Job Description

Are you a confident communicator with a passion for client service and administration? Join a leading retirement solutions provider as a Client Relationship Administrator in their friendly Guernsey office. This is your opportunity to grow within a supportive, close-knit team that values development, precision, and professional integrity.

This client-facing role centres around building strong relationships with members, advisors, and third parties, while supporting the smooth administration of retirement products. If you're ready to step into a client service role where no two days are the same, this could be the ideal next move.

Responsibilities include:

• Handling day-to-day administration of retirement products and related tasks.

• Responding to member queries and liaising with advisors and intermediaries.

• Keeping internal systems (e.g. Viewpoint) accurately updated.

• Allocating incoming work across the team and following internal workflows.

You will succeed in this role if you bring your strengths in teamwork and clear communication – both face-to-face and over the phone. You should be organised, and provide detail-oriented administration and bring a proactive approach and along with a willingness to learn.

Whether you’re early in your financial services career or looking to take the next step, this role offers structured support and real opportunity. Apply today with your latest CV or contact Damian on 01481 714634 or email info@firstcall.co.gg to find out more.