GUERNSEY FINANCE (“GF”) – Job Description

Market Development Executive - Full time position

Agency Values • Sustainability - to conduct business in a socially and environmentally responsible manner.

• Innovation - the introduction of something new.

• Integrity - the quality of being honest and having strong principles.

• Passion - a strong feeling of enthusiasm about something.

• Professionalism - the competence or skill expected of a professional.

• Respect - a feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements.

About Guernsey Finance Mission: To promote and connect Guernsey as a leading finance centre in its chosen markets.

Purpose: Safeguarding the prosperity of Guernsey for future generations.

Introduction The Market Development Executive provide s operational, coordination and administrative support to the Market Development function, enabling Market Development Representatives to connect, promote and position Guernsey effectively across priority international markets. Reporting to the Market Development Lead of Guernsey Finance. This role involves a strong focus on organisation, stakeholder coordination, systems management and event support. Core responsibilities Market Development support and coordination

• Act as a central coordination point for Market Development activity, supporting alignment between

Market Development Representatives and the Market Development Lead.

• Maintain the annual Market Development calendar and support the coordination of meetings,

appointments and activity schedules.

• Support the implementation of Guernsey Finance’s market development strategy by reviewing

how roadshows and events align with agreed plans, identifying opportunities for integration and

improvement.

• Act as a liaison between representatives and the Market Development Lead, communicating

feedback and supporting alignment across activity.

• Attend industry meetings, networking events and internal meetings in a supporting capacity, as

required.

Administration, systems and reporting

• Maintain and update global contacts and records within the CRM system, including uploading new

contacts and meeting notes.

• Support project management and tasks, ensuring actions are logged, tracked and completed.

• Extract CRM data and figures to support quarterly Board reporting.

• Compile agendas, prepare minutes and provide note -taking support for Market Development

meetings and steering groups.

• Maintain accurate records using SharePoint, Microsoft Teams and Outlook.

• Manage daily correspondence relating to Market Development activity, ensuring a professional,

responsive and personal approach.

Financial and budget support

• Support the monitoring and reporting of the agreed Market Development budget.

• Assist with the processing and preparation of Market Development expense claims in line with GF

procedures, working with the Market Development Assistant and Senior Management as required.

Roadshows and events support

• Assist in the planning and delivery of roadshows, third -party conferences and Market Development

events .

• Support the organisation of roundtable dinners, meetings and event attendance.

• Manage event attendee responses and maintain accurate attendance records.

• Liaise with the marketing team to support social media, presentations, mailers and event -related

communications.

• Order marketing literature and promotional materials as required.

• Design and create microsite content or web pages to support roadshows and events.

• Attend roadshows and events in Guernsey or overseas when required, with travel agreed in

advance.

Stakeholder liaison

• Act as a key coordination point for correspondence and interaction with external stakeholders,

ensuring a personal and professional approach.

• Support collaboration between the Market Development, Marketing and Communications teams to

ensure consistent messaging and effective promotion of activity.

Skills, experience and behaviours

• Strong organisational skills with the ability to manage multiple priorities accurately and efficiently.

• High attention to detail and strong administrative capability.

• Confident communicator, able to engage professionally with internal and external stakeholders.

• Comfortable working with CRM systems, data and reporting tools.

• Proactive, reliable and able to work independently while supporting a wider team.

• Discretion and sound judgement when handling sensitive information.

• Familiarity with data protection principles would be an advantage

Systems and tools

• HubSpot

• Adobe

• Microsoft 365 ecosystem

• Teamwork (project management platform)

Guernsey Finance (GF) – Job Description

Comm unication s Director (CD) (full time position) Reporting to the C hief Executive

Agency Values

• Sustainability - to conduct business in a socially and environmentally responsible manner.

• Innovation - the introduction of something new.

• Integrity - the quality of being honest and having strong principles.

• Passion - a strong feeling of enthusiasm about something.

• Professionalism - the competence or skill expected of a professional.

• Respect - a feeling of deep admiration for someone or something elicited by their abilities,

qualities, or achievements.

About Guernsey Finance Mission: To promote and connect Guernsey as a leading finance centre in its chosen markets .

Purpose: Safeguarding the prosperity of Guernsey for future generations.

Introduction This role leads the development and delivery of communications that position s Guernsey as a leading

global financial centre across target markets .

Objectives Proactive reputation building and positioning To proactively position Guernsey as a credible, responsible, and forward -looking global financial centre

by developing and delivering clear, consistent, and compelling communications that build long -term

reputational capital across priority markets, audienc es, and stakeholders.

Reputation management and risk response To lead the effective management of reputational risk by ensuring Guernsey Finance can respond

quickly, clearly, and authoritatively to issues, threats, or negative scrutiny, mitigating potential impact and

protecting Guernsey’s standing in the global mark etplace through well -judged, timely, and proportionate

communications.

Responsibilities

• Develop and implement a communications strategy and plans aligned with the Guernsey’s

overall financial services strategy and GF ’s promotional mandate .

• Articulate clear and compelling promotional messages .

• Ensure communications and marketing activity are aligned, integrated and mutually reinforcing

across campaigns, events and digital channels .

• Be proficient and proactive in interacting with press and external stakeholders .

• Work with local , financial trade , international and other commercial media .

• Provide strategic direction, oversight and performance management of external PR, communications and related agencies, ensuring alignment with GF strategy, values and KPIs and evaluating effectiveness, value for money and strategic contribution .

Cont’d…

…cont’d

• Ensure that the CEO and other GF spokespeople have maximum opportunity to communicate key messages through all major media channels regularly in line with the communications plans agreed.

• Provide media training to senior leadership and spokespeople .

• Lead crisis and issues communications when required.

• Work with the CEO to strengthen awareness and appreciation of GF’s work within the States of

Guernsey and GIBA. • Provide strategic advice on communications, reputational risk and emerging issues. • Work with senior internal and external leadership including States of Guernsey, GIBA, GFSC,

TheCityUK and the Financial Times .

Management The CD will act as line manager of the Communications team and , depend ent on the candidate

experience could be a member of the S enior Management Team (SMT) of GF .

• Provide strong leadership and management of the communications team, fostering high

performance, accountability and professional development .

• Oversee content quality across digital, social and publication channels. • Define, monitor and report against communications KPIs and performance metrics.

• Use insight and data to inform decision -making, refine messaging and demonstrate impact to

the Board and stakeholders .

• Provide clear, high -level reporting and analysis to senior management and the Board

• Communicate effectively with other function heads and play a role in the coordination of

activities .

• Be a constructive and interactive member of the Senior M anagement Team (SMT).

• Strong organisation skills across the Communications role, and within SMT.

Experience

• Demonstrable experience of operating in a values led way , with a strong personal commitment

to professionalism, integrity, respect, and ethical practice in all aspects of communications and

stakeholder engagement.

• Senior experience in communications, PR, journalism or corporate affairs .

• Chartered PR Practitioner and member of the Chartered Institute of Public Relations (CIPR), or at

minimum a current member of the Chartered Institute of Public Relations.

• Understanding and interest in Guernsey’s financial services sector .

• Proven ability to deliver strategic communications and manage reputational risk .

• Confident adviser and spokesperson with strong commercial and political awareness .

• Experience engaging senior stakeholders .

Skills

• Strong leadership and people management skills .

• Strategic, clear thinker with excellent written and verbal communication .

• Effective stakeholder and reputation manager with sound judgement and diplomacy .

• Able to simplify complex information for varied audiences .

• Strong planning and project -management abilities .

• Good digital communications knowledge, including ethical AI use .

• Familiarity with data protection principles would be an advantage

GUERNSEY FINANCE (“GF”) – Job Description Business Support Executive

Agency Values  Sustainability - to conduct business in a socially and environmentally responsible manner.  Innovation - the introduction of something new.  Integrity - the quality of being honest and having strong principles.  Passion - a strong feeling of enthusiasm about something.  Professionalism - the competence or skill expected of a professional.  Respect - a feeling of deep admiration for someone or something elicited by their abilities, qualities, or

achievements. About Guernsey Finance Mission: To promote and connect Guernsey as a leading finance centre in its chosen markets. Purpose: Safeguarding the prosperity of Guernsey for future generations.

Introduction This role plays a central part in ensuring the Guernsey Finance office runs smoothly, efficiently, and with pride. By providing high-quality business support and overseeing day-to-day office operations, the postholder enables colleagues to focus on their core responsibilities while helping foster a positive, well organised, and collaborative workplace culture. Core responsibilities The role will work closely with the wider senior team and the EA to the CEO to provide general administrative and office support. This will include, but is not limited to:

Office management and workplace culture  Take ownership of the day-to-day management of the office, ensuring it is clean, tidy, well organised, fully

stocked, and presented to a high professional standard at all times.  Create a welcoming and well-managed office environment for staff, visitors, and external stakeholders,

including greeting visitors and supporting meetings and events.  Order and maintain office and stationery supplies, manage storage areas, and ensure facilities and

equipment meet business needs.  Liaise with building contractors and service providers, including cleaners, to ensure maintenance issues are

addressed promptly and effectively, and to coordinate annual maintenance requirements such as fire extinguisher servicing and PAT testing.

 Support the preparation of the boardroom and wider office for Board meetings and external events.  Act as a positive cultural presence within the office, helping bring teams together and contributing to a

collaborative and supportive working environment.

IT and systems support  Act as the day-to-day liaison with Guernsey Finance’s third-party IT support provider, attending quarterly and

ad-hoc meetings to ensure contractual obligations and business needs are met.  Support staff with day-to-day IT needs, including hardware, software, and access requirements, in line with

organisational policies and procedures.  Oversee the office printer contracts and maintenance.  Maintain IT asset registers and support compliance with internal IT and information security policies.  Assist with the coordination of cyber security awareness and risk training for staff, working with internal and

external providers as required.  Manage telecommunications services, including phones and internet provision, ensuring effective operation

and coordination with service providers.

Travel and logistics  Coordinate staff and Director travel, including booking flights, accommodation, airport transfers, and travel

visas.  Collate and prepare senior director travel packs and ensure travel details are accurately recorded in staff

Outlook calendars.  Maintain accurate records of business travel, including updating People HR and the wider travel planner,

tracking travel costs, and maintaining the travel costs and emissions spreadsheet. Administrative and business support

 Provide general administrative support, including processing credit card expenses, preparing invoices for digital signature, and managing the general “info” inbox daily.

 Open and distribute incoming mail and support CRM data input as required. Provide administrative support to other operational teams where needed and approved by the Line Manager.

2025

CONTRACTOR - SENIOR COMPLIANCE ADMINISTRATOR

JOB DESCRIPTION Sovereign is working with a third party on a customer due diligence remediation project. The role will require a senior compliance administrator to liaise with the third party and review all CDD (and where appropriate ECDD) received and determine whether such is suitable in accordance with Guernsey laws and Regulations. RESPONSIBILITIES Responsibilities will include, working with the Compliance Manager in leading the project, provide feedback on progress made and any challenges faced. The successful candidate will be required to attend internal meetings, calls with the external third party and provide monthly reports. DUTIES Duties will include:

• Reviewing customer due diligence and enhanced customer due diligence documents and determining whether such meet Guernsey laws and regulations;

• Updating the shared project task worksheet.

• Attending regular internal meetings, providing feedback on progress made and challengers faced.

• Working with the Compliance Manager, to provide the board with a monthly report, outlining all cases received, updated and

• Liaising with the project third party and where appropriate, other third parties regarding the CDD and/or ECDD received;

• Responding to internal and external queries;

• Supervision of other staff members that may be working on the project and providing guidance when necessary;

• Relationship risk assessments and reviews.

• Where appropriate assist the Compliance Manager with any non- project related tasks, including but not limited to conducting compliance monitoring activities in accordance with the Compliance Monitoring Plan, assess levels of and adequacy of compliance, and produce compliance review reports.

• Any other related duties that may be required by the Compliance Manager or a Director from time to time.

PERSON SPECIFICATION

FACTOR ESSENTIAL (E) or DESIRABLE (D)

QUALIFICATIONS

• Minimum of 5 GCSE qualifications (Grade C or above) including English and Maths

• Holds suitable qualification in Compliance/AML

E

E

2025

EXPERIENCE

• Minimum of 4 years’ experience as a Compliance Administrator

• Trust & Company Administration experience, particularly new business procedures

E

D

KNOWLEDGE

• Thorough knowledge of regulatory requirements, local Codes and policy matters

• Strong knowledge and understanding of the Handbook on Countering Financial Crime (AML/CFT/CPF)

• Good working knowledge of how to operate Word, Excel and e-mail system

E

E

E

SKILLS AND ABILITIES

• Good organisation and communication skills

• Good attention to detail and analytical skills

• Must be able to keep client matters strictly confidential

• Ability to communicate clearly and concisely, verbally and in writing, in English.

• Ability to follow detailed policies and procedures

• Ability to manage time and varied workload

• Supervisory skills

E E E E

E E E

PERSONAL QUALITIES

• Good social and presentation skills

• Amiable and approachable

• Multi-tasker

• Team player

E E E E

MOTIVATION

• Self-motivated and diligent

• Proactive in seeking new tasks and seeking to continually improve standards

• Demonstrates commitment to organisation effectiveness and service delivery

E

E

E