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Job Description
Job Title: Associate Director, Operations
Jurisdiction: Guernsey
Department: Private Wealth
Reports to: Managing Director
About Us
Suntera Global is a multi-jurisdictional provider of fund, corporate and private wealth services. We believe in empowering responsible ambition through the professional delivery of fund, company and trust administration as well as outsourced compliance, escrow, accounting, and tax services. We have over 400 specialists supporting a global client base from offices in the Bahamas, the Cayman Islands, Guernsey, Hong Kong, the Isle of Man, Jersey, Luxembourg, Malta, and the US. For more information visit suntera.com.
About the Role
Duties and Responsibilities:
- Develop, maintain and enhance local operational policies and procedures in conjunction with relevant stakeholders to ensure they meet requirements in relation to compliance with all applicable laws, Group policies etc.
- In collaboration with the other senior stakeholders , create and implement an effective and scalable operational excellence strategy, to improve efficiencies, client service quality and productivity across the Client Service Teams
- Identify and deliver training, in conjunction with Group Learning and Development and external parties, where relevant, in respect of key policies and procedures and areas of improvement identified through Compliance Monitoring Programme and Review Team action points
- Liaise with counterparts in other jurisdictions to share good practice and to move towards a more standardised operating model
- Responsibility for key banking relationships
- Provide adhoc project support as required
- Act as a role model to embed a culture of technical excellence
About You
Skills and Requirements:
- Strong level of technical knowledge, including a detailed knowledge of local regulatory requirements
- Commercially minded and has ability to challenge
- Strong communication skills (both written and oral) with all levels of staff
- Confident decision maker with the ability to influence and negotiate effectively
- Excellent interpersonal skills with the ability to develop strong relationships within the Company, Group and with third parties
- Good leadership skills and able to work well within a team
- Ability to set and meet objectives
- Proactive and able to use initiative
- Strong analytical and problem-solving skills
- High degree of flexibility and willingness to help others
This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.
Key People
The team members, line managers and hiring managers the candidate may interact with during the hiring process and on the job.
- All Guernsey Directors / Managers
- Marcus Prevel -Managing Director
- Jacques Loubser – Head of Compliance & MLRO, Guernsey
- Mark Reynolds – Chief Operating Officer
- Wendy Williams – Global Head of Enterprise Change Management
Consultant, Private Equity
A vacancy has arisen in our Private Equity (PE) Operations team. This is a team of who offer a first class service to a large PE client and work as a close team to ensure deliverables are met.
You will be working as a key member within the investor administration team whilst providing additional support to the wider team that administers a large secondary fund client with an active investment portfolio.
Key components of the role include liaising with internal teams and the Investment Advisor, completion of cash management tasks, completion of all aspects of investor administration and dealing with ad-hoc queries as they arise, all within scheduled timeframes and ensuring that all client KPIs are met. This will also include the expectation of achieving signatory status once the probationary period is complete.
The key responsibilities of the role include:
- Providing a premier client service by building strong relationships with the Investment Advisor and any other third parties
- Developing a thorough knowledge of your client and their bespoke requirements with regards to key processes
- Working closely with the client to resolve queries
- Undertaking a daily cash management process in line with a cash management policy and actioning ad-hoc cash management items as and when they arise;
- Processing and self-reviewing FXs, as needed
- Processing invoices on the client’s bespoke system
- Arranging for amendments to loan facilities, as required
- Completion of client monies and bank reconciliations on a monthly basis.
- Completion of the investor transfer process
- Processing investor contact and bank detail updates
- Monitoring of investor audit confirmations
- Monitoring mailboxes, completing tasks assigned by the team leader or other senior team members;
- Attending meetings with directors and writing minutes timely including self-review
- Assisting the client and lawyers with the formation and set-up of special purpose vehicles;
- Adhering to constitutional documentation for ongoing entity operations;
- Ensuring that you comply with all controls and procedures outlined in the procedures manual and general company policies
- To identify efficiencies and areas for improvement to reduce risk and become more efficient
- Working closely with legal/compliance to ensure all funds are in compliance with the relevant regulatory authorities;
Skills/ Qualifications:
The successful candidate will benefit from having:
- Previous experience as a Senior Fund Administrator with a signatory element
- Possess excellent organisation skills with the ability to handle multiple priorities
- Have customer service orientation with a concern for quality;
- Good analytical and problem solving skills
- Initiative to prepare procedures and checklists to assist others
- Ability to set priorities and manage deadlines
- Advanced Excel Skills and knowledge of Investran would be an advantage
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The Role The Associate Director of Finance is required to drive efficiency, monitor workflows throughout the finance section and support and advise all sections of the business on financial matters. The role will also include: team management, developing process and procedures, implementing improvements, tax compliance, advising the business on accounting best practice, statutory requirements and accounting deadlines for individual and corporate pension schemes. The role reports to the Finance Director.
Key Duties and Responsibilities The post holder is responsible for:
• To provide exemplary levels of professional accountancy skills to ensure the timely provision of high-quality accounting, reporting and administration which support both external clients and internal OTAP personnel.
• Lead the accounting function for a range of products including private client pension schemes, RATS, EBTs, Trusts and corporate pension schemes.
• Remain abreast of changes in tax and financial reporting legislation and statutory requirements.
• Prepare and review statutory financial accounts and statements to the highest standard, in line with established best practice and which conform to all legal and professional requirements and guidelines.
• Manage the process for the audit of the statutory annual accounts for client structures – liaising with auditors as required, to ensure that:
o all appropriate IFRS or GAAP requirements are fully satisfied; o all other auditing requirements are met; o the audit exercise is successfully completed within the period allowed by regulation.
• Assist and liaise with auditors for the preparation of annual statutory business accounts.
• Prepare ad hoc financial reports and statements as requested by Directors.
• Complete tax returns for structures for the UK and other jurisdictions within the regulatory deadlines, whilst maintaining high standards of both accuracy and presentation.
• Oversee the monthly unit and cash reconciliations.
• Review of monthly management accounts and prepare variance analysis to budget, providing a summary to the executive team on monthly basis.
• Contribute to the Finance report for quarterly board meetings.
• Guide, support and train a team of Finance Officers who cover financial administration from petty cash and bookkeeping to preparation of accounts.
• Conduct probation and performance management meetings in accordance with company procedure.
• Recruitment of Finance staff, monitor staff attendance, timekeeping and other areas of staff management and report to HR.
• Encourage and drive the personal development of yourself and the team.
• Provide technical assistance and guidance to colleagues.
Job Title
Associate Director of Finance
PEN
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• Act as a signatory for the business and apply a questioning mind to all aspects of this responsibility.
• Attend and contribute at Management Meetings.
• Build excellent working relationships with clients and business partners.
• Complete any other duties as and when required to drive business success.
• Adopt and reflect OTAPs values. Competencies The post holder should have;
• A professional accountancy qualification such as ACCA, CIMA or ACA (or equivalent).
• A working knowledge of FRS 102.
• A logical approach to assessing productivity and implementing solutions.
• Experience of or an understanding of, HMRC tax reporting and annual filing would be
beneficial.
• Excellent organisational skills; prioritising, achieving deadlines and driving business
efficiency.
• Financial modelling and reporting analysis.
• Experience in managing people.
• Strong interpersonal skills; with a drive to lead and motivate a successful team.
• A proven ability to communicate at all levels, both in writing and verbally.
• Able to form relationships and influence decisions at all levels of the business.
Strong commercial acumen and understanding of key business drivers and how to manage
against them.
Key Business Partners
• Directors
• External accountants/auditors/advisors
• Management
• Team members
Updated February 2024
RS September 2022 - 1 -
Date: September 2022
Company: Cannon Asset Management Limited
Role: Risk Reviewer
Reports to: Trust Manager
Type: Permanent
About Cannon Asset Management
Established in Guernsey in 1997, Cannon Asset Management is a financial and fiduciary services company that provides clients with bespoke, expert solutions and offshore investment alternatives. As a well- established service provider, we offer exposure to areas of wealth management ranging from the formation and administration of Trusts & Companies, Managed Services, Investments, Property Management and Fund Administration. We believe in building trustworthy, long-lasting, and multi- generational relationships with our clients – both individual and corporate.
The principal purpose of the position is undertaking the periodic review process of the trust department. Key Responsibilities
• Reviewing all client files and management information system to ensure they are being maintained
in accordance with agreed CAM standards;
• Risk rating clients and ensuring appropriate levels of screening are carried out to ensure adherence
to the legislation requirements and to identify risk factors;
• Monitoring client business, codes of practice and ensuring compliance with CAM policies and
procedures, Guernsey laws and regulations, and where required international regulations;
• Reviewing customers CDD to ensure it is complete, up to date and complies with local regulatory
requirements and relevant CAM policies and procedures;
• Ensuring any potential risks or breaches are identified and managed appropriately;
• Undertake risk focused thematic and deep dive compliance monitoring reviews across Fiduciary and POI business;
• Assist with other adhoc duties.
Skills, Competencies & Experience
• The successful candidate will have 2 years minimum experience with good knowledge of trust and
company law, fiduciary principles and regulatory requirements in appropriate jurisdictions;
• Will have and maintain an awareness of industry best practice and developments in other
jurisdictions;
• Ideally possess a relevant trust qualification or studying towards one;
RS September 2022 - 2 -
• Excellent organisational and administrative skills;
• Ability to work accurately and independently as well as within a team environment that may be
subject to time restrains;
• Self-motivated;
• Risk aware
• Analytical thinking
• Strong computer skills
• Good team player
Terms & Conditions:
Salary: £40,000
Hours: 09:00 to 17:00 with 1 hour for lunch
Holiday: 25 days per annum, increasing to 26 days after 3 years, 28 days after 5 years and 30 days
after 10 years service
Pension: 8.5%
Medical: AXA PPP
Other benefits: Annual Discretionary Bonus
Contact
Rachael Saul/Jude Harris at recruitment@stenhamci.com 01481 716387
Job Description
Job Title: Senior/Project Officer
Jurisdiction: Guernsey
Department: Trust Services
About Us
Suntera Global is a multi-jurisdictional provider of fund, corporate and private wealth services. We believe in empowering responsible ambition through the professional delivery of fund, company and trust administration as well as outsourced compliance, escrow, accounting, and tax services. We have over 400 specialists supporting a global client base from offices in the Bahamas, the Cayman Islands, Guernsey, Hong Kong, the Isle of Man, Jersey, Luxembourg, Malta, and the US. For more information visit suntera.com.
About the Role
Duties and Responsibilities:
To assist with the migration of Trust and Company bank accounts from one banking service provider to another including, but not limited to:
- Co-ordinate client communications regarding bank account migration and applicable fees and track responses
- Co-ordinate completion of bank account opening forms and provision of necessary supporting documentation as required.
- Issue instructions to close existing bank accounts and transfer funds to new bank accounts when opened.
- Track progress and provide reporting on the status of the bank account migration and manage any action required by the Administration Team.
- Assist with ad-hoc tasks related to the project as and when required.
About You
Skills and Requirements:
- Good knowledge and understanding of the GFSC AML/CFT Handbook and Guernsey Legislation.
- Good knowledge and understanding of Trust and Company administration.
- Organisational and prioritisation skills.
- Good level of analytical and problem solving abilities.
- Good interpersonal skills.
- Good degree of flexibility and willingness to help others.
- Friendly, professional and approachable manner.
- Work independently and within a team.
- Attention to detail is essential.
- Good working knowledge of IT software, particularly Microsoft.
Key People
The team members, line managers and hiring managers the candidate may interact with during the hiring process and on the job.
- Marcus Prevel – Acting Managing Director, Head of Private Wealth, Guernsey
- Sharon Cleal – Director, Head of Corporate, Guernsey
- Administration Team Managers / Administrators
- Compliance Team
Our client - an independent investment, advisory and administration firm - is looking for candidates with KYC remediation experience to carry out file reviews on a 6 month basis.
If you have funds experience and can start immediately then please get in touch with a copy of your current CV or give Damian a call on 01481 714634.
Administrative Manager - Jersey
The Jersey team consist of three teams of administrators and a team of accounting staff as well as support and secretarial staff. Each of the administration teams manage their own portfolios of clients and structures. The fee earners within the teams are responsible for the administration of the various cases with an on-going responsibility for their SPVs including incorporation, establishment of transaction and day-to-day administration. The Jersey team manages wide portfolio of Jersey, Irish, Cayman and Bahrain SPVs
Some of the things you will be doing:
- Collaborate with your team to manage a portfolio of clients. Manage the workload of team administrators to ensure work is fairly distributed.
- Assist the team with technical matters and share knowledge where possible.
- Ensure that all statutory returns are prepared and submitted as required.
- Manage team interaction, conducting meetings as appropriate. Take care of and establish good relationships both internally and externally with third parties.
- Manage key client and intermediary relationships. Communicate openly in a professional manner. Conduct client and intermediary visits as required.
- Consider at all times the “Money Laundering” and “Know Your Clients” policies and report any concerns to your leader / Compliance Team.
- Proactively keep up to date with current industry issues.
- Liaise with the Jersey Financial Services Commission from time to time as needed.
- Conduct meetings, produce minutes, resolutions and any other administration duties as requested.
- Pro-actively complete client take-on process and on-going reviews of clients.
- Ensure client records and systems are kept up to date for your portfolio of clients.
- Assist the Associate Director / Director in supervising staff within the team, including, mentoring, compliance with standard policies and procedures, recruitment, resourcing, training and development.
- Assist the client accounting team in the co-ordination of the accounts, corporation tax preparation and liaison with external auditors, where relevant.
- Provide new, innovative ideas on how to improve the efficiencies of daily tasks.
- Assist in the management of the financial affairs of the team, including budgeting, monitoring against performance, review of staff time charging, preparation of fee proposals for new and existing clients.
- Contribute to the department's strategy for growth and participate actively in team and management strategy sessions.
What technical skills, experience, and qualifications do you need:
- Law Degree / ICSA / STEP / ACCA qualified
- Comprehensive administrative experience (8+ years)
- Broad understanding of the wide range of corporate services offered by Intertrust globally
- Specific, comprehensive experience from a fiduciary environment
- Have expert knowledge of local legislation / Corporate Governance
- Strong people management skills and the ability to inspire and develop junior staff members
- Ability to manage a team
- Effective communication and interpersonal skills
- Ability to formulate, consider and select the most appropriate solutions
- Ability to work effectively in a team environment
Temporary Recruiter, People & Culture
Oak Group offers innovative private client, corporate and fund administration services tailored to our clients' needs. The Group is headquartered in Guernsey and has offices in Jersey, Mauritius, and the Isle of Man. We prioritise continuous growth and development of our people, recognising that their success is the foundation of excellent client service and business growth.
The purpose of the role is to oversee and maintain job adverts on Oak's website whilst also reviewing CV’s, screening applicants and managing correspondence with candidates. You will also work closely with the Oak Marketing Team to ensure vacancies are advertised via social media as well as conducting interviews.
This role is to start as soon as possible, for an initial 6 months. The ideal candidate will have previous experience in a recruitment position (in-house or agency) and will have a good understanding of local employment laws.
To apply please click on the ‘apply for this job’ button, or to find out more about this exciting opportunity please email people@oak.group
Why HFL?
HFL is a young but highly experienced office, we are an inclusive and diverse Guernsey-based, family-owned independent Fiduciary and Fund administration business specialising in the Venture Capital and Private Client world.
Some of the benefits we offer include:
• Non-contributory pension • Medical insurance for you (Spouse and
Dependants) • Permanent health insurance (PHI) • Performance based bonuses twice a
year • Death in service • Office closure between Christmas and
New Year (deducted from annual leave) • Sports and social events • Team building events • Wellbeing initiatives (such as a 9-day
fortnight and yoga lunches)
• Flexible working (including working from home)
• Recognition awards • Convenient out of town location • Parking • Paid qualifications and continuing
professional development • Dress for your day • Superb career development
opportunities that come with working for a smaller, independent firm.
Job Specification
Job Title: Senior Business Support Analyst Reports to: Business Support Manager
About the Business Support Team team:
We provide administrative support to the business in relation to compliance, onboarding and monitoring to both licensed investment business and fiduciary business, to include the following:
About this role:
Key Responsibilities:
• Assist with Onboarding/take on of new clients and entities in both the fund and fiduciary/trust areas of the business – undertaking collation and review of CDD, identifying where further information is required and ensuring clear and timely communication with the relevant areas of the business.
• Act as a liaison between the Business support and Compliance teams.
• Monitor outstanding CDD deficiency tasks in Acumen from Take on and RRA reviews providing regular
MI updates to the Business Support Manager/Assistant Manager.
• Compliance advice and support – assist with queries from the business regarding AML/CFT obligations of the business and its clients.
• Policies and procedures and Controls (PCC’s) – assist in establishing and maintaining policies,
procedures and controls. Support the implementation of these policies and procedures.
• Implement efficiencies – challenge the processes and suggest changes, work flows to enhance the business’ service delivery/risk management.
• Compliance Culture and training – promote a positive compliance culture through relevant training and
educational activities, including attending relevant seminars and conferences and keeping up to date with changes to legislation.
• Register and record keeping – managing client data on various systems and maintaining accurate and timely records.
• Assist with, and on occasion, take the lead on, various project work as required.
• Act as a mentor to junior staff under the supervision of a manager.
Personal attributes:
• Excellent communication and interpersonal skills with the ability to work within a team. • Strong IT capabilities, especially to adapt to new systems quickly. • Self-motivated, organised and able to work to deadlines. • Good problem-solving skills and a pragmatic approach to solving problems. • High levels of accuracy.
Qualifications and expertise:
• 2-3 years relevant experience in private equity/venture capital and or fund/investments/Fiduciary business.
• Good knowledge of compliance and regulatoru and AML/CFT environments.
- We provide administrative support to the business in relation to compliance, onboarding and monitoring to both licensed investment business and fiduciary business, to include the following: