Job title: Senior System Support & Development Analyst
Job type: Permanent
Emp type: Full-time
Industry: Legal
Functional Expertise: HR / Payroll IT & Telecoms
Skills: Application Support System Support HR London Jersey Full Time Permanent
Salary type: Annual
Location: Jersey / London
Job published: 13/02/2026
Job ID: 73230
Contact name: Kate Lister
Phone number: +441481714634
Contact email: kate@firstcall.co.gg

Job Description

Senior System Support & Development Analyst Jersey / London

Are you looking for a new challenge in a fast-paced environment?

We are looking for a Senior System Support & Development Analyst with a strong HR application background to be part of our ambitious, friendly in-house Apps team. 

Within our team, you'll be working in the Application Support & Development team and be responsible for the support and maintenance of the applications used by the organisation. 

If the above interests you or you'd like to know more, we'd like to hear from you!

About the role

  • Support, ongoing development and maintenance of business applications (both internally developed and vendor-specific).
  • Predominantly focus on HR specific applications such as HCM, ATS, Learning and Payroll further expanding integrations to our other core applications such as Viewpoint, Elite 3E and our SaaS suite.
  • Work with clients, third parties, the Strategy Programme Management team, and Business Services colleagues to help identify requirements and deliver enhancements and changes to the business.
  • Work directly with our HR colleagues to improve our HR application suite, using tools such as Retool and Integration Builder, as well as built-in Integration engines such as Workday Studio.
  • Produce and maintain accurate, up-to-date documentation.
  • Collaborate with the Service Desk to help improve our entire departments processes

About you

  • Solid experience within an Application Support team or equivalent and their work.
  • Demonstrable experience with HR specific applications, with a strong preference for Workday experience
  • Strong attention to detail and accuracy.
  • Discretion and demonstrates good judgement.
  • Highly motivated and the ability to work collaboratively.
  • Excellent verbal and written communication skills.
  • Ability to work in a continuously evolving and fast paced environment.