MANAGER - (98200)

Description

About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As a Northern Trust employee (Partner), you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you would benefit from adjustments for any part of the employment process, please inform the recruiter to discuss your individual requirements.

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018. 

Role/ Department:

Responsible for managing client relationships for Global Fund Services clients, the relationship manager utilises knowledge of Global Fund Services products and services to provide clients with information and suggestions to add value to the relationship.  Identifies opportunities to cross sell products generating additional revenues

The key responsibilities of the role include:

•    Manages client relationships for Global Fund Services
•    Ensures overall client satisfaction by facilitating efforts of service team, co-ordinating resources to end-delivery and issue resolution, and effectively communicates client concerns / needs to partners
•    Develops complete understanding of client’s business objectives, goals and market challenges and develops a relationship plan to reflect these
•    Cultivates strong working relationships with client contacts.  Demonstrates the ability to add value by providing solutions and partnering with the client to implement
•    Educates the client on emerging issues, Northern Trust products and services, regulatory/tax changes, the general fund environment, advising the client of the impact on the client’s business and on Northern Trust services
•    Cross sells Northern Trust products and services and participates in development of solutions to meet client needs, co-ordinates presentations, brings in experts where necessary, ensures smooth delivery of new services and communicates emerging needs
•    Develops, maintains and reviews client relationship plans and ensures Service Delivery Descriptions are in place for all clients
•    Ensures that all At Risk clients have an action plan in place to manage the relationship out of At Risk status
•    Assigns Executive Sponsors and / or Senior Callers to all clients, provides briefing notes as per Mosaic standards, briefs Sponsors / Callers on the relationship quarterly or semi-annually as appropriate and ensures Sponsors / Callers meet with the client at least once a year
•    Ensures that all relationship documentation are kept up to date 
•    Documents profitability analysis and reviews on a quarterly basis.  Has in place an action plan to return to an acceptable level of profitability any  unprofitable clients or those with a margin of less than 20% 
•    Attends client Board meetings where necessary
•    Manages debtor profile, facilitates the timely issuance of accurate invoices
 

Qualifications

Skills/ Qualifications:

The successful candidate will benefit from having: 

•    The ideal candidate will have experience in financial servicing preferably in trust or asset servicing
•    Client relationship experience and track record of managing key clients is essential
•    Knowledge of trust or asset management usually acquired through related work experience in managing client relationships. Knowledge of general finance and portfolio management concepts.  
•    Skills in negotiation, delegating, client relationship and sales are necessary to service the client relationship.

Working with Us:

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. In return, we will support you with your personal and career goals in a number of ways:

Financial – Life Assurance, Disability Plan, Pension/ Gratuity, Annual Pay Review

Work Life Balance – Flexible Work Options, Incremental Annual Leave, Community Volunteer Days

Health & Wellbeing – Private Medical Insurance, Active Sports & Social clubs (lunchtime and after-work groups), Employee Assistance Program

Professional Development – Clear Career Path, Education Assistance, Recognition Programme, NT University (wide range of online, virtual & in-house training options) and employee-led Business Resource Councils dedicated to diversity and inclusion initiatives.

And Finally 

We hope you’re excited about the role and the opportunity to work with us.
We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Financial Accountant

Guernsey-Guernsey-Guernsey | Full-time

Description

• Group financial and regulatory reporting for Credit Suisse AG, Guernsey Branch, one of the Group’s material legal entities.
• Prudential reporting to the local regulator, the Guernsey Financial Services Commission, for a licensed bank with a balance sheet size of USD 53 billion.
• Helping prepare governance reports, involving collaboration with a range of other functions such as Treasury, Operations, Credit Risk Management.
• Ensuring compliance with Sarbanes-Oxley legislation and an active need to continually assess and adhere to a robust control framework.
• Active contributions to various high-profile projects such as LIBOR replacement and system development work.
• Engaging externally with key parties such as our tax advisers and administrators of the Deposit Compensation Scheme.

Your future colleagues

The successful candidate will be a member of the Legal Entity Finance function headed by the local Chief Financial Officer. This is a highly experienced and adaptable team focused on working collaboratively to deliver high quality accounting and reporting for the business.

The team have a flexible and proactive approach and you will be expected to support the wider team by contributing to tasks outside of your day-to-day responsibilities where appropriate.

The department values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Qualifications

• The role requires a qualified accountant (CA, ACCA or equivalent).
•  Three or more years’ experience where you have demonstrated the application of accounting knowledge in a professional capacity. Experience of the banking industry is not necessary.
•  You should be highly organised, able to work independently, and demonstrate accountability for your areas of responsibility.
•  Intermediate knowledge of Excel. In addition, you would need to be comfortable learning about new systems and embracing a range of technologies. Past experience of using relational databases may also be an advantage.
•  Strong technical accounting expertise under US GAAP and Swiss GAAP and regulatory reporting under the Basel framework. In addition to grasping concepts quickly using resources, you are expected to see these through to practical implementation.
•  Strong written and verbal communication skills with the ability to adapt to different audiences. This includes proactive liaison with other functions at various levels (including senior management) and representing the function at cross-divisional project forums.
•  Partnership and teamwork, including provision of cover to/from Legal Entity Finance Guernsey colleagues and supporting line manager with reviews, training and planning.
•  Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work

Fund Administration Manager

Ocorian,

REF514B Global Funds Financial Services  Mid-Senior Level Full-time 

COMPANY DESCRIPTION

Following a merger with Estera in early 2020, Ocorian are one of the largest providers of fund, corporate and private client services in the market, recognised by our clients and the industry for exceptional client service and value and known for strong and sustained growth.

As a combined business we manage over 17,000 structures for 8000+ clients with a global footprint operating from 20 locations, scale which offers all our people great opportunities to develop their knowledge and skills and to progress their careers.

JOB DESCRIPTION

Purpose of the Job

• Responsibility for maintaining excellent relationships with clients and to ensure that the service is delivered in accordance with exacting service level agreements.

Main Responsibilities

• Monitoring of workflows on an on-going basis to ensure work is completed on a timely basis
• Liaison with client representatives, intermediaries, lawyers and other professionals
• Maintenance of client procedures in line with requirements and changes to relevant regulation
• Co-ordination of investments and divestments through efficient document management and utilisation of client/intermediary relationships
• Co-ordination of drawdowns and distributions in accordance with Ocorian’s processes and procedures
• Co-ordination of regular and ad-hoc communications with investors in accordance with Ocorian’s process and procedures
• Responsibility for leadership and management of junior staff including training, development and encouragement of an environment of participation, motivation, teamwork and open communication
• Assisting and managing fund launches, essential project work and internal administration when required and where appropriate
• Preparation and review of regulatory and statutory reporting to a number of global regulators
• Maintenance of statutory records for each entity within the client group
• Responsibility for ensuring that all processes are carried out in line with Ocorian’s documented procedures, with reference to the relevant regulation and to advise the Senior Management, Directors and Compliance Officer of any potential issues
• Oversight and detailed review of quarterly Board packs
• Attendance at client meetings, to advise the client on administrative matters and to ensure that any requests from the board are adequately adhered to
• Assume authorised signatory responsibility for Ocorian and as such assist with authorisation of payments, transfers, deposits and foreign currency trades as well as execution of documentation on behalf of the client, wherever necessary
• Any other such duties that might be reasonably required for this role.

QUALIFICATIONS

Knowledge, Skills & Experience

• Excellent organisational, planning and time management skills.
• Considerable fund administration/financial analyst experience, particularly within closed-ended funds.
• A strong academic background and preferably a professional qualification or working towards one.
• The ability to work on own initiative and to be part of a team.
• The ability to interact with colleagues at all levels in the Company and to manage others.
• Excellent presentational, written and verbal communication skills.
• Professionalism and ability to win and maintain the respect of clients.
• Attention to detail.
• The drive to make continuous improvements in terms of systems, processes or reduction of business risk.

ADDITIONAL INFORMATION

All staff are expected to embody our three core values.  These values underpin everything that we do and reflect the skills and behaviours we all need to be successful. 

• We are AMBITIOUS - We think and act globally, seizing every opportunity to support our clients and staff - wherever in the world they may be.
• We are AGILE - Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE - We take the time to understand our clients' needs so that we can deliver personalised solutions every time.

TECHNOLOGY PROJECT MANAGER - (97779)

About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As a Northern Trust employee (Partner), you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you would benefit from adjustments for any part of the employment process, please inform the recruiter to discuss your individual requirements.

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.

Role/ Department:

A vacancy has arisen in our Private Equity (PE) Department which is comprised of several client service teams who offer a first class service to a variety of small to large clients. You will be working as a key member and manager within the newly formed PE Technology Team providing additional support on the execution of Northern Trust's Private Capital Strategy in Guernsey.

The key Responsibilities of the role include:

•Developing thorough knowledge of our PE clients and understanding their business needs;

•Working closely with Business Analysts, providing valuable input on the functional requirements and the design of products;

•Review and provide feedback on requirement documents;

•Complete and sign off on 'User Acceptance Testing';

•Delivering system demonstrations to prospective and existing clients;

•Self-managing multiple projects and priorities through to completion;

•Providing regular status updates to senior management;

•Proactively working with product managers to identify new technology which will provide benefits to our PE teams and clients;

•Implementation of improvements, including application design, documentation and manuals for end users;

•Providing training and support on new product offerings and process changes;

•Migrating clients onto new platforms in-line with agreed roadmaps.

Qualifications

Skills/ Qualifications:

The successful candidate will benefit from having:

• Previous in depth knowledge working in PE;
• Project management experience;
• Worked in change management;
• Enthusiasm for digitalisation and automation of processes;
• Understanding of the software development lifecycle;
• Excellent management and organisation skills with the ability to handle multiple priorities;
• Customer service orientation with an attention for quality;
• Ability to problem solve and present solutions, whilst adopting a team player approach;
• Initiative to prepare procedures and checklists and proactively support others in the wider team.

Working with Us:

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. In return, we will support you with your personal and career goals in a number of ways:

Financial – Life Assurance, Disability Plan, Pension/ Gratuity, Annual Pay Review

Work Life Balance – Flexible Work Options, Incremental Annual Leave, Community Volunteer Days

Health & Wellbeing – Private Medical Insurance, Active Sports & Social clubs (lunchtime and after-work groups), Employee Assistance Program

Professional Development – Clear Career Path, Education Assistance, Recognition Programme, NT University (wide range of online, virtual & in-house training options) and employee-led Business Resource Councils dedicated to diversity and inclusion initiatives.

And Finally

We hope you’re excited about the role and the opportunity to work with us.

We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.