Associate Director – Risk and Compliance - Guernsey

To make a significant contribution to Guernsey R&C and represent matters at Group R&C level.  Planning, executing and closing Guernsey related Risk & Compliance projects and work-streams and change management in respect of Risk & Compliance matters. In addition, support Guernsey R&C advisory service that supports all business functions acting as Compliance Officer (CO), Money Laundering Compliance Officer (MLCO) and Money Laundering Reporting Officer (MLRO) for the Licensees.  Mentoring and training of more junior members of staff and supporting the Board of Directors in ensuring that regulatory requirements are met.

MAIN RESPONSIBILITIES AND DUTIES

• Act as Compliance Officer (CO), Money Laundering Compliance Officer (MLCO) and Money Laundering Reporting Officer (MLRO) for certain JTC and POI regulated businesses.
• Assumes ultimate responsibility for the successful management of an extensive and varied workload, including the provision of a professional risk and compliance services to the “internal client” Leads on risk and compliance matters (including making jurisdictional regulatory notifications).
• Act as the primary R&C business lead, responsible for Board level regulatory advisory, risk and compliance reporting, board meeting attendance as well as presentations and training provision.
• Supervising JTC Licensees’ and Client Licensees’ businesses, business risk assessments, compliance and AML/CFT/CPF policies and procedures, compliance monitoring programmes; and registers (‘core compliance infrastructure materials’).
• Act as a primary point of contact between the regulator and relevant reporting institutions.
• Leads, inspires, and motivates the team members to ensure an effective, efficient and harmonious working environment, promoting JTC values and supporting the unique stakeholder culture.
• Provision of advice (excluding legal and tax) and regulatory guidance to JTC and clients and the business in relation to risk, regulatory compliance and AML/CFT/CPF issues.
• Leads in relation to suspicious or unusual transaction reporting and risk-escalated and contentious matters, including complaints and legal disputes.
• Liaising with auditors and other service providers (e.g., custodians).
• On-going review and maintenance of core compliance infrastructure material.
• Producing management information and reports in a timely manner.
• Maintaining an up to date understanding of the relevant legal and regulatory requirements and maintaining awareness of developments and changes to compliance and risk management matters.Assisting with the review of new laws, rules, and regulatory requirements and in conjunction with the wider R&C team, liaising with local management and advising the Board about their impact and ensuring JTC meets all relevant requirements and always operates good practice.
• Responsible to oversee ongoing effective compliance / transactional monitoring in accordance with regulatory and business requirements for client entities.
• Manage and mitigate risk through an independent programme of thematic reviews and quality assurance checking.
• Ensure accurate schedules of findings and key review documentation is maintained.
• Provide advice and guidance to the business in relation to risk, compliance and AML/CFT/CPF issues.
• Maintains key relationships with Chief Risk Officer, Group Head of R&C, Group Chief Counsel and R&C colleagues in all jurisdictions.Further the jurisdictional MD and senior management team, internal audit teams, clients, regulators, law enforcement and industry professions and influencers.
• Act as a business lead in providing guidance on pricing related matters in respect to client compliance services to new or existing clients and in re-pricing decisions.
• Assist with embedding a positive compliance culture within the business, through close personal engagements.
• Remain aware of the obligations for the reporting of suspicious transactions externally.
• Ensuring own knowledge of, and compliance with, policies and procedures.
• Adhere to CPD requirements in accordance with qualification level and JTC’s policy and procedure.
• Attending relevant seminars and conferences.
• Adhere to JTC core values and expected behaviours.
• Any other duties as deemed necessary by senior management.

ESSENTIAL REQUIREMENTS

• ICA Diploma qualified.
• At least 10 years industry experience.
• Expertise and comprehensive technical knowledge of corporate governance, compliance, and risk management.
• Comprehensive and current understanding of the regulatory obligations and the reporting obligations.
• Solution-driven with a practical and commercial approach.
• Experience of reporting at executive and Board level.
• Exceptional attention to detail with the ability to review and resolve complex issues.
• Excellent communication skills both verbal and written across all levels.
• Strong leadership and management skills including planning and project management.

Director - Tax Compliance and Reporting – Guernsey / London

This role is responsible for the output of the client tax compliance & reporting services . The individual will oversee the Groups client entity tax reporting function , ensuring compliance with all relevant tax reporting obligations, in line with regulations, in numerous jurisdictions.,. The role holder will be involved in reviewing tax advice obtained by clients pre and post structuring , and supporting business operations by monitoring when tax advice and compliance are required. The role holder will work closely with senior management across multiple jurisdictions to develop and implement tax policies and procedures to ensure client entities are compliant with all tax reporting requirements.

Job accountabilities:

• • Setting goals for the function which align with the overall Group strategy to ensure the specialised support given to the Group is at the highest quality.
  • Working with Directors and Relations Partners across various jurisdictions to set fees for tax compliance and reporting and agree billing responsibilities, to ensure profitability of the tax function.
  • Provide a practical level of theoretical and technical tax expertise and procedures in order to successfully deliver the tax function and develop recommendations for change.
  • Overseeing the preparation and submission of filing UK, Guernsey, Jersey, IOM and BVI company annual tax returns,
  • Overseeing the preparation of any other tax compliance and reporting requirements in those jurisdictions for both companies and trusts, including VAT and ATED.
  • Overseeing the preparation of filing of the Group’s tax returns in the UK and Crown Dependencies.
  • Overseeing the preparation of offshore trust IHT returns and stockpiled gains reports and relevant income calculations.
  • Audit and Risk Management: Manage tax audits and enquires with tax authorities where inhouse tax are the engaged agent, ensuring minimal financial and reputational risk.
  • Leadership and Team Management: Lead and develop the tax team, providing guidance and support to ensure high performance.
  • Training and development: Overseeing and providing tax training and support for the wider staff to ensure the organisation is aware of tax legislative changes
  • Internal Collaboration: Work with other departments to provide tax-related support for business operations and transactions.
  • Policy Development: Develop and implement internal tax policies and procedures.
  • Continuous Improvement: Stay updated on tax legislation changes and best practices, recommending process improvements as necessary.

Minimum education and experience:

• Educated to degree standard or equivalent experience.
• Professional qualification such as a CTA qualification.
• Requires deeper and more complex knowledge through having at least 8-10 years of progressive experience in tax compliance, including experience in a leadership role.
• Experience in UK company and trust tax is essential.

Required skills:

• Ability to engage and communicate/present complex information concisely and to a non-technical audience and the ability to explain and defend own and/or team reports.
• Ability to set and promote the correct organisational culture and values and act as a figure head/business advocate for the path forward.
• Deep knowledge of policies, procedure, regulations and legislation in operational area, and up to date knowledge of external issues (legislative, regulatory, best practice standards, etc.) that affect client servicing area in order to be able to affect change in the business in line with the industry standards.
• Able to influence across jurisdictions for the benefit of the business.
• Excellent communication and leadership skills.
• Excellent quantitative, analytical, and problem-solving skills, along with the ability to apply those skills to resolve client requirements.
• Excellent planning and organisational skills along with the ability to tackle multiple workstreams while meeting tight deadlines.
• Proactive and self-motivated, with a desire to identify opportunities and take ownership for implementing improvements.
• High level of accuracy and attention to detail in preparing and reviewing tax documents.

Role Description – Senior Manager

Reporting:   Director

Mission:   Responsible for the overall management of an administration team of between 5 – 10 staff combined with responsibility for client services.

Detailed Responsibilities:

• Principal responsibility for a Trust Team of between 5 – 10 Trust Personal.
• To recruit, manage, motivate, develop and appraise staff so that their individual and collective performance meets current and future needs of the business.
• Principal responsibility for direct contact with prime clients, including the development of excellent relationships with these clients, relationship managers, investment advisers, asset managers, bankers, and other professional advisors.
• Client servicing involving international overseas travel to visit existing clients, professional firms or other companies and Relationship Managers and business development when opportunities arise.
• To pro-actively manage the profitability and debtor status of the client cases in the team.
• Ensure adherence to policies and procedures.
• May act as a Director of Client Companies and will hold the position of “A” Authorised Signatory.
• Maintain a very wide knowledge and understanding of international tax and inheritance laws, investments markets and other international business matters.
• Attend management meetings and have input into establishing and revising procedures and policies, proposing ways to enhance profitability and productivity.
• Review and manage integrity of new business flow into the team.
• Review and manage risk relating to client cases with the team.

Performance Measures:

• Delivering Business Results
• Managing the Customer Relationship
• Leading Others
• Influencing
• Planning and Control
• Making Good Decisions
• Making Change Work

Required skills

• Relevant Technical Qualifications (STEP, ICSA, CIB, Trustee Diploma)
• Previous board experience or acted as a director of client companies
• People management skills
• Organisational skills
• Delegation skills
• Presentation skills
• Marketing skills
• Computer literate
• CRS/FATCA

Education and / or Experience

Preferred

• Sound academic background
• Must have at least 10 years’ experience in management within the Trust industry
• Relevant Technical Qualification (STEP, ICSA, CIB)

Competencies

• Behavioural

• Acts as a role model for trustworthiness, integrity, and respect for others.
• Fosters open communication on all issues, in all situations and with all people.

• Technical

• Takes responsibility for managing client relationships, ensuring the business and clients gain maximum value from those relationships.
• Focuses attention and team resources to meet business goals, establishing targets, priorities, and objectives for team members.
• Looks for ways to meet and exceed challenging performance standards and targets, setting personal goals at or beyond business expectations.
• Thinks “outside the box” and converts ideas and possibilities into practice to create value for the business and gain competitive advantage.
• Provides encouragement and opportunity for people to generate innovative ideas and initiatives, championing their implementation.
• Uses knowledge of individuals’ strengths, interests a development needs to develop their capabilities and contribution to the team.

Job Description

Job Title:             Client Director

Jurisdiction:             Guernsey

Department:             Corporate and Fund Services

About Us

Suntera Global is a multi-jurisdictional provider of fund, corporate and private wealth services. We believe in empowering responsible ambition through the professional delivery of fund, company and trust administration as well as outsourced compliance, escrow, accounting, and tax services. We have over 400 specialists supporting a global client base from offices in the Bahamas, the Cayman Islands, Guernsey, Hong Kong, the Isle of Man, Jersey, Luxembourg, Malta, and the US. For more information visit suntera.com.

About the Role

The Corporate and Fund Services team have a fresh and modern approach which sets them apart from their peers. Through their open and creative approach to working alongside their clients they build upon one another’s ideas and expertise to create the ideal solution.

The purpose of the role will be to manage the people within a client delivery pod, mainly administering fund clients, acting as Client Director for key relationships and (if required) acting as a Director of client vehicles, including some POI Licensees.

The Client Director will take pride in managing client expectations and providing efficient, timely and high-quality administration services.

Key responsibilities include:

• Acting as line manager for Client Delivery Pod
• Acting as Client Director for key clients
• Acting as Director of Client Vehicles including POI Licensees (if required)
• Managing workloads and ensuring all key tasks are diarised and completed as required
• Working with Head of Client Delivery and other pod leaders to manage workload across the client delivery function
• Providing a high level of professional service to a portfolio of client relationships and attending generally to fund and corporate structures
• Preparing for and attending board meetings
• Overseeing the drafting of board meeting agenda, minutes and written resolutions, and ensuring all governance requirements are met
• Assisting the company boards in ensuring good governance
• Liaising with professional firms as required
• Dealing with Capital Calls and Distributions
• Processing of documentation relating to investment transaction
• Liaising with various parties through transactions or corporate actions
• Adhering to operating procedures and internal policies
• Being proactive in supporting company-wide objectives
• Ensuring you and your team comply with regulatory and legal requirements
• Any other ad-hoc tasks and responsibilities as assigned to you by your manager
• To ensure cover within the team during any absences

About You

You will have strong relevant experience and strong interpersonal skills. The following attributes would also be advantageous:

• A minimum of 10 years’ client relationship management experience, including Closed-Ended Alternative Fund experience
• The ability to lead, manage and develop a team
• Directorship experience
• Client onboarding experience
• ICSA, ACCA, or similar, professionally qualified or part-qualified
• Business development experience
• Good network of contacts
• Good grasp of oral and written English
• Working knowledge of Word, Excel and Outlook
• Communication skills
• Presentation skills
• Customer service skills
• Interpersonal skills
• Organisational skills
• Ability to manage priorities and multiple deadlines in a dynamic and proactive way

This is an exciting opportunity to join a professional team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

Key People

The team members, line managers and hiring managers the candidate may interact with during the hiring process and on the job.

• Mark Vidamour, Head of Corporate and Fund Services
• Chris Le Page, Head of Client Delivery, Corporate and Fund Services