About Hiscox Crisis Management: Our London Market Crisis Management division is expanding with aspiration to write $300m in premiums in the future. The key to our success is developing cross class underwriters of the future with the passion for doing something differently, taking calculated risk and building strong relationships across the globe. This is your opportunity to become part of the division primarily focussing on Art & Private Client underwriting based in Guernsey. Our Guernsey team cover fine art, jewellery, classic cars, jewellers block and HNW household as well as a broad range of collectibles including furniture, coins, musical instruments, gold, bank notes and stamps. The role We are looking for an associate underwriter to join our underwriting team. This role will report directly into an Underwriter. You will be expected to underwrite Art & Private Client insurance in order to meet agreed service standards and key performance objectives. In consultation with the Underwriter, you will be expected to drive and deliver underwriting success. What you’ll be doing • Deliver underwriting performance in line with the budget. • Develop relationships and maintain existing relationships with all of our distribution channels • Underwrite, price and negotiate accounts consistent with the quality of the risk and according to the company’s strategy and guidelines; mainly focused on renewal (existing) business but you may also handle new business from established distribution channels • Drive ongoing and continuous improvement within the Underwriting department. • Manage and analyse a portfolio of business and make recommendations to leaders on how to improve profitability and ensure production targets are met • Achieve production targets and underwrite business profitably in a volume environment • Participate in client and broker calls/ meetings to further develop knowledge of the class. • Build a knowledge of all Crisis Management lines and support underwriting systems • Help to produce regular and ad-hoc management information reports, (using various reporting tools and techniques), analysing and presenting data to assist strategic underwriting decisions. • Maintain excellent service standards • Work on other projects, as assigned Our must haves • Excellent communication skills with confidence to build relationships at all levels, and ask questions to ensure requirements and rationale are understood. • Enthusiastic, hardworking and driven individual with a focus on providing the best possible service. • Able to demonstrate evidence of using analytical skills to support decision making. • Can demonstrate ability to prioritise and organise workload in order to meet tight deadlines. • Able to learn and take on new tasks quickly and use own initiative to explore possibilities before raising queries. • Proactive, showing initiative when completing tasks by pre-empting issues and proposing solutions for them. • Flexible approach to work with a strong desire to learn and undertake additional responsibilities.

Our nice to haves • Degree educated or equivalent • Spanish language skills Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

Job Description

Job Title: Senior Client Insurance Manager

Reporting to: Team Leader

Company: Artex Risk Solutions (Guernsey) Limited

Location: Guernsey

Role Overview This role sits within the Client Insurance department of Artex, reporting to a Team Leader, fulfilling the

Senior Client Insurance Manager role on a specific portfolio of clients

Responsibilities:

 Responsible for all client insurance and reinsurance administration issues including liaison with the wider insurance team

 Contributes to preparation and review of board pack, attends board meetings and presents the insurance section to the Board

 Review of minutes and matters arising following the board meeting

 Establishes underwriting and reinsurance programs, checking the appropriate match of incoming and outgoing policies

 Prepares and reviews policy wording

 Producing renewal reports

 Prepares renewal presentation packs for reinsurers

 Reviews and settles all claims and bordereau

 Monitors reinsurance recoveries and liaises with reinsurers to collect outstanding amounts due

 Liaises with external parties such as the GFSC, advocates and auditors as required

 Prepares insurance accounts/triangulations/underwriting statistics monthly/quarterly

 Obtains and verifies all formal reinsurance documents, slips, cover notes and policies against inwards policy documents

 Ensures all new policies, renewals and cancellations are completed in a timely manner

 Handles new client enquiries as allocated

 Monitors and reviews solvency and capital adequacy and ensures the necessary action is taken to protect clients’ interests where needed

 Mentorship of junior members of the team

 Reviewing work completed by the Client Insurance Assistant

Business management responsibilities:

 Adhere to Artex Policies and Procedures at all times

 Undertake all activities in a professional and ethical manner

 Attend and actively participate in internal meetings initiatives

 Complete timesheets accurately and on time

 Contribute to the overall positive working environment with impeccable conduct

Personal attributes, knowledge and experience:

 CII qualified (or equivalent)

 Confident communicator, a reliable team player

 Ability to maintain high quality work in a changing environment

 A high level of computer literacy, especially Microsoft Office

 Mutual regard for our key values; Empathy, Engagement, Excellence, Expertise