Why HFL?

HFL is a young but highly experienced office, we are an inclusive and diverse Guernsey-based, family-owned independent Fiduciary and Fund administration business specialising in the Venture Capital world.

Some of the benefits we offer include:

• Non-contributory pension • Medical insurance for you (Spouse and

Dependants) • Permanent health insurance (PHI) • Performance based bonuses twice a

year • Death in service • Office closure between Christmas and

New Year (deducted from annual leave) • Sports and social events • Team building events • Wellbeing initiatives (such as a 9-day

fortnight and yoga lunches)

• Flexible working (including working from home)

• Recognition awards • Convenient out of town location • Parking • Paid qualifications and continuing

professional development • Dress for your day • Superb career development

opportunities that come with working for a smaller, independent firm.

Job Specification

Job Title: Trainee Fund Accountant Reports to: Fund Accounting Manager

About the Fund Accounting team:

We are Guernsey’s venture capital specialists and our Fund Accounting team work closely with our clients to provide a best-in-class service in the highly competitive, fast paced venture capital environment. We pride ourselves on our flexibility and innovation and adapt to handle all aspects of fund accounting. Due to the nature of venture capital, we are exposed to a wide variety of unique and exciting opportunities meaning that no two days are the same.

About this role:

The Trainee Fund Accountant undertakes bookkeeping, accounting and reporting for a portfolio of active Venture Capital funds. The Trainee Fund Accountant will be expected to assist with the preparation of accurate well- presented client deliverables within the agreed deadlines in accordance with the policies and procedures of the Fund and HFL.

Key Responsibilities:

• Complete relevant training to gain an understanding of different clients and Fund structures

• To undertake bookkeeping, accounting and reporting for a tailored portfolio of venture capital funds. Supports the Fund Accountants and Senior Fund Accountants with a more complex portfolio of clients when necessary

• Assist with producing quarterly management accounts and annual audited accounts in accordance with IFRS and FRS102

• Assist with responding to audit requests in a timely manner

• Assist with providing the relevant information to tax advisors in order for relevant tax reporting to be

prepared

• Responding to client’s ad hoc queries and monitoring the client mailboxes to ensure queries are responded to in a timely manner

• Work closely with the Fund administration team to ensure that accounting records are accurate and

transactions and within the various fund entities are bookkept correctly and in a timely manner

• Attend professional qualification courses and undertake exams in order to complete their qualification

Personal attributes:

• A self-starter with the ability to pick up work accurately and under pressure.

• Excellent communication, team-work and interpersonal skills to develop strong working relationships with colleagues, clients and other stakeholders.

• Strong computer literacy and problem-solving skills are essential.

• Knowledge of the financial services industry.

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Role Profile

Position: Operations - Underwriting Assistant

Location: Guernsey

Band: I

About the team/division

Hiscox underwrites over half of the world's specialist corporate protection insurance

premium, including kidnap and ransom, and has led the development of this market for more

than two decades.

The role of Underwriting Assistant sits in the Operations Team and is responsible for

providing administrative support to the Crisis Management Business Unit. Team members

work closely with internal stakeholders to grow our business and offer unparalleled service to

clients. Our goal is to build a lean function that allows our business to shrink and grow in line

with market conditions.

We are a proactive engine room, anticipating business needs and developing agile solutions.

The team is encouraged to share ideas and opinions, and empowered to drive positive change.

Staff are located in the Guernsey and London Hiscox offices. Remote working requires strong

team alignment so we’re all working towards the same goal – providing market leading

operational support and continuous improvement.

The Role

The Underwriting Assistant will be part of the Operations Team, totalling ten, servicing

different products and completing administrative tasks across the Crisis Management’s

portfolio (Kidnap and Ransom, Marine Piracy, Security Incident Response and Fine Art)

spanning an international footprint that includes London, Guernsey, Miami, and Latin

America.

New joiners are supported through a structured 8-week training plan with plenty of

opportunities to shadow members of the wider Crisis Management team to build relationships

with stakeholders as well as fellow team members.

Professional and academic growth is supported at Hiscox through opportunities for team

members to obtain qualifications accredited by the Chartered Insurance Institute (Certificate,

Diploma, and Advanced Diploma). We also support team members in gaining project

management skills through completing Lean Six Sigma courses, which help develop skills

needed to lead efficient projects.

We value and reward proactive team players who are not afraid to ask questions and take on

challenges with a positive attitude.

Main responsibilities

• Provide high quality service and operational support to underwriting teams and

brokers, ensuring quality, consistency and reliability

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• Preparation of policy documentation and data entry for internal and external clients

meeting established SLAs

• Develop and maintain document templates and process template change requests

• Assist with embedding regulatory controls and producing necessary reporting

• Build strong knowledge of your class(es) of business and all processes and systems

involved

• Champion operational best practice, identifying opportunities for improvements in

process, service, quality, and time taken to complete tasks, and participating in

solution design

• Understand and comply with operational processes and procedures Ad-hoc projects

and other work items at request of Team Leader.

The Candidate

Our must haves

• Strong academic background (A-Levels or equivalent) with excellent analytical and

technical skills, proficient in MS Office.

• High-quality administrative and organisational skills, demonstrating professionalism,

initiative, and the ability to work unsupervised.

• Strong work ethic, willingness to learn and take on additional responsibilities, with

excellent communication skills to build relationships and clarify requirements.

• Commitment to service excellence, attention to detail, and quality, consistently

meeting SLAs and managing workload to meet deadlines.

• Capable of working under pressure, solving challenges independently, and

proactively learning about the business and products.

• A team player with a positive attitude, flexible approach to change, and the ability to

motivate and influence others.

Nice to have

• Spanish language knowledge

• Experience in a similar operational role

• Knowledge of insurance products

About Hiscox

As an international specialist insurer we are far removed from the world of mass market

insurance products. Instead we are selective and focus on our key areas of expertise and

strength - all of which is underpinned by a culture that encourages us to challenge convention

and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to

talented people. Hiscox is full of smart, reliable human beings that look out for customers and

each other. We believe in doing the right thing, making good and rebuilding when things go

wrong. Everyone is encouraged to think creatively, challenge the status quo and look for

solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary.

We like to do things differently and constantly seek to evolve. We might have been around

for a long time (our roots go back to 1901), but we are young in many ways, ambitious and

going places.

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Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds

good to you, get in touch.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

About Crisis Management

Hiscox Crisis Management has helped thousands of clients from the largest of global

corporations through to small businesses and families. We cover individuals and companies

against a wide range of security threats including threats to kill, injure, abduct or to damage

property; illegal detention; and hijack – working in partnership with Control Risks the leading

global risk consultancy.

We also specialise in providing discreet, bespoke insurance cover for the luxury assets of the

ultra-high net worth individual – anywhere in the world. Our highly confidential service

includes global protection for fine art, property portfolios, cars, valuables, and collections.

If you’re unfortunate enough to have to make a claim, we'll be looking for reasons to pay it

quickly rather than for excuses to delay.

What we offer

• Excellent career opportunities beginning with a tailored 8 week new joiner

programme

• Competitive salary and benefits package including length of service awards,

sabbaticals, medical cover and pension to name a few

• Flexible working arrangements

• Opportunities for development and secondments, as wide of the global Hiscox

business

JOB DESCRIPTION

JOB TITLE Administrator, On/Off Boarding D1

DEPARTMENT Trust & Corporate

REPORTING TO Manager, On/Off Boarding

JURISDICTION Guernsey

OAK SUMMARY Oak Group is a leading provider of Fund Administration, Private Client and Corporate Services. The Group is headquartered in Guernsey and has offices in Jersey, Mauritius, and the Isle of Man. Our clients range across high-net-worth individuals, families, corporate institutions and asset managers. Oak employs over 220 people, the majority of whom are qualified as accountants, corporate secretaires, and fiduciary professionals. We prioritise continuous growth and development of our people, recognising that their success is the foundation of excellent client service and business growth. Oak has a new ownership structure whereby it will be owned by a standalone company, Opera. The majority shareholder is Stephen Lansdown, co-founder of Hargreaves Lansdown, the U.K.’s largest stock broking firm and a member of the FTSE 100. Oak is privately owned with a fully aligned strategy for growth and transformation. Our vision is long-term and extensive and will allow us to plot a strategic arc. Our holistic strategy includes investing into cutting-edge technology and data management tools, investing into back- office simplification to improve client and employee experience, extensive training for our team, and continually enhancing our employee value proposition all to align staff and shareholder interest and fuel a constant drive for sustainable excellence and growth. Oak is committed to this exciting journey. JOB SUMMARY The purpose of the role is to deliver excellent organization & administration to the On/Off Boarding team regarding new business & closure cases and to assist the On/Off Boarding team as required. The job holder will liaise closely with the team, the Trust administrator relevant to the client concerned and intermediaries. The role will give the job holder exposure to administering the take on of new business or the closure of existing company and trust structures with a view to them becoming fully versed in all aspects of the role and the processes involved with On and Off Boarding business. KEY RESPONSIBILITES Client Service & Relationships

Assisting with the take on of new business or the closure of existing company and trust structures including (but not limited to): email and telephone communication with intermediaries; transactional work; monitoring of the status of On/Off Boarding cases; assisting with the drafting of minutes/resolutions required and source documents for presentation by the Client Committee.

Maintaining and building good relationships with intermediaries through quality service. Responding to all relevant communications within 24 hours (including holding replies). Preparation for and attendance at virtually held and locally based meetings and preparation of the

post meeting file note. Preparing payment instructions as may be required as part of the On/Off Boarding process, including

liaising with the relevant administrator to ensure the collection of fees within 1 month of issue.

JOB DESCRIPTION

Employee Signature:_____________________________________ Date:_____________________ Employee Name:________________________________________

Collaboration and contact with administration and business support teams as may be required during the On/Off Boarding process.

Regulatory & Risk

Maintaining and updating Client Profiles and Risk Assessments as required during the On/Off Boarding process.

Obtaining initial client due diligence and related information for On Boarding clients and reviewing existing CDD to ensure compliance prior to closure for Off Boarding clients.

Attending to and completion of relevant Tasks within their due date.

General Responsibilities

Understand and adhere to OTGL Policies and Procedures Completion of timesheets daily and reaching a monthly utilisation target.

Completing any other duties as may be required from time to time in accordance with the requirements of the role, team and evolving nature of the function.

In all aspects of your role, display and adhere to our vision and values.

KEY COMPETENCIES & SKILLS

Minimum 2 year’s experience within in an administrative role ideally within Trust & Corporate GCSE’s (or equivalent) with English & Mathematics at Grade C or above Open to undertaking a relevant Professional Qualification e.g. STEP, ICSA, ACCA An eagerness to learn about fiduciary services business including the regulatory requirements. Good IT skills, including practical experience of Microsoft Outlook, Word and Excel Good written and verbal communication skills Ability to work accurately with good attention to detail. A flexible attitude towards work and a willingness to assist other members of the team as required. Good time management, prioritisation and organisational skills Demonstrates drive, ambition & willingness to learn. A proactive approach to work & the ability to work as part of a team

KEY BUSINESS PARTNERS

On/Off Boarding team, especially Manager External contacts & intermediaries Trust & Corporate Directors Finance Team Compliance Team Accounting Team