Job title: Senior Administrator, Operations and Business Support
Job type: Permanent
Emp type: Full-time
Industry: Financial Services
Functional Expertise: Compliance & Risk Trust & Corporate
Skills: AML CFT Data Reconciliation STEP CGI Company secretarial Trust Administration Guernsey Full Time Permanent
Salary type: Annual
Location: Guernsey
Job published: 12/12/2025
Job ID: 69045
Contact name: Kate Lister
Phone number: +441481714634
Contact email: kate@firstcall.co.gg

Job Description

Senior Administrator, Operations and Business Support - Guernsey

To be part of the Operations and Business Support team in order to provide operational support to the Fiduciary Services business.

This will include managing statutory data within our core database and updating the Guernsey Registry, as required, and within regulatory deadlines.

To ensure that there are sufficient processes, procedures and reporting systems in place to monitor, review, assess and minimise client operational & AML/CFT risk within the business, whilst acting in accordance with the local Laws, Orders, Codes of Practice and Regulations and Group policies.

In particular the post holder is expected to work with the other departments to ensure that our key data is accurate and compliant with our regulatory obligations.

Job accountabilities:

Data Processing & Review

  • Assist with data reconciliation and exception reporting, including weekly audit report of Acumen, weekly outstanding source of funds and monthly original client due diligence reconciliation.
  • Manage statutory data on Acumen.
  • Management of tasks and workflows, including assisting with a project to reduce outstanding tasks.
  • Set up of contact cards on Acumen.
  • To assist with and provide cover for the Guernsey Registry submissions and management of the data held in Acumen & at the Registry.
  • Administration of the Banking platforms.
  • Manage banksrequests for information where Praxis has an introducer status.
  • Maintenance of statutory records for in-house companies.
  • Preparation of RORASQ documentation for Annual Validation filing deadlines.
  • Provide support pan-island in the alignment of data in Acumen and the standardisation of policies & procedures as they affect the team.

Other

  • Company secretarial duties for in-house companies (non-lead licensee companies).
  • Assist with various projects as they arise from time to time.

Minimum education and experience

  • A minimum of 5 yearsrelevant experience.
  • Educated to ALevel standard or equivalent.
  • Relevant professional qualification (i.e. STEP or CGI) would be preferable.
  • Guernsey Trust and Company administration experience.
  • Experience with using the Guernsey Registry.
  • Guernsey Company secretarial experience is preferable.

Required skills

  • IT aware, preferably with good knowledge of Excel and Word.
  • Organised, with attention to detail and accuracy of data input.
  • Strong analytical skills.
  • Risk awareness & awareness of regulatory reporting requirements.
  • Strong communication and interpersonal skills.
  • Team player.
  • Ability to maintain complete confidentiality.