Job Description

Join a well-established financial services business as a Client Services Officer, where you’ll be at the forefront of delivering exceptional client experiences and supporting the smooth operation of a busy Guernsey office.

As a key member of the Client Services team, you’ll play an integral part in ensuring every client interaction — from onboarding to ongoing support — is professional, seamless and tailored.

Responsibilities include:

• Acting as a first point of contact for client queries, providing prompt, accurate and professional responses.
• Supporting the onboarding process for new clients to ensure a smooth and positive experience.
• Maintaining accurate client records and assisting with the preparation of reports and documentation.
• Collaborating with colleagues across the business to ensure the highest standard of client service delivery.

You’ll have the opportunity to gain valuable insight into client relationship management within a professional services environment, develop your technical and communication skills, and benefit from structured training and support for further qualifications.

You should be someone who is personable, proactive and detail-oriented — a team player with a genuine interest in providing excellent service. If you’re eager to learn, enjoy problem-solving and thrive in a collaborative environment, this could be the perfect next step in your career.

Apply today with your latest CV or contact Marcel on 01481 714634 or email info@firstcall.co.gg for further information.