Job title: Manager. Operations & Business Support
Job type: Permanent
Emp type: Full-time
Industry: Financial Services
Functional Expertise: Compliance & Risk Marketing / PR / BD / Sales
Skills: Business Support AML CFT Risk Operational Risk Policies & Procedures Compliance Compliance & Risk Guernsey
Salary type: Annual
Location: Guernsey
Job published: 02/04/2025
Job ID: 52078
Contact name: Marcel Magloire
Phone number: +441481714634
Contact email: marcel.magloire@firstcall.co.gg

Job Description

Are you an experienced operations or risk professional ready to take a lead role in ensuring robust controls and governance across a dynamic fiduciary business?

Joining their Guernsey office as Manager - Operations & Business Support, you'll work closely with leadership and client-facing teams to ensure that internal systems, policies, and procedures remain sharp, compliant, and risk-aware.

Responsibilities:

  • Draft, review, and implement key policies and procedures across the business

  • Lead risk monitoring, internal control enhancements, and regulatory reporting

  • Manage outsourcing frameworks and drive governance committee participation

  • Champion a culture of continuous improvement, compliance, and development

You’ll bring at least 5 years' relevant experience, a strong understanding of operational and AML / CFT risks, and a proven ability to drive initiatives with impact.

This is an excellent opportunity to shape policy, strengthen compliance, and collaborate cross-functionally to support business integrity and operational efficiency.

Get in touch today with a copy of your latest CV or give Marcel a call on 01481 714 634.