Job Description

Are you ready to take the lead in a dynamic tech support environment?

Our Guernsey banking client is looking for a Senior Systems Administrator to help drive the delivery of their Group Technology Service Desk, ensuring smooth, reliable support across infrastructure and service operations.

Responsibilities will include:

• Managing and resolving Service Desk incidents and requests, ensuring timely and effective outcomes

• Prioritising and escalating tickets, liaising with vendors, users, and external clients as needed

• Supporting infrastructure components including hardware, software, and networks

• Maintaining clear documentation, ensure compliance with audit standards, and providing expert advice

You’ll have strong experience in a tech-focused Service Desk role, strong communication skills, and relevant technical certifications.

If you're solution-driven and ready to make a meaningful impact within a collaborative IT team—this could well be your next step.

Get in touch today with a copy of your latest CV or give Marcel a call on 01481 714 634.