MARSH MANAGEMENT SERVICES GUERNSEY LIMITED TREASURY & COMPLIANCE ADMINISTRATOR

Marsh Captive Solutions Marsh Captive Solutions is the world’s largest captive manager. Our clients come to us for a one-stop approach to innovative captive solutions, including advice, implementation, management, and actuarial services. We have more than 500 colleagues managing more than 1,550 captives globally across 55 domiciles. Marsh Guernsey In the Island for 50 years, we are committed to growing our business through innovation and excellent client service. We are investing to grow and are on the lookout for talented individuals with a hunger and enthusiasm to progress in their roles and drive the business forward.

Position Overview Based in our Guernsey office, this is a dual role split over two of our critical functions. In this varied and challenging role, you will:

1. Report to the Treasury Manager and support the treasury team in the day-to-day operations of the Treasury function of our clients, with a particular focus on cash management including payment and receipt administration.

2. Report to the Compliance Officer and provide administration support to the Compliance Function. What we are looking for A positive, enthusiastic & self-motivated team player. The successful candidate will have good organisational and communication skills (verbal and written) with an eye for detail and a willingness to learn and progress. What you will be rewarded with A modern, friendly, supportive, and collaborative working environment. A rewarding and interesting career in a dynamic and innovative industry. Training and professional development opportunities to help you on the way to achieving your own personal career goals. Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, dental insurance, health assessments plus many more. MAIN RESPONSIBILITES Treasury Administration:

 Processing of payments & receipts  Maintenance of online banking platforms and automatic payment interface with our own proprietary

systems  Placement, renewal & processing of fixed term deposits, letters of credit & other client financial assets  To assist in the subscription & redemption of investments  Liaise with banks, investment managers & other financial institutions  Liaise with member of the internal client servicing team  Maintain, review & update bank account mandates

Compliance Administration:

 Monitoring compliance against applicable laws and regulations  Monitoring compliance against internal policies and procedures  Maintenance of authorised signatories, together with individual ‘verification of identity’ documents  Performing client file reviews and keeping client due diligence up to date

Marsh Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market- leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

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Role Profile

Position: Operations - Underwriting Assistant

Location: Guernsey

Band: I

About the team/division

Hiscox underwrites over half of the world's specialist corporate protection insurance

premium, including kidnap and ransom, and has led the development of this market for more

than two decades.

The role of Underwriting Assistant sits in the Operations Team and is responsible for

providing administrative support to the Crisis Management Business Unit. Team members

work closely with internal stakeholders to grow our business and offer unparalleled service to

clients. Our goal is to build a lean function that allows our business to shrink and grow in line

with market conditions.

We are a proactive engine room, anticipating business needs and developing agile solutions.

The team is encouraged to share ideas and opinions, and empowered to drive positive change.

Staff are located in the Guernsey and London Hiscox offices. Remote working requires strong

team alignment so we’re all working towards the same goal – providing market leading

operational support and continuous improvement.

The Role

The Underwriting Assistant will be part of the Operations Team, totalling ten, servicing

different products and completing administrative tasks across the Crisis Management’s

portfolio (Kidnap and Ransom, Marine Piracy, Security Incident Response and Fine Art)

spanning an international footprint that includes London, Guernsey, Miami, and Latin

America.

New joiners are supported through a structured 8-week training plan with plenty of

opportunities to shadow members of the wider Crisis Management team to build relationships

with stakeholders as well as fellow team members.

Professional and academic growth is supported at Hiscox through opportunities for team

members to obtain qualifications accredited by the Chartered Insurance Institute (Certificate,

Diploma, and Advanced Diploma). We also support team members in gaining project

management skills through completing Lean Six Sigma courses, which help develop skills

needed to lead efficient projects.

We value and reward proactive team players who are not afraid to ask questions and take on

challenges with a positive attitude.

Main responsibilities

• Provide high quality service and operational support to underwriting teams and

brokers, ensuring quality, consistency and reliability

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• Preparation of policy documentation and data entry for internal and external clients

meeting established SLAs

• Develop and maintain document templates and process template change requests

• Assist with embedding regulatory controls and producing necessary reporting

• Build strong knowledge of your class(es) of business and all processes and systems

involved

• Champion operational best practice, identifying opportunities for improvements in

process, service, quality, and time taken to complete tasks, and participating in

solution design

• Understand and comply with operational processes and procedures Ad-hoc projects

and other work items at request of Team Leader.

The Candidate

Our must haves

• Strong academic background (A-Levels or equivalent) with excellent analytical and

technical skills, proficient in MS Office.

• High-quality administrative and organisational skills, demonstrating professionalism,

initiative, and the ability to work unsupervised.

• Strong work ethic, willingness to learn and take on additional responsibilities, with

excellent communication skills to build relationships and clarify requirements.

• Commitment to service excellence, attention to detail, and quality, consistently

meeting SLAs and managing workload to meet deadlines.

• Capable of working under pressure, solving challenges independently, and

proactively learning about the business and products.

• A team player with a positive attitude, flexible approach to change, and the ability to

motivate and influence others.

Nice to have

• Spanish language knowledge

• Experience in a similar operational role

• Knowledge of insurance products

About Hiscox

As an international specialist insurer we are far removed from the world of mass market

insurance products. Instead we are selective and focus on our key areas of expertise and

strength - all of which is underpinned by a culture that encourages us to challenge convention

and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to

talented people. Hiscox is full of smart, reliable human beings that look out for customers and

each other. We believe in doing the right thing, making good and rebuilding when things go

wrong. Everyone is encouraged to think creatively, challenge the status quo and look for

solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary.

We like to do things differently and constantly seek to evolve. We might have been around

for a long time (our roots go back to 1901), but we are young in many ways, ambitious and

going places.

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Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds

good to you, get in touch.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

About Crisis Management

Hiscox Crisis Management has helped thousands of clients from the largest of global

corporations through to small businesses and families. We cover individuals and companies

against a wide range of security threats including threats to kill, injure, abduct or to damage

property; illegal detention; and hijack – working in partnership with Control Risks the leading

global risk consultancy.

We also specialise in providing discreet, bespoke insurance cover for the luxury assets of the

ultra-high net worth individual – anywhere in the world. Our highly confidential service

includes global protection for fine art, property portfolios, cars, valuables, and collections.

If you’re unfortunate enough to have to make a claim, we'll be looking for reasons to pay it

quickly rather than for excuses to delay.

What we offer

• Excellent career opportunities beginning with a tailored 8 week new joiner

programme

• Competitive salary and benefits package including length of service awards,

sabbaticals, medical cover and pension to name a few

• Flexible working arrangements

• Opportunities for development and secondments, as wide of the global Hiscox

business