ADMINISTRATOR

OCCUPATIONAL PENSIONS

JOB DESCRIPTION

This role primarily involves the administration of local secondary pension schemes and reports to the Occupational Pensions management team.

RESPONSIBILITIES

Responsibilities include the day-to-day administration of local secondary pension schemes with an insight into the administration of international occupational schemes.

DUTIES (include but are not limited to)

The “life cycle” of a pension:

• Assisting with the onboarding of new clients and members.
• Setting up clients on the relevant systems.
• Assisting clients with enrolling their employees.
• Monitoring bank accounts and processing contributions.
• Preparing investment instructions and liaising with fund administrators.
• Processing pension transfers.
• Handling queries and requests from clients, members and third parties.
• Supporting clients and members with access to and use of online systems.
• Paying benefits to members and beneficiaries.

Other duties:

• Following processes to ensure accurate administration and record keeping.
• Understanding and applying client due diligence requirements in line with policies.
• Preparing documents for review and signoff by signatories.
• Developing knowledge of the team’s products and services.
• Delivering quality results whilst being mindful of deadlines.
• Undertaking training as required.
• Supporting the team with system testing when required.
• Taking responsibility for personal development in line with agreed objectives.
• Undertaking other duties that arise from time to time in accordance with the demands of the role and development of the services provided.

“Quality of life” duties:

• Working collaboratively with others in the Sovereign Group, including the management team, the Accounts, Compliance and Legal teams, and colleagues in other offices.
• Helping to build a trusting and respectful working environment.
• Helping to maintain a reputation for reliability.

CORPORATE VALUES

The Sovereign Group Mission, Vision, Values & Goals should be supported by all staff.

• • Mission = Listening. Understanding. Planning. Delivering.

• • Vision = To be the best at helping our clients achieve their aspirations.

• • Values =
    • Superior Service
    • One Team
    • Versatile
    • Ethical
    • Respect
    • Expertise
    • Independent
    • Grow
    • Nimble

• • Goals =
    • Grow Sovereign Organically and through acquisition
    • Operate collaboratively, driving efficiency, consistency, knowledge, sharing and group cross selling
    • A leading provider for our financial solutions in all our jurisdictions
    • Leveraging our success to invest in our people and our infrastructure
    • Strive for excellence

person specification

The ideal Administrator:

•  
• Is hard-working.
• Is well-organised.
• Has good communication skills.
• Works well in a team.
• Has a focus on client service.
• Is familiar with Microsoft Word and Excel.
• Shows an attention to detail.
• Has effective time management skills.
• Is comfortable working with numbers.
• Has a flexible approach to working hours
• Has a willingness to learn and understand new software and systems.

Last updated: April 2023

(This job description will be reviewed on an ongoing basis in relation to the annual performance appraisal system and will be amended as required.)