Administrator, Executive Compensation Services – Jersey

We want to grow future leaders and our highly experienced department is looking to recruit ambitious and forward-thinking individuals who have strong transferable skills and are looking for a career that is challenging and offers an opportunity to specialise in a growing area.

As an Administrator you would have a varied workload focused on providing exceptional customer service including but not limited to client communications, preparing resolutions for the trustee, instructions to intermediaries, payments, updating registers, updating trust records, as well as maintaining and updating our online administration portals. Technical affinity and good data management skills, together with Excel experience would be advantageous.

We encourage our administrators to grow in their role and offer the opportunity to study, we also believe in the importance of ownership and responsibility and in time our administrators are given the opportunity to build and be responsible for their own portfolio of clients.

Some of the things you will be doing:

• Effectively assist in the administration of a portfolio of clients, working to tight deadlines when needed 
• Proactively take on additional administration tasks to support other team members, based on client demands 
• Develop and build knowledge of the team's online administration portal and other trust accounting and management systems 
• To have an awareness of and be keen to develop an understanding of key trustee and deferred compensation concepts 
• Comply with relevant jurisdictional and regulatory requirements and all CSC policies & procedures 
• Ensure client data integrity and client records are maintained accurately at all times 
• Communicate openly and honestly with clients, intermediaries and team members on a regular basis 
• Effectively manage and prioritise your daily work activities 
• Be committed and driven to achieving excellence 
• Work alongside a senior member of the team assisting them with their workloads and taking responsibility for administration tasks under their supervision 
• Be approachable and accessible to all team members, offering guidance and seeking development when required 
• Demonstrate CSC values these are excellence, responsiveness, innovative and connected at all times 
• Establish good relationships with clients, intermediaries and team members 
• Drive personal development using all the resources made available by CSC to achieve success 
• Strive for excellence in your work and inspire those around you 

 What technical skills, experience, and qualifications do you need:

 Be able to deal with tasks independently, using own initiative and taking ownership of tasks 

• Must be committed and driven to achieving service excellence for themselves 
• Be pro active and forward thinking 
• Candidates would ideally have one or two years experience in a similar role or another area of the finance industry with transferable skills 
• A good working knowledge of online filing systems, Outlook, Word, Excel and capable of working with online systems and banking platforms 
• Interest in and affinity with using technology to deliver client service 

Assistant Manager, Executive Compensation Services - Jersey

Intro:

We want to grow future leaders and our highly experienced department is looking to recruit ambitious and forward-thinking individuals with a strong background in fund and/or incentive structures.  We are looking for an individual with experience in managing and mentoring others, who wants a career that is challenging and offers an opportunity to specialise in a niche and growing area. 

As an Assistant Manager you will have the opportunity to build relationships with a number of our key clients and support a growing team with developing and mentoring team members. There is variety in this role and, in addition to the day-to-day servicing of our clients and their structures, you have the opportunity to expand your knowledge and specialise in an area you have a particular interest in, for example, you could become a technical specialist, work towards becoming a people focused manager, get exposure to business development, or support our new business becoming an onboarding specialist.

Some of the things you will be doing:

• Collaborate with your team to manage a diverse portfolio of structures, demonstrate understanding of tasks and at all times following internal policies and procedures 
• To work independently and use your own initiative, independently lead on client transactions and liaise with relevant third-party advisors and business partners 
• Be approachable and accessible to your all team members, offering guidance and development when required and assist in any training needs 
• Communicate openly and honestly with clients on a regular basis 
• Review and manage the workload of team administrators on a daily basis reporting upwards to senior management  
• Assist with appraisals and monthly objective meeting and be a mentor to junior staff members 
• Pro-actively take on additional responsibilities and administration tasks as required by your manager and assist team members to enhance knowledge on a variety of clients within the team as and when requested 

What technical skills, experience, and qualifications do you need:

• To have or be working towards a professional qualification e.g. ACA/ACCA/ICSA/STEP 
• Experience in fund administration would be preferable however, we will consider individuals with a strong incentives background 
• Committed and driven to achieving excellence for themselves, the team, and their clients 
• Strong communication skills and the ability to establish good relationships with all stakeholders 
• Ability to work effectively in a team  
• Strong academic background  
• Knowledge of local legislation/Corporate Governance 
• Strong Microsoft Office 365 skills including Excel, Outlook, and Word 
• Proactive in keeping up-to-date awareness of current industry issues
• A desire to learn and ambition to grow their role with CSC, becoming an expert in incentive schemes and sharing that knowledge with your team.