1

Role: Executive Support Administrator

Location: Guernsey

Line of Service: Business Enablement

Grade: Associate

Contracted Hours per Week: 37.5

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

PwC offers an exciting opportunity to be part of a growing team of Executive Support Assistants

within the Operations team who are passionate about supporting business priorities for Partners

and Directors across the Channel Islands (BCI).

This is a fantastic opportunity for the right individual to;

• Be an integral part of the wider Executive Support team, supporting PwC stakeholders

across the BCI

• Develop their personal skills as well as technical to enhance their career

• Expand their networks across PwC

• Significantly broaden their understanding of the firm

The role will suit an individual looking to start their career in PwC, who is prepared to provide

support to the Executive Support team and wider BCI stakeholders. You will work as part of a

multidisciplinary team, with the passion and ability to upskill yourself.

The role requires a high level of self-management and personal responsibility coupled with the

ability to prioritise, organise and manage tasks and workload. You will have a customer service

mindset, good technical skills and the ability to keep up to date with current and emerging

technology.

Responsibilities:

Core responsibilities - expected responsibilities to fulfil:

• Stakeholder Diary / Meeting Support - provide transactional support to organise client

or internal meetings and manage existing calendar invites.

2

• Travel management - research and booking of travel requests, including itinerary

preparation for complex travel (e.g., visas, accommodation, flights, taxis etc).

• Stakeholder meeting management, including preparation (e.g., briefing notes, slides,

bios of meeting attendees) and attendance of meetings (e.g., producing minutes,

transcribing recorded meetings and creating follow-up actions), when required.

• Documents - preparation and formatting of documents (both internal/external), which

comply with the PwC brand and adhere to guidelines (working closely with the

Marketing team/relevant stakeholders when required).

• Support with maintaining the firm's Client Records Management system (Salesforce), as

required.

• Maintain and manage the room booking system, resolving booking conflicts

• Ability to draft and monitor stakeholder mailboxes, including engaging with

stakeholders on matters which may require additional decision-making

• Timesheets - Ensuring that you and your assigned Engagement Leaders are completing

timesheets on time, accurately and adhering to the Firm's policies and procedures.

• Compliance - Ensuring that you and your assigned Engagement Leaders are completing

any Compliance training: establishing adequate time is assigned to an Engagement

Leaders diary to complete this, whilst adhering to the Firm’s policies and procedures.

Collective responsibilities - shared responsibilities with wider Executive Support team:

• Event coordination - providing support to stakeholders on the logistics of both

internal/external meetings, training and events

• Any other ad hoc administration duties as requested

• Supporting the wider Team during planned and unplanned absences to ensure a

seamless support to stakeholders

• Assist with general office queries when required, e.g., photocopying, binding, scanning

and laminating

• Stakeholder Meetings - including minute/note taking, transcribing and circulating

recorded notes and follow up on action points, when required.

Ad-hoc responsibilities - additional responsibilities which can be taken on once fulfilling

all core and collective responsibilities:

• Support stakeholders with managing their social media accounts, identifying relevant

content on social media platforms via SMARP and linking in with marketing teams to

create market campaigns.

• Timesheets - When required, supporting stakeholders with the completion of timesheets

on time, accurately and adhering to the Firm's policies and procedures.

• Expenses - When required, support stakeholders with the timely preparation of expenses

and invoice claims, ensuring compliance to relevant expense policy.

• Build a diverse network of relationships. Engage and support with Firmwide initiatives

such as participation in CSR, Sports and Social, Health & Wellbeing, and other events.

3

• Provide support to Senior Managers / Managers when required

• When required, provide additional support to relevant stakeholders during the busy

periods.

• When required, provide ad-hoc Workplace Operations Cover for the team.

Direct Reports:

This role reports to:

• Executive support Team Leader

There are no direct reports into this role.

Qualifications & Certifications:

• Must hold a Permanent Resident or Family Member Resident Permit, we are unable to

provide a work permit for this role.

• Experience with desktop applications (in particular Microsoft Suite (Mail, Sheets, Docs

and Slides)) is desirable. Willingness to learn is essential.

Skills & Experience Required:

Essential skills:

• Accuracy and attention to detail.

• An enthusiastic and positive attitude with the eagerness to learn and drive own continual

self-development.

• A proactive, helpful and flexible person. Confidently manage and prioritise workloads to

meet deadlines, whilst maintaining an exceptional quality of work.

• Strong Interpersonal skills with the ability to build and maintain trusted relationships

with stakeholders.

• Act as a strong team player: collaborate and support colleagues who delegate work to

you, ensuring a seamless service is provided to business stakeholders. Proactively share

knowledge with colleagues.

• Ensure high levels of customer services at all times, and be an advocate for the Executive

Support team.

• Professional behaviours - High levels of discretion and understanding of confidentiality.

Desirable skills:

• Show a curious mindset to existing and emerging technologies to support new ways of

working and the ability to embrace and adapt to new technology in a fast-moving tech

environment.

• Strong communication skills and time management.

• Experience with minute/note taking is desirable.

Travel Requirements:

4

You will be required to travel to Jersey or the UK from time to time.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

1

Role: Workplace Operations Administrator

Location: Guernsey/Jersey

Line of Service: Business Enablement

Grade: Senior Associate/Associate (depending on experience)

Contracted Hours per Week: 37.5

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

This is an exciting opportunity to join the Workplace Operations Team within the Operations

Pillar, who are tasked with overseeing workplace management across the Channel Islands (BCI).

Your role as a Workplace Operations Administrator directly contributes to the client and visitor

experience of our building environment, the factors that influence it and a range of physical,

technological and business solutions that are shaped by the Firm’s culture and values:

supporting our local on-site operational support teams to provide a safe and functional

workplace.

The successful candidate will also provide administrative support to our firm’s internal

stakeholders and business processes ensuring tasks are carried out in a timely, accurate and

efficient manner.

To be successful you will have the ability to liaise, influence and challenge effectively when

building strong networks and relationships at all levels, both internally and externally.

A degree of flexibility may be required to sometimes provide out of hours support.

Responsibilities:

Responsibilities include:

Core responsibilities:

• Welcoming Experience - To be the face of our people and clients from the moment

they enter our building. Provide a courteous and prompt welcome on arrival for all

visitors for meetings, events, etc. Communicate visitor arrivals to the relevant people

promptly so that they are either met or escorted to the relevant meeting room/area in

2

a timely manner. Handle visitor queries, including access to wireless network (when

required).

• Suppliers - Maintain and interact with suppliers, ensuring that 3rd party supply

records are kept updated.

• Health & Safety - Be aware of relevant Health & Safety legislation, acting upon any

issues which may be brought to your attention.

• Visitor & PwC Staff Experience - Ensure that all visitors & PwC staff are dealt with

efficiently so that an exceptional high standard of service is provided at all times,

personally taking responsibility for their requests to ensure excellent customer

service, including troubleshooting client, staff and visitor problems using research

and problem solving skills.

• Conference/Meeting room Facilities - To carry out room status checks as required to

ensure technology, including AV/IT facilities are working and can be used by

clients/PwC staff. Escalate any issues with equipment/rooms to relevant

departments. Liaise with the Executive Support team in ensuring all meeting rooms

are set up appropriately before meetings, and support in preparing refreshments for

client/internal meetings (when required).

• Conference/Meeting Room Utilisation - To be proactive and effective in the

coordination and monitoring of meeting room bookings to ensure maximum

utilisation of meeting rooms, resolving booking conflicts and support organisation of

video/audio conference calls, whilst taking into consideration the

practicalities/demands of other departments and clients.

• Office Supplies - Check and maintain appropriate levels of office supplies, including

stationery.

• Kitchen Supplies - Monitor and maintain appropriate levels of kitchen supplies (e.g.,

tea, coffee, fruit, milk, crockery for meeting rooms etc).

• Coordinating Post & Deliveries - Send/receive and distribute mail/deliveries in a

timely manner, sort incoming mail, scan to recipient, and archive original

documents. Facilitate all off-site archiving.

• Assist finance by maintaining taxi and courier spreadsheet, reconciliation of invoices

and record of deliveries.

• Timesheets - Ensuring that you are completing timesheets on time, accurately and

adhering to the Firm's policies and procedures.

• Responding to work requests - providing administrative support to all members of

staff from across the firm on a transactional basis. Provide support for

unplanned/emergency absences in the team, to ensure seamless support to all

stakeholders and act as a point of contact.

Collective responsibilities - shared responsibilities with wider Workplace

Operations team:

• Office appearance - Liaise and coordinate with other Workplace Operations team

members, cleaners, and other operational departments to ensure that all the office

3

spaces, including meeting rooms, reception areas etc are always tidy and presentable,

taking corrective action where necessary.

• Locker/Draw Register - Maintain and ensure lockers/draws are organised and dealing

with any issues reported by PwC Staff.

• Office maintenance & reporting - When required, assist with minimal office maintenance

duties, including lighting, kitchen and desk maintenance. When notified of maintenance

issues, ensure they are dealt with in a timely manner. When a 3rd party contractor is

required, ensure the relevant contractor is contacted promptly, whilst actively managing

and chasing them for addressing said issue in a timely manner.

• Assist with general office queries when required, e.g., printing, photocopying, binding,

scanning and laminating. When required, assist the IT team in monitoring the

photocopiers/printer operations.

• Security - To be aware of security issues when carrying out duties and follow instructions

with particular reference to visitors and clients. Ensure that you are Security conscious.

Be aware of Penetration Tests, Tailgating and ensure that all visitors have a host and

clearly display their visitor badge at all times.

• Connecting - Acting as a conduit to help others resolve their problems, and get answers

to their questions, and maintaining links to support the Workplace Operations function.

Ad-hoc responsibilities - additional responsibilities which can be taken on once

fulfilling all core and collective responsibilities

• Event Support - Providing support and assisting with event management, when

required.

• Team support - Support the Executive Support team with any ad hoc duties, when

required.

• Build a diverse network of relationships. Engage and support with Firmwide initiatives

such as participation in CSR, Sports and Social, Health & Wellbeing, and other events.

• When required, provide ad-hoc support on projects relevant to the Workplace

Operations team. Be open minded and curious to the various requirements of the role.

• Miscellaneous Support - Take ownership of all enquiries and problems, resolving or

escalating issues as appropriate. Support other stakeholders outside of their collective

group, when required.

• When required, to be flexible and available to work additional hours outside standard

business hours to cover e.g., maintenance calls, including evenings and weekends.

Direct Reports:

This role reports to:

 Workplace Operations Manager

There are no direct reports into this role.

Qualifications & Certifications:

4

 Must hold Entitled/Entitled to Work status (Jersey) or a Permanent Resident

Certificate/Family Member Resident Permit (Guernsey). We are unable to provide a

licence or work permit for this role.

 Experience with desktop applications (in particular Microsoft Suite (Mail, Sheets, Docs

and Slides)) is desirable. Willingness to learn is essential.

Skills & Experience Required:

Essential skills:

• Strong Interpersonal skills with the ability to build and maintain trusted relationships at

all levels. Able to collaborate, build a rapport with a wide variety of colleagues/clients/

suppliers (internally and externally) and work well as part of a team.

• Act as a strong team player: collaborate and support colleagues who delegate work to

you, ensuring a seamless service is provided to business stakeholders. Proactively share

knowledge with colleagues, as well as promote team wellbeing and the sense of one team

within the PwC Operations team.

• An enthusiastic and positive attitude with the eagerness to learn and drive own continual

self-development.

• Excellent communication and organisational skills.

• A proactive, adaptable, helpful and flexible person. Confidently manage and prioritise

workloads to meet deadlines, whilst maintaining an exceptional quality of work. Ability

to multitask, work well under pressure whilst maintaining attention to detail.

Desirable skills:

• Working knowledge of relevant Health & Safety legislation.

• Prior experience working in a customer service environment is desirable.

• Professional behaviours - High levels of discretion and understanding of confidentiality.

• Ability to apply basic IT skills, knowledge of workstation setups (monitors, cables),

mobile phone setups, and printers.

• Show a curious mindset to existing and emerging technologies to support new ways of

working and the ability to embrace and adapt to new technology in a fast-moving tech

environment.

Travel Requirements:

You will be required to travel to the other Islands (Guernsey or Jersey) from time to time.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

5

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

1

Role: Executive Support Assistant

Location: Jersey

Line of Service: Business Enablement

Grade: Senior Associate

Contracted Hours per Week: 37.5/hours for role

PwC Channel Islands Overview

PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other

assurance services to a large portfolio of international and local clients. The Channel Islands

firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an

international network of 151 PwC firms employing over 364,000 staff.

Job Summary:

PwC offers an exciting opportunity to be part of a growing team of Executive Support Assistants

within the Operations team who are passionate about supporting business priorities for Partners

and Directors across the Channel Islands (BCI).

This is a fantastic opportunity for the right individual to;

• Be an integral part of the wider Executive Support team, supporting PwC stakeholders

across the BCI

• Develop their personal skills as well as technical to enhance their career

• Expand their networks across PwC

• Significantly broaden their understanding of the firm

The role will suit an individual looking to start their career in PwC, who is prepared to provide

support to the Executive Support team and wider BCI stakeholders. You will work as part of a

multidisciplinary team, with the passion and ability to upskill yourself.

The role requires a high level of self management and personal responsibility coupled with the

ability to prioritise, organise and manage tasks and workload. You will have a customer service

mindset, good technical skills and the ability to keep up to date with current and emerging

technology.

2

Responsibilities:

Responsibilities include:

• Core Responsibilities:

o Management of stakeholder diaries, ensuring they have all necessary documents

for meetings and are well prepared.

o Proactive research, organisation and delegation of travel logistics (including

visas, accommodation, flights, taxis etc).

o Stakeholder meeting management, including preparation (e.g., briefing notes,

slides, bios of meeting attendees) and attendance of meetings (e.g., producing

minutes, transcribing recorded meetings and creating follow-up actions), when

required.

o Project coordination - carry out specific projects and research when required,

including attending meetings (as requested) to understand requirements, delivery

timescales, supporting actions and regular interaction with project teams.

o Draft, produce and proofread internal and external

correspondence/documentation e.g., proposals, for quality, accuracy and

relevance (Ensure that relevant stakeholders/teams are consulted, documents

are brand compliant and adhere to PwC guidelines, working closely with the

Marketing team and other subject matter experts as and when required).

o Ability to draft, review and monitor stakeholder mailboxes, including engaging

with stakeholders on matters which may require additional decision-making

o Understanding of stakeholders priorities, clients and teams to optimise

stakeholder time management.

o Apply understanding of regulatory requirements and data management, ensuring

compliance with Firm's policies and procedures.

o Upwardly manage your stakeholders to ensure they also comply with the Firm’s

policies and procedures and meet Firms deadlines.

o Delegate transactional work where appropriate to effectively manage workloads.

o Provide support on the Firm's Client Relationship Management system

(Salesforce) including navigation of dashboards and creating opportunities.

o Timesheets - Ensuring that you are completing timesheets on time, accurately

and adhering to the Firm's policies and procedures.

• Collective responsibilities:

o Event Management, including organising internal/external meetings, training and

events, arranging invite lists, liaising with external suppliers, booking venues and

ordering refreshments

o Assisting with general office queries when required, e.g., printing, photocopying,

binding, scanning and laminating.

o Retain security of documentation and signatures by arranging signing of

documents and securing e signed documents, once approved by a relevant EL.

o Identify opportunities for efficiencies within the Executive Support team and with

stakeholders.

3

o Pro-actively engage in the firms technological advances, ensuring you are kept

up to date with latest firm-wide developments and support the business,

specifically EL’s where necessary ie; PwC apps

o Line of Service (LoS) Support - where required depending on stakeholders,

provide LoS support to teams (e.g., Tax/Advisory - Strategy Day / Assurance -

ECRs)

• Ad-hoc responsibilities:

o Support stakeholders with managing their social media accounts, identifying

relevant content on social media platforms via SMARP and linking in with

marketing teams to create market campaigns.

o Timesheets - When required, supporting stakeholders with the completion of

timesheets on time, accurately and adhering to the Firm's policies and

procedures.

o Expenses - When required, support stakeholders with the timely preparation of

expenses and invoice claims, ensuring compliance to relevant expense policy.

o When required, support stakeholders and others in upskilling of Firmwide

systems.

o Build a diverse network of relationships. Engage and support with Firmwide

initiatives such as participation in CSR, Sports and Social, Health & Wellbeing,

and other events.

o When required, provide ad-hoc Workplace Operations Cover for the team

o When required, provide additional support to relevant stakeholders during the

busy periods.

o Miscellaneous Support - Take ownership of all enquiries and problems, resolving

or escalating issues as appropriate. Support other stakeholders outside of their

collective group, when required.

o Travel booking for new joiners (onboarding).

Direct Reports:

● This role reports to:

o Operational Team Leader

● Reporting to this role:

o There are no direct reports into this role.

Qualifications & Certifications:

● Experience with desktop applications (in particular Microsoft Suite (Mail, Sheets, Docs and Slides)) is desirable. Willingness to learn is essential

4

Skills & Experience Required:

Essential skills:

• An enthusiastic and positive attitude with the eagerness to learn and drive own continual

self development

• Able to demonstrate strong organisational skills and high levels of self-motivation.

• Strong prioritisation skills - ability to multitask, work well under pressure and tight

deadlines, whilst supporting multiple stakeholders who might have conflicting priorities.

• Excellent communication skills and time management

• Ability to work proactively/be flexible and make decisions where appropriate

• Professional behaviours - High levels of discretion and understanding of confidentiality

• Strong Interpersonal skills with the ability to build and maintain trusted relationships.

Able to collaborate, build a rapport with colleagues/clients and work well as part of a

team.

• Show a curious mindset to existing and emerging technologies to support new ways of

working and the ability to embrace and adapt to new technology in a fast moving tech

environment

• Accurate and consistent recording of time to support wellbeing and capacity

• Role modelling inclusivity by demonstrating a sound knowledge of cultural differences,

global mindset and inclusion and diversity.

• Demonstrate flexibility and agility to support the delivery of business objectives

• Accuracy and attention to detail

Desirable skills:

● Ability to participate in firm pilots to support system improvements ● Experience with minute taking ● Basic capability and understanding of data manipulation, visualisation and insights

Travel Requirements:

You will be required to travel to the other Islands (Guernsey or Jersey) from time to time.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

5

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating

value through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

Job Description

Role: Executive Support Administrator

Location: Jersey

Line of Service: Operations

Grade: Associate / Senior Associate

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview

PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance

services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff

in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms

employing over 364,000 staff.

Job Summary:

PwC offers an exciting opportunity to be part of a growing team of Executive Support Administrators within the Operations team who are passionate about supporting business priorities for Partners and Directors across the Channel Islands (BCI). This is a fantastic opportunity for the right individual to;

● Be an integral part of the wider Executive Support team, supporting PwC stakeholders across the BCI.

● Develop their personal skills as well as technical to enhance their career. ● Expand their networks across PwC. ● Significantly broaden their understanding of the firm.

The role will suit an individual looking to start their career in PwC, who is prepared to provide support to the Executive Support team and wider BCI stakeholders. You will work as part of a multidisciplinary team, with the passion and ability to upskill yourself.

The role requires a high level of self-management and personal responsibility coupled with the ability to prioritise, organise and manage tasks and workload. You will have a customer service mindset, good technical skills and the ability to keep up to date with current and emerging technology.

Responsibilities:

Responsibilities include:

● Core responsibilities - expected responsibilities to fulfil

○ Stakeholder Diary / Meeting Support - provide transactional support to organise client or

internal meetings and manage existing calendar invites.

○ Travel management - research and booking of travel requests, including itinerary

preparation for complex travel (e.g., visas, accommodation, flights, taxis etc).

○ Stakeholder meeting preparation - provide assistance with advance meeting document

preparation, when requested (eg assistance with collation and creation of briefing notes,

slides, bios of meeting attendees) Documents - preparation and formatting of documents

(both internal and external), which comply with the PwC brand and adhere to guidelines

(working closely with the Marketing team/relevant stakeholders when required).

○ Support stakeholders with maintaining accurate records on the firm's Client Records

Management system (Salesforce), e.g. adding or updating contacts as required.

○ Ability to monitor stakeholder mailboxes, when required, including engaging with relevant

stakeholders on matters which may require additional decision-making.

○ Timesheets - Ensuring that you are completing your timesheet on time, accurately and

adhering to the Firm's policies and procedures, including those of your stakeholders

where required.

○ Compliance - Ensuring that you and your assigned stakeholders are completing any

Compliance training: establishing if adequate time has been assigned to diaries to

complete this, whilst adhering to the Firm’s policies and procedures.

○ Expenses - support stakeholders with the timely preparation of expenses and invoice

claims, ensuring compliance to relevant firm policies.

● Collective responsibilities - shared responsibilities with wider Executive Support team; to

manage collectively across the team.

○ Event coordination - providing support to stakeholders on the logistics of both

internal/external meetings, training and events. Liaising with internal Operations team

and/or external suppliers as required.

○ Supporting the wider Executive Support Team during planned and unplanned absences

to ensure a seamless support to stakeholders.

○ Guide and assist (where necessary) with general office queries, e.g., photocopying,

binding, scanning and laminating.

○ Retain security of documentation and signatures by arranging signing of documents and

securing e signed documents, once approved by a relevant EL, that fall outside of the

Docu-sign process.

○ Any other ad hoc administration duties as requested.

● Ad-hoc responsibilities - additional responsibilities which can be taken on once fulfilling all core

and collective responsibilities

○ Build a diverse network of relationships. Engage and support with Firmwide initiatives

such as participation in CSR, Sports and Social, Health & Wellbeing, and other events.

○ Provide guidance on self-service systems such as travel, Senior Managers / Managers

when required, to empower them to use the firm’s self-service tools.

○ Provide additional support to relevant stakeholders during the busy periods.

○ When required, provide ad-hoc Workplace Operations Cover for the team.

Direct Reports:

This role reports to:

● Executive Support Team Leader

There are no direct reports into this role.

Qualifications & Certifications:

● 5 years residency

● Experience with desktop applications (in particular Microsoft Suite (Mail, Sheets, Docs and

Slides)) is desirable. Willingness to learn is essential

Skills & Experience Required:

Essential skills:

● Accuracy and attention to detail.

● An enthusiastic and positive attitude with the eagerness to learn and drive own continual self-

development.

● A proactive, helpful and flexible person. Confidently manage and prioritise workloads to meet

deadlines, whilst maintaining an exceptional quality of work.

● Strong Interpersonal skills with the ability to build and maintain trusted relationships with

stakeholders.

● Act as a strong team player: collaborate and support colleagues who delegate work to you,

ensuring a seamless service is provided to business stakeholders. Proactively share knowledge

with colleagues.

● Ensure high levels of customer services at all times and be an advocate for the Executive

Support team.

● Professional behaviours - High levels of discretion and understanding of confidentiality.

Desirable skills:

● Show a curious mindset to existing and emerging technologies to support new ways of working

and the ability to embrace and adapt to new technology in a fast-moving tech environment.

● Strong communication skills and time management

● Experience with minute/note taking is desirable

Travel Requirements:

You will be required to travel to the other Island from time to time.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our business

strategy. This is important to the work we do for our business, and our clients. These skills and

behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and Distinctive

outcomes. Trusted Leadership is underpinned by core behaviours that Inspire, Empower and Evolve, and

Distinctive outcomes is underpinned by behaviours that Champion, Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse backgrounds and

experiences. We seek to attract and employ the best people from the widest talent pool as well as those

who reflect the diverse nature of our society. We aim to encourage a culture where people can be

themselves and be valued for their unique strengths. Creating value through diversity is what makes us

strong as a business. https://pwc.to/2vY6KZm.