Manager, Digital Marketing – 6 Month Contract - Guernsey

This six-month fixed-term role focuses on maintaining and optimising Praxis’ digital channels. The role supports the marketing and communications team by keeping the Group website and digital platforms up to date, implementing agreed SEO and eMarketing activity, and providing clear reporting to help inform decisions.

Job Accountabilities:

• Maintain the day-to-day upkeep of the Group website, ensuring content, structure and tracking are accurate, secure and up to date, including any changes linked to new services, campaigns or acquisitions.
• Implement the agreed SEO programme across web and digital activity, monitoring rankings and performance, and sharing practical guidance with colleagues so they follow the same approach.
• Support the delivery of digital campaigns and eMarketing activity.
• Manage digital marketing platforms and, ensuring they are used securely and efficiently.
• Monitor and report on performance and KPIs, providing clear summaries and recommendations to optimise performance and support lead nurturing and conversion tracking.
• Help safeguard and apply the Praxis consumer and employer brands online, promoting consistent use of brand assets, templates and messaging, and maintaining the online brand portal.
• Contribute to market and competitor analysis to support agreed projects and campaigns.
• Support compliance with relevant governance, regulatory and copyright requirements and help maintain key marketing policies and processes.
• Provide day-to-day guidance and support to the marketing and communications assistant.

Skills, experience and qualifications:

• 3+ years’ experience in a similar digital marketing role, ideally within a regulated professional or financial services environment.
• Demonstrable expertise in digital marketing, including SEO, website management, social media and email marketing.
• Confident user of digital tools such as Google Business tools, analytics platforms, SEO monitoring tools, CMS and eMarketing platforms.
• Strong analytical skills with the ability to interpret data and translate it into practical actions.
• Good understanding of user experience, and content best practice
• Well organised, able to manage multiple tasks, priorities and deadlines and to work calmly under pressure.
• Strong communication and problem-solving skills, with good attention to detail and a commitment to high-quality delivery.
• Commercial awareness and an interest in developing skills and knowledge.
• Competent user of Office 365, including Excel and Word.
• A bachelor’s degree in marketing, communications, digital technology or a business-related subject and/or relevant professional qualifications (for example CIM, DMI).

Job Title: Business Development Support Officer

Location: Guernsey
Reports To: Senior Management Teams

Job Overview:

We are seeking a proactive, organised, ambitious and detail-oriented Business Development Support Officer to join our growing fiduciary business. This role combines administration responsibilities and marketing coordination. You will work closely with the Senior Management and Business Development Teams across multiple locations. This is a support function to promote the business and its development efforts.

This is a varied position suited to someone who is eager to contribute to the growth of the company. The role offers part-time or flexible working hours for the right candidate.

Key Responsibilities:

• Coordinate and track business development activities, including meetings, events, and follow-ups.
• Maintain and update CRM systems to ensure accurate records of leads and opportunities.
• Assist in planning and executing marketing campaigns (digital, print, and events).
• Planning and executing business development trips.
• Liaise with graphic designer and other third-party providers to coordinate content for social media platforms, newsletters, and website.
• Monitor campaign performance and prepare basic reports for management.
• Assist in developing and nurturing relationships and act as a communication bridge between internal teams and external parties where appropriate.
• Support event management (invitations, logistics, materials, follow-up).
• Support the preparation of proposals and presentations.
• Research and identify potential new opportunities, partners, and markets.
• Compile and analyse market and competitor intelligence to inform growth strategies.
• Help maintain the company’s websites and ensure branding consistency.
• Deliver on brand positioning, values, and messaging and ensure brand consistency across all external communications.

Qualifications and Skills:

• Excellent attention to detail and a methodical approach to task management.
• A pro-active problem-solver who takes charge and delivers with independence and drive
• Strong and confident communication and interpersonal skills, with the ability to liaise across departments and external parties.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with CRM and document management systems is a plus.
• Comfortable managing multiple tasks and working independently in a fast-evolving environment.

Desirable Experience:

• At least 2 years' experience in administration, business support or marketing coordination - ideally within a fiduciary, legal, or professional services environment.

• Knowledge of fiduciary or financial services.
• Exposure to digital marketing, branding, or content management.
• Familiarity with project coordination or internal audit support.

Key Attributes:

• Detail-Oriented: Committed to accuracy and thoroughness.
• Discretion: Handles sensitive matters confidentially and with professionalism.
• Proactive: Able to anticipate needs and take initiative.
• Organised: Skilled in prioritising tasks and maintaining structure.
• Collaborative: Enjoys working with cross-functional teams.
• Solution-Focused: Seeks out improvements and efficiencies.
• Initiative: Able to produce ideas and to find solutions.

Working Arrangements:

• Part-time or flexible hours available.
• Competitive salary based on experience and scope of role.