Associate Director – Fund Services

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Fund Services

DIVISION: Institutional Client Services

WORKPLACE STRUCTURE: Hybrid

ROLE OVERVIEW

PURPOSE OF JOB

To make a significant contribution to the running of the Client Service Delivery team (“CSD team”) ensuring consistent delivery to the Group’s existing and potentially new clients of the highest quality of professional service and thus protect and enhance the Group’s reputation. Ensure all employees are well managed, developed and motivated to continuously thrive within their role. Play a supporting role in meeting the CSD teams strategic and operational objectives set by the Group Board.

MAIN RESPONSIBILITIES AND DUTIES

· To successfully manage an extensive and varied portfolio of clients whilst achieving set budgetary and performance targets.

· Assist with the planning, drafting and implementing of strategy and activities consistent with overall strategic aims, budgets, KPI’s as defined for Financial, Management and Risk or as required by the Group.

· Attend board meetings and lead client meetings as required, either on or off site; this may from time to time require travel.

· Develop and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work.

· Active participation at internal business development meetings; demonstrate an ability to identify potential business opportunities within the team’s portfolio of clients and where possible introduce prospective new business to the Group.

· Assist with the pricing new business enquiries and preparation of new business proposals.

· Actively manage and guide clients through the JTC on-boarding process.

· Manage Aged Debt and cash collection to ensure KPIs are met.

· Develop, enhance and retain existing client base, advisers, intermediaries and other introducers of work, providing a value-added service and a high standard of client care.

· Adhere to Risk & Compliance policies and procedures in relation to regulatory requirements and AML legislation.

· Adhere to all applicable procedures and contribute to developing or improving procedures as required.

· Attend and represent the team at internal meetings.

· Develop an ability to lead, inspire and motivate the team and the wider Group to sustain the Group’s unique stakeholder culture.

· Management of employees, ensuring their adherence to their contractual obligations and according to Group standards and policy.

· Assisting in the development of the team including talent management and identifying training requirements.

· Carrying out quarterly check ins and appraisals.

· Adhere to CPD requirements in accordance with qualification level and in-house procedures as applicable.

· Deputise in the absence of the Client Director.

· Adhere to the JTC core values and expected behaviours.

· Carry out any other duties as defined or deemed necessary.

ESSENTIAL REQUIREMENTS

· 5 to 10 years’ experience in a financial service.

· Deep knowledge of the fund administration business.

Manager, AML

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The role

The successful candidate will be responsible for supporting the management of the Investor AML Operations group . Will support the completion of performance management process, identification of training and development needs, and performance standards for the group. Supports management with staffing decisions, and ensuring resources are available to accomplish priorities. Manages and directs individuals within the relevant groups, usually through relevant direct reports. Participates in developing/provides input and support to the strategic plan around the delivery of AML services to the business. Provides additional leadership support within large specialized groups.

The key responsibilities of the role include:

· Responsible for supporting the management of the day-to-day Investor AML Operations in Guernsey.

· Supports the oversight of the provision of Compliance as a Service to Clients (MLRO services to GP boards).

· Act as subject matter expert in client and investor engagement. Acts as an escalation point for clients / investor issues.

· Supports management with staffing decisions, and ensures resources are available to accomplish priorities.

· Participates in developing/provides input and support to the strategic plan

· Supports regulatory examinations and internal and external audits of AML related topics.

· Advises business partners, including senior management, on compliance with applicable laws, rules and standards, including keeping them informed on developments with business procedures and processes.

· Partners with senior management to identify Compliance programs which should require training, as well as the partners who should take certain training.

· Establishes written guidance on compliance with and implementation of applicable laws, rules and standards.

· Identifies, documents and, as necessary, escalates AML Compliance risks associated with the Company’s activities.

· Supports the expansion of outsourcing support and the monitoring and relevant reporting in relation to outsourced activities.

· Support Compliance function with collation and provision of relevant information including MI to support Regulatory and internal data demands

Skills and experience:

· Experienced AML professional with a background in managing AML operational groups

· Expert knowledge of AML regulations and operating model requirements including the use of RegTech solutions to support the completion of AML CDD reviews

· Proficient with the use of workflow tools and managing large volumes of data

· Highly polished written and verbal communication skills.

· Understanding of operations control and the use of management tools to facilitate this, including management information dashboards and incident root cause analysis and remediation.

· Confident communication skills, experienced engaging with senior colleagues across three lines of defence as well as clients / investors to explore issues or requests and to determine solutions or way forward.

· Experience of strong governance and oversight frameworks, operational management and change management.

· A collaborative, can-do approach to work, at ease operating independently or as part of a broader team.

· Strong analytical and problem solving skills

· Prior experience of working in Operational Teams where there is a third party / offshore/ outsource relationship.

· Industry knowledge to be able to challenge credibly.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Specialist, Accountant (Private Equity) - R144848

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/ Department:

A vacancy has arisen in our Private Equity (PE) Operations team. Northern Trust offers a first class service to a variety of PE clients and work as a closely to ensure deliverables are met. 

You will be working as a key member within the accounting team whilst providing additional support to the wider team that administers either a variety of clients or a very large client with an active investment portfolio.

Key components of the role include liaising with internal teams and the Investment Advisor, completion of various non-accounting tasks, completion of all aspects of accounting and dealing with ad-hoc queries as they arise, all within scheduled timeframes and ensuring that all client KPIs are met.

The key responsibilities of the role include:

· Leading by example: Demonstrating professional judgement and attitude in all aspects of your work to assist in furthering an environment which encourages employee participation, teamwork and communication enabling the delivery of a first class professional and efficient service

· Communication: Promoting effective communication via individual 1:2:1 and team meetings.  Maintaining a strong relationship with the client, auditors, administration team and other Northern Trust departments

· Accounting Team development: Enabling the development of partners by increasing their technical knowledge and skillsets to allow them to fully carry out their functions through coaching. This will include providing and enabling on the job training and ensuring that all procedures are kept up to date and are adhered to on a daily basis

· Organisation of the Accounting Team: Through discussion with the client and external parties (where required), establish concise timetables for all key deliverables.  Ensure that these are adhered to by the team and enable proactive communication throughout the process.  Identify system and process enhancements for discussion and following approval, co-ordinate the introduction of such enhancements.  Prioritise assignments, providing continuous feedback and escalating issues appropriately.

· Technical knowledge: Advising on potential accounting issues and current best practises as well as sharing knowledge, expertise and guidance with both the team and the client.  Understand complex transactions and be a point of contact for technical accounting matters for the PE accounting team.

· Pro forma Accounts: The ability to design pro forma accounts as required, ensuring they are in accordance with appropriate regulations/standards and agreed with clients/auditors

· Account preparation process: Oversee the preparation of the required financial reporting up to and including presentation to the Board of Directors (where required).  Review all aspects of client accounting function prepared by fund accountants and senior fund accounts. Ensure that the FRR and LRR calculations for Guernsey licensee entities are completed and that all statutory accounts are filed within the relevant deadlines. Where necessary, the candidate will also be required to prepare financial reporting.

· Outsourced jurisdictions: In addition to leading a team of accountants locally in Guernsey, the candidate will also be responsible for reviewing financial reporting for certain Guernsey funds where the preparation of the financial statements are outsourced to Northern Trust offices in other jurisdictions.

· Client reporting: Develop client specific knowledge to facilitate the delivery of ad-hoc queries.

· Other deliverables: Ensuring the completion of accurate complex fund valuations, distributions, calls / drawdowns, management fee and other calculations

· Internal reporting: Completion of NT internal reporting as required

Team Administration

· Monitoring mailboxes, completing tasks of a more complex nature, however supporting at all levels as required;

· Support other team members with workloads and rotate tasks on a regular basis.

Client Communications:

· Providing a premier client service by building strong relationships with the Investment Advisor (at all levels) and any other third parties;

· Work with the relationship manager on fee structures for any new business/service creep;

· Developing a thorough knowledge of your client and their bespoke requirements with regards to key processes;

· Providing solutioning for your client base drawing upon extensive experience and industry knowledge;

· Working closely with the client to resolve queries;

· Working with other teams/locations within NT to ensure delivery of client deliverables;

· To have a good understanding of fund administration business;

· To be fully briefed / familiar with the issues which are to be considered by the Board of client entities;

· Attendance and action of day to day communication and Ad hoc meetings;

· Presenting operational matters to the Board of Directors;

· May act as a client director on structures.

Departmental Tasks may include:

· Technical training across teams;

· Updates to procedural documents;

· Client new business pitch support;

· May assist with outsourcing oversight;

· Support other teams during peak activity;

· Monitor departmental KPIs, own the policing of policies for your team;

· May lead internal comms to support regulatory submissions;

· Assist with internal audit, SOC 1 and internal control reviews.

General

· Has an understanding of the anti-money laundering legislation, particularly with regard to Investor ‘KYC’ able to perform high risk investor reviews;

· Authorise instructions as an “A” signatory;

· Contribute to the management of the department as a whole and keep senior manager informed of significant developments;

· Work on ad-hoc internal projects and  fulfil additional, relevant, tasks appropriate to the role and business requirement;

· Has an understanding of Guernsey legislation as it effects entities under administration i.e. Guernsey Company Law,  POI, COB rules and understands Company Secretarial Procedures.

Skills/ Qualifications:

· The ideal candidate will hold an accounting qualification (ACA or ACCA preferred) and be familiar with both GAAP and IFRS

· Have an understanding of the Guernsey Company / POI / Partnership laws and possess an ability to keep up to date with all developments

· Excellent oral and written communication skills

· Confidence in communicating directly with clients and other senior stakeholders

· Proven people management credentials

· Strong leadership and change management attributes

· Good analytical and problem solving skills

· Ability to set priorities and manage deadlines

· Advanced Excel Skills and knowledge of Investran would be an advantage

· Good team player, self-starter, flexible, with the ability to work under pressure with minimal supervision

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Administrator/Senior Administrator - Real Estate Services

At Ogier, we are deeply committed to fostering an open and progressive work environment, where our people-first culture continuously supports and enhances career development.  Under the supervision of a senior team member, the successful candidate will work with team members in 

delivering a range of corporate administration services to a varied portfolio of clients and related entities, managing the related workload to ensure that client requests for actions are responded to within a suitable timeframe. 

Key Responsibilities

· The formation and ongoing administration of a portfolio of companies

· Preparation of minutes, resolutions and correspondence, coordinating of the timely execution of documentation, attending to statutory filings in accordance with applicable deadlines, maintaining statutory records

· Processing of bank payments, reconciliation of payment logs and approvals

· Production and circulation of invoices, fee collection and chasing debtors

· Pro-actively take on and support additional responsibilities and administration tasks as required by your manager or clients

· Supervise and assist in the training of Trainee Administrators and provide feedback and identify any additional training needs to your direct manager

· Absolute devotion to data integrity with attention to detail in all activity, with particular focus on utilising the systems to their maximum potential to drive efficiency and client service

Skills, Knowledge and Expertise

· 1+years’ relevant Real Estate experience

· Strong academic background, preferably Bachelor’s degree or equivalent. Ideally working towards or holding a professional qualification such as ICSA

· Excellent written and verbal communication skills

· Working knowledge of the MS Office package (Outlook, Word, Excel, Power Point). Experience in using Viewpoint would be an advantage

· Good understanding of the applicable statutory laws and other related legal and regulatory requirements, including anti-money laundering regulations

· Experience working with both Jersey and Guernsey structures

· Responsive and client focused with strong organisational skills and attention to detail. Ability to deal with tasks independently and use own initiative

· Must be committed and driven to achieving excellence for themselves, their clients and their team

About Ogier

About Ogier

Ogier provides legal advice on BVI, Cayman, Guernsey, Irish, Jersey and Luxembourg law. Our network of locations also includes Beijing, Dubai, Hong Kong, London, Shanghai, Singapore and Tokyo.

Legal services for the corporate and financial sectors form the core of our business, principally in the areas of banking and finance, corporate, investment funds, dispute resolution, private equity and private wealth. We also have strong practices in the areas of employee benefits and incentives, employment law, regulatory, restructuring and insolvency and property.

Ogier's corporate administration business, Ogier Global, incorporates and administers a wide variety of vehicles including public and private companies, partnerships and trusts.

Ogier is based in 13 jurisdictions including Beijing, BVI, Cayman Islands, Dubai, Guernsey, Hong Kong, Ireland, Jersey, London, Luxembourg, Shanghai, Singapore and Tokyo.

Senior Client Relationship Manager or Client Relationship Manager

Department: Corporate.

About The Role.

The individual will take pride in managing client expectations and providing efficient, timely and high-quality administration services. The role holder will be part of a team responsible for servicing a portfolio corporate entities. They will be acting as a key contact for these entities and ensure that our clients are serviced at the highest level in an efficient, effective and pro-active manner. In addition to liaising directly and independently with the clients, they would be expected to liaise directly with any third parties and board members. The individual will, upon passing the probationary period, be a signatory and take ownership at this appropriate level. Both roles are responsible for managing the day-to-day relationships of the portfolio of clients in conjunction with their colleagues.   A Senior/Client Relationship Manager will be expected to be able to deal with more complex clients and may have line manager responsibilities and be expected to assist with training of more junior team members.

Your duties will include:

· Working with colleagues to manage day to day relationships and activities of a portfolio of clients

· Providing a high level of professional service to a varied portfolio of client relationships and attending generally to corporate structures

· Preparation for and attending board meetings

· Drafting board meeting agenda, minutes and written resolutions

· Assisting the company boards in ensuring good governance

· Liaison with professional 3rd party firms as required

· Processing of documentation relating to investment transactions

· Liaison with various parties through transactions or corporate actions

· Adhering to Suntera’s operating procedures and internal policies

· Being proactive in supporting company-wide objectives

· Be a team player, and work well in an open, transparent team

· Ensuring you and your team comply with regulatory and legal requirements

· Any other ad-hoc tasks and responsibilities as assigned to you by your Manager

About you.

Skills and Requirements: 

· A minimum of 2 years’ experience in a Company Admin/Fund Admin or Company Secretarial role

· No qualification required but ideally should hold or be willing to study or studying, CGI or equivalent

· Good grasp of oral and written English

· Working knowledge of Word, Excel and Outlook

· Communication skills

· Presentation skills

· Customer service skills

· Interpersonal skills

· Organisational skills

· Ability to manage priorities and multiple deadlines in a dynamic and proactive way

Personal qualities

· Integrity

· Inspires client and team confidence

· Adaptable and versatile

· Assertive and confident

· Discrete and tactful

· Emotional resilience

· ‘Can do’ attitude

· Role model

· Appropriate office conduct and attitude to work

This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. The training and career opportunities that come as standard with a dynamic and rapidly growing group of companies, will allow you to develop both professionally and personally.

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