Excellence | Integrity | Collegiate | Enthusiastic
Officer, People & Culture
The role
This role is primarily responsible for the provision of administration and support services
relating to all aspects of the people function across the trust group. A contributor in the
development of various systems in line with new initiatives and/or improvements along with a
proactive approach with continued enhancement of processes. Confidentiality must always be
maintained.
The Responsibilities
Employee Journey
• Prepare correspondence and documentation across the employee life cycle and respond
to and resolve day to day queries from employees
• Administration of the medical insurance scheme and the staff pension plan, liaising as
required with the brokers assigned
• Research and assist with the organisation of wellbeing events and initiatives in line with
the wellbeing strategy
• Active involvement throughout the full recruitment process, which will include advising
managers on recruitment matters and undertaking interviews, as required, along with
responsibility for the on-boarding and induction of new employees
• Process the monthly payroll along with the submission of the quarterly returns
General Housekeeping
• Collation of data required for the Polymetrix salary survey submission along with
analysis of the results
• Resolve staff matters, sometimes of a difficult and sensitive nature, along with advising
managers and Directors on the best course of action, together with an awareness of
when a matter should be escalated to a more senior team member
• Work with adherence to laws relating to employment, compliance and GDPR as well as
in-house policies and procedures
• Prepare reports and statistics, as well as providing 4 eyes checks on reports and
documents, as required
• Deliver ad-hoc projects as may be assigned
The Team
Reporting to the Assistant Manager, People & Culture.
Excellence | Integrity | Collegiate | Enthusiastic
You
• Very good technical knowledge and understanding to enable efficient delivery of a range
of activities within the People and Culture arena
• Will have attained Level 3 CIPD Certificate and may be working towards Level 5 CIPD
Diploma along with meeting your CPD requirements
• Solid understanding of local employment legislation and best practice along with an
awareness of legislation within Switzerland and Cayman
• Effective communication skills and the ability to converse with a range of people along
with the ability to produce documentation of a slight to moderately complex nature
• Ability to identify and resolve slight to moderately complex issues, with support and
direction
• Pro-active and self-sufficient to meet short-term deadlines and objectives, with support
and direction
• Ability to work to specified standards and service levels along with demonstrating a
wider thought process around tasks. Such as potential impact of actions and associated
risk
• Lead by example by evidencing a positive and committed approach
About Us
We are a director-led firm of individually expert, collectively exceptional people. With offices in
Guernsey, Switzerland, Dubai, and the Cayman Islands, we continually seek to evolve and
enhance our client service offering, positioning ourselves as one of the leading trust companies
providing tailored services to our clients. Excellence is at the core of everything that we do.
We recognise that our people are our most valuable assets, and we pride ourselves on fostering
an environment where everyone is seen, heard, and respected. We are committed to the
personal and professional development of our people, and we support and promote good
mental, physical, social, and financial well-being, with year-round initiatives and opportunities.
Equality, Diversity & Inclusion
We appreciate and respect diversity and actively seek opportunities to draw from a broad range
of views and experience. Equality, diversity, and inclusion are part of our culture and represent
an ongoing commitment to ensuring we deliver excellence for our people and that everyone
belongs. We are united by our core values of excellence, integrity, enthusiasm, and collegiality,
Excellence | Integrity | Collegiate | Enthusiastic
and our people are never just a number, we are a team - Saffery Trust is where Potential meets
Personal.