HR Systems and Data Coordinator (9 month contract) - Guernsey

Praxis is an independent, leading provider of bespoke private wealth, corporate administration and yacht services to companies, individuals and families across the world.

Our expertise and experience is driven by recruiting and retaining the brightest and best and creating a culture that allows people to thrive. Our independence encourages an open culture where every voice is valued. We care about creating an environment that hears, supports and shares openly with all our people.

Teamwork and collaboration are at the heart of our approach, and we nurture an environment of openness and respect where everyone feels valued.

Be heard. Be part of the Praxis Group.

Our central services team provides centralised support to the Group. A career with us provides the chance to work with colleagues across our global network, delivering support across technology & business systems, marketing & communications, finance & accounting, compliance & risk, HR, facilities and administration

Job summary:

The HR Systems & Data Coordinator is responsible for maintaining and optimising the systems owned by the People team, and ensuring the accuracy, integrity and security of employee and candidate data. The role holder will support the People team by generating reports, analysing workforce data, and providing technical support the for People team systems. This role contributes to data-driven decision-making through reporting and analytics.

Job Accountabilities:

• Maintain and update employee records in the Human Resources Information System (HRIS), enduring data accuracy and compliance with data protection regulations
• Generate regular and ad hoc people related reports and dashboards (e.g., headcount, turnover, diversity metrics) for stakeholders including the People Business Partners and various business committees and boards
• Act as a liaison between the People team, IT, and external vendors to enhance the user experience of People team systems
• Identify opportunities to streamline People team processes through automation, integrations and system enhancements
• Coordinate system upgrades, testing, and implementation of new features
• Support People team projects using system upgrades, data migrations and process improvements
• Be the subject matter expert for the People systems and share this knowledge, training and supporting People team members and other stakeholders
• Assist with the development and documentation of system procedures and user guides

Required experience

• Experience with HRIS platforms (desirably Sage) and analytics
• Understanding of People team processes and data compliance regulations
• Experience of working in People team for a multi-jurisdictional business

Required skills

• Proficiency in Excel and data visualisation tools (e.g., Power BI)
• Strong analytical skills
• Accuracy and attention to detail
• Proven interpersonal skills for developing relationships with colleagues and other stakeholders
• Excellent communication skills and ability to impart knowledge to others
• Knowledge of SQL or other data query languages is desirable

Senior Manager - Cyber Risk Advisory – Guernsey/Jersey

Job Description & Summary

The PwC CI Cyber Risk Advisory team helps clients to understand their cyber risks and define and execute a strategy which enables the business to deliver its objectives within their desired risk envelope.

We support client leadership teams to define their risk appetite and a proportionate target state of cyber capability and maturity to deliver it; we define operating and governance models to make cyber security a sustainable capability which responds to evolving business priorities; we deliver complex multi-year transformation programmes both uplifting clients’ cyber security capability and baking cyber security into other transformation agendas.

You will be part of a growing team and will work closely with other PwC member firms to deliver services to our local clients. You will have access to the top Cybersecurity, Privacy, and Risk Assurance professionals at PwC across the globe and our extensive network of Alliance partners.

As a Senior Manager, you will coordinate teams of problem solvers, helping to solve complex business issues from strategy to execution.

Responsibilities:

• • Overseeing and managing and delivering cyber security and cyber risk projects, including reviewing documentation and reports, and quality assuring the work produced by junior team members.
  • Owning engagement commercials (including budgets and timelines).
  • Leading teams across a portfolio of cyber risk projects and clients.
  • Working as a subject matter expert in your field to support a team, and/or managing a larger team in delivering engagements at scale.
  • Building and maintaining client relationships and establishing credibility by demonstrating knowledge of various aspects of cyber security and identifying opportunities where PwC can assist.
  • Identifying client issues and qualifying opportunities for PwC to respond to those challenges and working with senior members of the team in developing client proposals and solution offerings.
  • Leading teams to respond to RFP’s and produce proposals to address client cyber security challenges.
  • Contributing to PwC’s voice in the market through delivering commercial campaigns aligned to cyber risk and authoring thought leadership

Direct Reports:

• • This role reports to:

○ Director

○ Head of Risk Assurance Services

• • Reporting to this role:

○ Associates

○ Senior Associates

○ Managers

Qualifications & Certifications:

• • Bachelor’s degree, preferably Information Technology related.
  • Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), ISC2 Certified Information Systems Security Professional (CISSP) or ISACA Certified in Risk and Information Systems Control (CRISC).

Skills & Experience Required:

Essential skills:

Demonstrates extensive knowledge and/or a proven record of success in:

• • Providing industry-leading practices in cyber risk management and regulatory compliance
  • Leveraging knowledge of common regulatory requirements as well as industry frameworks such as NIST CSF, ISO27001, COBIT, COSO and PCI
  • Managing and overseeing large projects involving information security, technology risk management, cybersecurity or cyber risk management.
  • Minimum of 5 years’ experience in similar role.

Travel Requirements:

Some travel will be required in this role (up to 25%).

CI Platform Support Officer - Guerney

We are looking for an Officer to provide business support and implementation of key strategic platform initiatives and projects within the Channel Islands, UK and Mauritius.

Your responsibilities will include:

• Ensuring all issues raised by the business are investigated and resolved in a timely manner.
• Acting as a liaison between the Business Applications Management team and the business; translating business requirements into viable specifications.
• Writing and executing test plans for test development changes and upgrades, rolling out training to the business, as required.
• Identifying and ensuring appropriate controls are in place to mitigate risk.
• Maximising operational efficiency.
• Ensuring good internal communication lines are maintained with all departments.

Your qualifications and skills:

• Excellent IT skills.
• Five years' experience in a related business/technical analysis and/or change management role.
• A proven track record of delivering similar capabilities.
• Supporting qualifications.
• A willingness to travel to a level necessary to perform the role effectively.

Service Desk Analyst

Who we’re looking for *

We are looking for a dynamic and Detail-oriented IT Service Desk Analyst to provide technical support to end-users while managing IT hardware inventory. This role ensures smooth IT operations and efficient stock management, ensuring that IT equipment and assets are properly tracked, maintained and available when needed.

Why we need you *

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

 having a dedicated resource who understands both IT infrastructure and product specifications ensures compliance with industry standards, such as SOX, while maintaining data integrity and security. This synergy between the two areas enhances collaboration, drives innovation, and supports the organization’s overall goals.

What you’ll be doing

As part of your role, your responsibilities will include:

• Provide first-line Technical Support
  • Support of Hardware and Software Support
  • Support of Network related issues in office
• Respond to and resolve IT support tickets
  • Support Via Phone, Email and in-person
  • Escalate complex technical issues to appropriate teams
• Document issues, Solutions, and best Practices
  • Update IT Knowledge base
  • Ensure IT security compliance (ISO/SOX)
  • Follow the JML process for all users
• Manage IT asset inventory
  • Ensuring accurate tracking of all IT Equipment and accessories
  • Monitor stock levels and or IT supplies as needed
  • Receive, inspect and Log new IT equipment

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table *

The necessary skills that we require for this role include:

• Education: Diploma/Degree in IT , Computer science or related Fields, A+, N+ , AZ-900 or MS-900
• Experience: 3 – 5 Years in IT support role
• Technical Skills: Knowledge of Windows, MacOS, Microsoft Azure, Intune and common enterprise Applications, Basic Networking and troubleshooting skills, Experience with IT asset management tools and ticketing systems.
• Soft Skills: Strong Problem-Solving and analytical abilities, Excellent communication and customer service skills, Ability to multitask and prioritize in a fast-paced environment.

Desirable skills you’ve got up your sleeve *

It would be great if you also have some of the following skills:

• Experience with Reporting and Trend Analysis.
• Experience with Video Conferencing Units (e.g. Polycom, Logitech).
• ITIL certified.
• Experience with Intune.