Senior Fund Administrator - Guernsey

Welcome to HIGHVERN. We are an award-winning provider of private wealth, fund and corporate administration services.

Position

Key Accountabilities:

• Administer a wide range of private capital structures (funds and corporates) and associated structures.

• Assisting with establishing new structures and transitioning switch business in accordance with our streamlined approach.

• Provision of exceptional service levels and client experience for clients and related parties throughout the whole life-cycle.

• Assist with the maintenance and development of client and advisor relationships, demonstrating responsiveness, in depth knowledge of clients’ structures and market awareness.

• Act as a mentor to more junior staff under the supervision of senior staff role as part of both yours and their succession planning.

• Co-ordinate all company secretarial matters, including attendance and preparation of minutes for board meetings and shareholder meetings.

• Process and co-ordinate routine and complex fund operations, such as investor calls and distributions.

• Accurate execution and recording of all related activities.

• Refer as appropriate to Assistant Manager / Manager with suggested solutions wherever possible, demonstrating a desire to learn and develop.

• Adherence to all company workflows, policies and procedures, providing challenge to these as appropriate to ensure efficiency of the business unit.

• Act as an authorised ‘C’ signatory in accordance with policies and procedures

Requirements

• Positive, personable, self-motivated and a willingness to learn.

• Understanding of the requirements of quality client service.

• Demonstrable experience of working in a fund environment at a similar level.

• Ability to demonstrate a culture of excellence and continuous improvement.

• Deadline oriented; ability to work collaboratively and flexibly.

• Excellent interpersonal and communication skills, together with attention to detail, are required to develop close working relationships with colleagues, clients and business contacts.

• Sound technical financial services knowledge including up to date knowledge of regulatory and legal requirements.

• Knowledge of AML/KYC legislation and requirements.

Other information

Preferred minimum qualifications:

• Studying towards being a professionally qualified chartered secretary/ICSA, chartered accountant or lawyer.

Fund Administrator - Guernsey

Key Accountabilities:

• Assisting with the administration of a range of private capital structures (funds and corporates) and associated structures.

• Assisting with establishing new structures and transitioning switch business in accordance with our streamlined approach.

• Provision of exceptional service levels and client experience for clients and related parties throughout the whole life cycle.

• Assist with the maintenance and development of client and advisor relationships, demonstrating responsiveness, and develop an in-depth knowledge of clients’ structures and market awareness.

• Assist with all aspects of company secretarial matters, including preparation of agendas, collation and distribution of board packs, and minutes for board meetings.

• Assist with updating and maintaining static data.

• Ensure up to date and accurate bookkeeping of all fund and corporate structures.

• Preparation of bank reconciliations for a portfolio of clients, including analysis of cash payments and receipts.

• With supervision of a senior member of the team, an initial set-up of entity, investor and other data cards as required in the accounting system.

• Assist in processing routine fund operations such as investor calls and distributions.

• Prepare payment instructions for fund related expenses.

• Accurate execution and recording of all related activities such as maintenance of investor records.

• Refer as appropriate to line manager with suggested solutions wherever possible, demonstrating a desire to learn and develop.

• Adherence to all company workflows, policies and procedures and ensuring checklists are completed within a timely manner.

Requirements

• Positive, personable, self-motivated and a willingness to learn.

• Demonstrable experience of working in a funds or similar environment at a similar level.

• Ability to demonstrate a culture of excellence and continuous improvement.

• Deadline oriented; ability to work collaboratively and flexibly.

• Excellent interpersonal and communication skills, together with attention to detail, are required to develop close working relationships with colleagues, clients and business contacts.

• Ability to deal with tasks independently.

• Basic knowledge of AML/KYC legislation and requirements.

Other information

Preferred minimum qualifications:

• Studying towards being a professionally qualified chartered secretary/ICSA, chartered accountant.

Employee Signature:_____________________________________      Date:_____________________

Employee Name: ________________________________________

Manager, Fund Administration - Jersey

In this role, you will be responsible for maintaining a high-performing team for a portfolio of client relationships. You will provide management and technical support to the team, ensuring adherence to Highvern Group policies, as well as legal and regulatory requirements at all times. You will collaborate with directors to develop and implement business strategies that support growth, efficiencies, and high-quality client service delivery.

REPORTS TO:

Associate Director/Director, Fund administration

KEY ACCOUNTABILITIES:

• Responsible for the administration needs of a complex range of private capital structures (funds and corporates) and associated structures and ensuring provision of exceptional service levels and client experience for clients and related parties throughout the whole life-cycle.

• Ensuring the accuracy and up to date status of client data held with Highvern underpinning our records, decision making and communications.

• Proactively manage KPI management across all allocated client relationships to the expected standard, ensuring subsequent activities are dealt with efficiently and accurately. Effectively manage the operation of the team to ensure a positive and expeditious approach to all client work, provide technical guidance and take responsibility for the quality of the team’s output.

• Review, recommend and implement agreed changes to business processes; participate in and contribute to management meetings; and take an active role in projects within the fund administration department to enhance client delivery and increased efficiency of business.

• Take an active role in recruitment, manage appraisals for team members providing regular feedback to team members and manage absence.

• Maintain and develop client and advisor relationships, demonstrating responsiveness and knowledge of clients’ structures.

• Build a strong reputation through positive relations with external stakeholders.

• Successfully establishing new structures and transitioning switch business ensuring a smooth and streamlined approach.

• Seek and secure follow on revenue opportunities in conjunction with the senior team.

• Proactive raising of your and Highvern’s profile in industry, through social media, event attendance/participation, etc.

OTHER REQUIREMENTS:

• Act as an authorised signatory in accordance with policies and procedures.

• Manage the flow of tasks and new business to team members with the appropriate skills and experience.

• Adherence to, and ensuring team’s adherence to, all company workflows, policies and procedures, providing challenge to these as appropriate to ensure efficiency of the business unit.

• Manage the billing and settlement of debt within the team effectively.

• Work closely with the accounting team to ensure all client accounting matters are met satisfactorily.

• Provide proactive query management and resolution for items raised by colleagues, clients, advisors and NEDs.

• Work with other team managers and the senior team to achieve all service delivery objectives.

SKILLS, KNOWLEDGE & EXPERIENCE REQUIRED:

• Minimum 6 years’ funds experience and must have demonstrable experience of working in a funds environment, ideally at manager level.

• Proven supervisory experience.

• Fund company secretarial background, at manager level or higher preferable.

• Proven technical expertise in the administration of private capital strategies, such as private equity and venture capital.

• Track record demonstrating ability to progress range of issues and projects simultaneously including team management, client management, compliance and related matters.

• Ability to effectively manage and motivate staff; alignment to a culture of excellence and continuous improvement through coaching, motivation and leadership.

• Deadline oriented; proven ability to work collaboratively, flexibly and under pressure.

• Excellent interpersonal and communication skills, together with attention to detail, are required to develop close working relationships with colleagues, clients and business contacts.

• Solid understanding and knowledge of relevant regulatory and legal requirements

• Ability to work using own initiative and make decisions within corporate policies.

• Management experience of recruiting, retaining and motivating team members

• Ability to communicate articulate wide technical knowledge in an understandable manner to both staff and clients on a range of issues.

PREFERRED MINIMUM QUALIFICATIONS:

• Meets JFSC Table 4 qualification requirements.

Senior Fund Administrator – Jersey

The primary purpose of this role is to assist the Manager and Directors with the administration of a portfolio of clients and onboarding of new and switch clients.

KEY ACCOUNTABILITIES:

• Administer a complex range of private capital structures (funds and corporates) and associated structures.

• Assisting with establishing new structures and transitioning switch business in accordance with our streamlined approach.

• Provision of exceptional service levels and client experience for clients and related parties throughout the whole life-cycle.

• Assist with the maintenance and development of client and advisor relationships, demonstrating responsiveness, in depth knowledge of clients’ structures and market awareness.

• Act as a mentor to more junior staff under the supervision of senior staff.

• Co-ordinate all company secretarial matters, including attendance and preparation of minutes for board meetings and shareholder meetings.

• Process and co-ordinate routine and complex fund operations, such as investor calls and distributions.

• Accurate execution and recording of all related activities.

• Refer as appropriate to line manager with suggested solutions wherever possible, demonstrating a desire to learn and develop.

• Adherence to all company workflows, policies and procedures, providing challenge to these as appropriate to ensure efficiency of the business unit.

OTHER REQUIREMENTS:

• Positive, personable, self-motivated and a willingness to learn.

• Understanding of the requirements of quality client service.

• Demonstrable experience of working in a funds environment at a similar level.

• Ability to demonstrate a culture of excellence and continuous improvement.

• Deadline oriented; ability to work collaboratively and flexibly.

• Excellent interpersonal and communication skills, together with attention to detail, are required to develop close working relationships with colleagues, clients and business contacts.

• Sound technical financial services knowledge including up to date knowledge of regulatory and legal requirements.

• Ability to deal with tasks independently.

PREFERRED MINIMUM QUALIFICATIONS:

• ICSA / ACCA / ACA qualified or studying towards

Trainee Fund Admin - Guernsey

 We are Guernsey’s venture capital specialists and our Fund Administration team work closely with our clients to provide a best-in-class service in the highly competitive, fast paced venture capital environment. We pride ourselves on our flexibility and innovation and adapt to handle all aspects of fund administration. Due to the nature of venture capital, we are exposed to a wide variety of unique and exciting opportunities meaning that no two days are the same.

About this role:
As part of our trainee programme, a Trainee Fund Administrator will study towards a professional qualification and assist with the day-to-day administration of our fund clients under the direction of a manager.

Key Responsibilities:

• Assist with all aspects of the administration of our fund clients (including VC funds, management companies and associated fund vehicles).
• Assist with the processing fund operations including, inputting payments, preparing receipt packs and processing investor changes.
• Assist with the maintenance of investor and fund records in the relevant systems.
• Assist with company secretarial matters including preparation of minutes, board packs and reports.
• Assist with other ad-hoc client requests or other duties as required by the team, including project work.

Personal attributes:

• Strong organisation and communication skills are key.
• Good computer literacy and problem-solving skills are essential.
• A desire to learn and commitment to studies is required and will be supported as part of the trainee programme.

Qualifications and expertise:

• Some office-based experience would be beneficial but is not essential for this entry level position.
• English and maths GSCEs (or equivalent) are essential.
• A-levels preferred