Job Description

A key client is seeking an administrator to join its Insurance Management team in Guernsey. This role plays a key part in supporting domestic general insurance clients and sits within a collaborative, service‑driven team.

This is a client‑facing, hands‑on administrative role with a strong emphasis on daily communication. It will suit someone confident and comfortable engaging with clients and policyholders by phone and email, who enjoys building rapport and delivering a responsive, professional service.

Responsibilities include:

• Day‑to‑day administration of domestic general insurance policies, claims, premiums and client records
• Regular interaction with clients and policyholders via telephone and email, responding clearly, confidently and professionally
• Supporting insurance claims administration from notification through to settlement in line with agreed procedures
• Processing policy amendments, renewals and cancellations accurately while maintaining complete, audit‑ready records

A role that would be perfect for someone organised, detail‑focused and keen to develop a long‑term career in insurance or financial services especially if you are confident picking up the phone and speaking with clients regularly

If you are a proactive communicator who enjoys problem‑solving and keeping clients informed then please apply today with your latest CV or contact Marcel on 01481 714634, or email info@firstcall.co.gg.