job description

Role Overview and Purpose of job

Team Overview

The role holder reports to the Managing Director of Guernsey and will be a key member of the Guernsey senior management team contributing to, and leading on, governance, risk and strategic reviews with a focus on the Funds business. The role holder will also hold board seats on the relevant JTC licenced entities in Guernsey.

Purpose of Job

Overall responsible for a portfolio of Institutional clients as well as managing a team to ensure the delivery of a professional and comprehensive service to existing and prospective clients.

Main Responsibilities and Duties

Commercial

• Manage performance against agreed targets and budgets, thus ensuring the division’s budgetary and performance targets are achieved and the division’s KPIs are maintained;
• Advise and remain responsible for the complex aspects of a client’s portfolio and maintain knowledge of all the division’s clients, in order to nurture close working relationships with other associate directors, directors and employees of the group;
• Develop, retain and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work, maintaining a high level of client care;
• Fulfil the function of “Client Director” or “Senior Client Director” on appropriate client entities;
• Attend and lead client meetings and liaise with professional advisors to ensure the group delivers both a proficient and value-add service; and
• Participation in business development activity; identifying new business opportunities.

Operational and governance

• Deliver and integrate initiatives to promote the achievement of optimum operational, financial and business performance;
• Ensure appropriate corporate governance in accordance with regulatory requirements while aligning to the Group’s overall aims, business plan and long-term strategy;
• Act as an “A* ” signatory (subject to approval by appropriate Board and Committee);
• Attend board/divisional meetings and contribute to board papers/reports as appropriate; and

risk management and compliance

• Adhere to Risk & Compliance procedures in relation to regulatory requirements and AML legislation;
• Be responsible for managing the risks associated with own portfolio of clients as well as those of the Group as a whole; and
• Remain aware of the obligations for the reporting of unusual transactions and act as a guide to the division in this respect.

human resource management and culture

• Adhere to CPD requirements in accordance with qualification level and in-house procedures;
• Ensure that the spirit of JTC is engendered and shared within the group;
• Adhere to the JTC core values and expected behaviours;
• Inspire and motivate the Funds team and the wider Guernsey Business to sustain the group’s unique stakeholder culture;
• Develop, coach and mentor, as required, members of the Funds team; and
• Any other duties as deemed necessary or defined by Management and/or Group Board.

Typical Targets, Authorisations and Sign Off Levels

KEY RELATIONSHIPS

Internal

• Relevant members of the ICS team located in Guernsey and other international offices
• All Guernsey Directors
• Risk & Compliance
• Group ICS Operations & Support

External

• The Guernsey Financial Services Commission
• Other industry professionals such as lawyers, fund promoters/investment advisers and intermediaries
• External auditors for own and team clients

DIRECTOR - TRUST

_______________________________________________________________________________

We are an independent fiduciary services company which is our strength as our very success depends on maintaining our reputation for providing a high level of personalised and efficient service in a small but highly competitive and knowledgeable market.

Our clients are wealthy individuals, families and institutions who need more than a fiduciary. In addition to providing fiduciary and family office services, we have an extensive network of advisers on tax, estate planning and investments. Similarly we offer guidance on choosing related service providers such as bankers, property managers and insurers.

Our team has a wide experience of dealing with wealth and estate planning for private individuals and complex structures for both individuals and institutions across the world.

Role overview

The Director will combine the holding of a professional qualification with the acquired skills of leadership and business control in order to provide an overall business management and quality control service.

The Director will work closely with the Executive Board and will be responsible for ensuring that the purpose and stated objective of the Company is met and further to ensure that the business management of the Company itself is maintained to a high standard. The Director will take responsibility for clients within their teams entire portfolio.

Duties and Responsibilities

The Director will work together with the Executive Board to:

•   Ensure that clients’ needs are met and that their portfolios are being managed effectively

•   Ensure that team objectives and performance align to the firm’s objectives and performance

•   See that systems are in place and working properly to ensure that deadlines are recognised and met, work in progress or pending is constantly reviewed, all staff are gainfully employed at all times and generally all of the working functions of the office are in place and operating smoothly

•   Recognise situations where staff are in difficulty with their own work flows and react to assist and re-organise with a view to minimising the stressful effects of variations in work flows finding and implementing both short and long term solutions as required

•   Keep systems and working practices under review to ensure that the office functions efficiently with regard to specific client work

•   See that training standards are maintained and that staff are properly equipped with the skills necessary to perform their work

•   Maintain technical standards at all levels

•   Organise appraisals for relevant staff and setting objectives

•   Monitor group receivables

•   Assist with monitoring of the quarterly billing requirements for the group

•   Maintain a good knowledge of company secretarial, compliance and anti-money laundering practice

•   Such other duties as may be required from time to time

Person Specification

•   Qualified in STEP, ICSA, ACCA, ACA or a similar professional qualification

•   Pro-active leadership ability to a strategic level

•   Possess a sound knowledge of all facets of trust and company administration

•   Ability to communicate effectively with staff, partners and clients

•   Responsible, reliable, organised, efficient and of unquestionable integrity

•   Fully conversant on a day-to-day basis with the technical aspects of the way in which trusts and companies are organised and administered

•   Fully conversant with the recording of financial transactions and preparation of financial reports

•   Computer literate with experience of/ability to adapt to the operation of our mainstream networked software, in particular Microsoft Word and Excel and our own record keeping software.

Additional Information

The Director will be capable of asserting himself or herself in a positive and tactful manner and will command the respect of those with whom he or she works. The Director will be expected to lead staff by example and by direction and in doing so will be and be seen to be fair and impartial in his or her dealings with staff.

Reports to:    Executive Board

Direct reports:    One or more Administration groups to include Managers, Assistant Managers, Officers and Administrators

Signatory:   A Signatory

Responsibilities:   Director of Aquitaine Subsidiary Companies and may be required to act as Director on Clients’ Companies

Signed

Role holder

Name……………………………………………..Signature……………….……..…………….........

Line Manager

Name……………………………………………..Signature……………….……..…………….........

Private Clients - Senior Administrator (Mat Leave Cover)

St. Peter Port, Guernsey, Guernsey

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JOB DESCRIPTION

Maternity Leave Cover - CLS, Private Clients
Location: Guernsey
Department: Private Clients
Vacancy type: Permanent

The position

As Maternity Leave cover for a member of the CLS, Private Clients Team you will administer a portfolio of fiduciary structures in accordance with the relevant Client Services Agreements and the various laws and regulations pertaining to the Group’s Guernsey regulatory licences.

The Key Responsibilities for the role are noted below and as an Assistant Manager you will also be expected to undertake any such duties that are deemed a reasonable requirement, for example, deputising for the Manager in their absence and participating in projects that are related to the role. In addition, you will be required to participate in business and social events organised for staff.

Your responsibilities

• Administer a portfolio of complex fiduciary structures to a high standard ensuring all administration procedures are adhered to;
• Ensure administration is carried out in accordance with up-to-date tax and legal advice with support from client manager/client director;
• Consistently deliver a timely and high-quality service to clients, demonstrating effective communication ensuring client managers/directors are copied in at all times;
• Liaise with beneficiaries, investment advisers, bankers, auditors, property advisers, agents and lawyers on all matters relating to the management of a portfolio of complex fiduciary structures;
• Ensure that invoicing fees and debt management is carried out in a proactive and timely manner;
• Demonstrate a full understanding of client entity transactions, ensuring all client entity files are up to date and that Minutes and Meeting Notes have been drafter accurately with an appropriate level of detail;
• Support team lead in the management of the team as required from time to time;
• Delegate routine administration tasks to the administration team whilst retaining oversight to ensure tasks are being fully completed in a professional and timely manner;
• Oversee projects as requested by the team lead and ensure these are completed accurately within the deadlines set;
• Demonstrate an understanding and knowledge of risk factors specific to fiduciary structures, particularly in relation to trigger events seeking guidance from client managers/directors;
• Provide on the job training and guidance for more junior members of the administration team sharing technical knowledge and experience;
• Be responsible for FATCA, CRS, Payment Procedures, FID Reviews and Action Points for audit and liaise with auditors.
• Embrace and demonstrate our corporate values and purpose – Tenacity, Service, Teamwork, Agility and Genuine;
• Proactively keep an up-to-date awareness of current industry issues e.g. interest rate movements, change in legislation i.e Substance legislation; and
• B signatory (up to £50,000 on Bank Signing Schedules).

Your profile

• Evidence of prior and proven relevant experience in regulated finance or professional services;
• Sound organisation skills and supervisory experience;
• Possess a solid understanding of the business and markets applicable to the business;
• Hold a relevant professional qualification such as STEP, ICSA; and
• Strong technical IT skills; and
• Drive personal development using all the resources available to achieve success.