Our Guernsey client is looking for a confident and experienced Client Service Director to lead service delivery across a diverse portfolio of insurance clients.

Acting as the strategic contact for clients, you will oversee board meetings, compliance, documentation sign-offs, and ensure service excellence across all touchpoints.

This is a senior leadership opportunity to shape client outcomes, drive internal collaboration, and represent the business in the wider industry.

Responsibilities will include:

• Acting as the strategic lead and primary client contact across all service matters

• Reviewing and approving regulatory submissions, fee quotes, board packs, and policy documentation

• Representing client entities as a Director or Alternate Director as required

• Identifying growth opportunities and driving service enhancements

You’ll need at least 10 years’ experience in a captive environment, strong regulatory knowledge, and the ability to communicate and lead with clarity and professionalism.

Get in touch today with a copy of your latest CV or give Marcel a call on 01481 714 634.