SENIOR ADMINISTRATOR, CORPORATE AND FUND SERVICES – JERSEY

To undertake the day-to-day administration of a portfolio of corporate and fund structures with a focus on real estate, venture capital and private equity asset classes, undertaking a primary client relationship role with several complex/significant clients structured as Jersey Private Funds, Joint Ventures, Club Deals and other corporate and fund structures, ensuring that an efficient and high-quality service is always delivered to our clients.

From time to time to undertake specific additional tasks as advised. Work with the rest of Corporate Services team to improve profitability, limit both Praxis’ and client’s exposure to risk and provide a quality service to clients.

Job Accountabilities

Client Relationship Management

• Day-to-day administration of a portfolio of complex client cases.
• Have a broad understanding of the principles and practices of companies, partnerships, the Jersey Private Fund regime and other related corporate and fund structures, with exposure to UK entities.
• Ensure mutual understanding of client and Praxis’ expectations and commitments at outset and throughout the relationship.
• Develop long term, profitable business relationships with clients maintaining regular contact and ensuring client confidentiality is respected.
• Liaison with third party lenders, law firms, asset managers and other third parties regarding client affairs as necessary.
• Critically review a set of company or partnership accounts or other financial reports (including management accounts).
• Have a broad understanding of tax issues and jurisdictions as they relate to client circumstances.
• Anticipate technical problems when dealing with client issues, think laterally and creatively to find solutions and, where necessary, seek expert advice.
• Where appropriate, identify and communicate improvements that enhance service to clients and/or profitability to Praxis.
• Develop a rapport with professional intermediaries and service providers in relation to the conduct of client business.

Business Development

• Meet with existing intermediaries.
• Develop the existing client base by understanding client needs through effective listening and questioning.
• Demonstrate to clients the ability, supported by Praxis’ skill base and other specialists, to provide advice on all aspects of wealth management.
• Assist in developing new business opportunities by developing good working relations with professional intermediaries.
• Keep up to date with changes in the market that have the potential to impact on offshore structures.
• Keep abreast of product and service developments that may enhance and add value to existing and potential client relationships.
• Have a general awareness of financial and economic developments globally.

Risk Management

• Understand and apply local legislation relating to drug trafficking, money laundering, terrorist financing and in any other legislation that impacts on the conduct of fiduciary business within the jurisdiction.
• Report complaints, operational risks, suspicions etc in accordance with local procedures.
• Ensure that risk issues are reported to the Directors and Compliance as appropriate.
• Understand, apply and adhere to Praxis’ risk management policies and procedures and, where appropriate, be proactive in identifying and proposing improvements.
• Assess and manage risk situations to avert potential risk issues for both clients and Praxis and to ensure that the assets of both are protected.
• Ensure that client complaints are dealt with in a timely manner and at the right level.

Corporate Governance

• Actively champion the Company’s values by promoting a culture of professionalism, teamwork and leadership.
• Understand of the Company’s vision and the strategy of the Group.
• Understand how the role of each individual contributes to Praxis’ vision.
• Understand and acknowledge the need for change.

Financial Management

• Achieve pre-determined utilisation targets (set as part of the annual budget process and shared with the individual via the appraisal/objective setting process).
• Balance the client’s needs with the Group’s commercial expectations both in developing strategies for clients and in the day-to-day management of their affairs.
• Work to achieve the Group’s financial benchmarks.
• Regularly review work in progress, deficits, aged debtors and bad debt write offs on client portfolio.

Teamwork

• Contribute effectively in meetings.
• Pro-actively offer support or guidance to colleagues across the business.
• Explain technical issues in a way non-technical people can understand.
• Contribute to positive morale and team spirit within Praxis.
• Inspire others through own actions and behaviours.

Personal Development

• Attend seminars and workshops, read industry publications and advisory briefs and follow developments in relevant industries to enhance professional and technical knowledge.
• Shape own development by identifying areas to improve own knowledge and skills and actively seek assistance.
• Develop techniques for coping with time/deadline pressures.
• Maintain evidence of continuing professional development with at least 25 hours CPD activity per annum. No more than five hours of recorded CPD should be accounted for by time spent reading professional and industry publications.

Skills and Knowledge

• Key areas are as follows (note that the Senior Administrator is expected to demonstrate these skills or, in the minority, show potential to acquire them):
• Good knowledge of offshore fiduciary services.
• A proven track record in handling complex offshore fiduciary issues.
• A proven track record in client relationship management.
• Good interpersonal skills for dealing with intermediaries and clients.
• Excellent time management and organisation.
• Sound judgement.
• Excellent communication skills.
• Knowledge of compliance issues and the regulatory framework within which Praxis operates.
• The holder of this position should be educated to A level with a minimum of 4+ years’ experience in fiduciary services and qualify as a C category person under the JFSC guidelines.