Client Take-on Senior Administrator - Jersey
We are looking for an experienced senior administrator to assist with all aspects of the client due diligence process within the Client Take-on team. The senior administrator is responsible for managing and overseeing the end-to-end client onboarding process, ensuring compliance with regulatory requirements and internal policies. They will also contribute to process improvement initiatives, mentor junior team members, and deliver a high standard of client service.
More about the role
- Prepare client/matter files and open the new matter through the on-boarding software (Intapp)
- Check relevant databases to ascertain whether a potential client is an existing client or whether there are any identified screening risks present
- Undertake media searches, appropriate checks, and prepare internal and external documentation as applicable including the preparation of high risk/Pep applications where applicable
- Liaise with clients / internal stakeholders as appropriate
- Prioritise and track the receipt of CDD documentation, matter opening and obtain progress updates from the client or fee earner on a regular basis
- In consultation with the relevant fee earner agree approach to obtaining additional information as necessary
- Support junior members of staff in formulating CDD requests and understanding complex structures
- Liaise with members of the Compliance team as required for guidance and advice.
- Escalate any issues/risks arising promptly to the fee earner, group partner or Compliance team where appropriate
- Ensure an awareness and understanding of Regulatory requirements in the relevant jurisdictions in which we operate, particularly Jersey, Guernsey, BVI & Cayman
More about you
Qualifications
- Educated to A-level or equivalent standard
- Ideally have completed or be looking to undertake a relevant ICA qualification
Knowledge/skills/experience
- Previous experience within a CDD/Client Take-on role is essential, prefereably within a legal/financial services environment
- A good understanding of company, trust, and fund structures is desirable
- Ideally have previous exposure to a compliance or legal environment
- Good technical knowledge with a willingness to develop an understanding of AML legislation
- Competent IT user and good working knoweledge of MS365
Competencies
We would like you to have:
- Good interpersonal skills are required to develop close working relationships with colleagues and clients
- Strong prioritisation skills, time management, and the ability to work under pressure
- Flexibility, energy, and enthusiasm
- A solution driven attitude to problems
- Good organisational skills and the ability to work methodically and accurately
- A team player approach oriented
In this role you will be expected to:
- Behave in a manner in keeping with our core culture and values
- Adhere to all policies, procedures and regulations including those around anti-money laundering and terrorist financing
- Commit to fulfilling any personal CPD requirements and continually developing your skills and knowledge
The successful candidate will have the opportunity for hybrid working, in line with our flexible working policy. This is usually after completion of probation and for two days per week.