Senior Associate - Risk, Regulation and Fintech – Guernsey / Jersey

Job Summary

The Risk & Regulation / FinTech team forms the largest and most prominent part of our Advisory business with the broadest range of projects and client diversity across a variety of industry sectors but primarily focused on financial services. Our subject matter experts are engaged by clients locally, globally and across the wider PwC network, regularly working with PwC counterparts around the world.

The team is led by a UK & CI Partner, augmented with experienced Directors and a strong management team with excellent possibilities to progress given our continued and exciting growth.

The team provides advice and assistance based on deep financial, analytical and business process skills to help our clients improve the way they operate, innovate and grow, reduce costs, manage risks, leverage talent and change the way they do business.

We work closely with client staff at global organisations across all levels. We bring our insight, experience and thought leadership to large, complex projects in core focus areas including:

• Implementing cutting-edge global financial technology solutions
• Navigating local and international risk, governance and regulatory change
• Assisting with buy-side and sell-side Transactional Services (Reg Due Diligence)
• Managing multi-million pound financial services remediation programmes
• Leading global anti-financial crime consulting and managed services
• Empowering local businesses to overcome transformational challenges
• Operating model design, optimisation and implementation

We are looking for ambitious and experienced professionals to join our team as we continue to grow our business. Whether you can manage challenging and complex technology implementation projects, provide critical advice around complex subject matter or assist our clients in delivering and implementing business transformation, we are looking for you.

Responsibilities:

You will work closely with senior personnel internally and crucially externally, be involved in a variety of engagements, interacting with clients and building business relationships across the region. Being part of a smaller, agile department, you will also have excellent opportunities to be involved in strategic initiatives, have input into the management of the business and contribute directly to the running of the practice.

Responsibilities include:

• Working with a range of clients where you will deliver a tailored service to meet their requirements
• Completing a diverse range of assignments as part of teams, working collaboratively within them
• Supporting the development of client project deliverables and creation of proposal documents
• Building relationships both internally within the PwC network and externally with senior client management teams on ongoing engagements
• Supporting the leadership and management teams with the Advisory growth agenda
• Ongoing development of in-depth industry experience and process expertise
• Continuously remain abreast of any new regulations published in Jersey and/or Guernsey
• Utilising your proven track record and experience to assist clients in improving their business performance so they are able to respond quickly and effectively to situations, and extracting value from transactions
• Development of client project deliverables and creation of proposal documents
• Coaching and supporting the development of junior team members

Direct Reports
This role reports to:

• Partners, Directors, Senior Managers, Managers

Reporting to this role:

• Associates

Qualifications & Certifications
No specific qualifications or certifications are needed for this role however it will be advantageous to hold a qualification such as those listed below or an equivalent

• University degree (Upper Second Class or higher)
• ACA / ACCA (or equivalent)
• Compliance, Governance or Risk related qualifications e.g. CISI, ICA, ACAMS or equivalent
• Other industry recognised qualifications e.g. PRINCE2, Agile, Lean Six Sigma, CFA, or equivalent

Skills & Experience Required
As a credible candidate you will have developed core skills in your associated discipline and be able to demonstrate prior experience in financial services. You will also be digitally literate and / or are passionate about learning new digital skills to support our practice.

Essential skills

• A minimum of 3 years’ experience working within financial services
• Existing knowledge of financial services regulatory frameworks
• Strong communication and stakeholder management skills
• Technologically minded, and/or a willingness to learn new skills
• Ability to lead self, with a problem-solving mentality
• Ability to accurately prepare and review reports on technical subject matter
• Comfortable in providing support to less experienced members of the team
• Delivering projects to tight deadlines and managing multiple stakeholders
• Proficiency in Microsoft Office Suite (Excel, Word, Powerpoint, etc)

Desirable skills

• Experience with various organisational risk, fincrime, compliance and governance regimes
• An interest in technology and process automation with a particular focus on core industry technologies adopted within the financial services sector e.g. CLM workflows, screening and data providers, transaction monitoring providers, etc.
• Familiarity with industry agnostic tools such as PowerApps, Salesforce and Alteryx.
• Data analytics and visualisation experience (e.g. Power BI/Tableau)
• A detailed knowledge of Anti-Financial Crime regulations in one or more relevant markets
• Prior experience of working as a consultant
• Experience of business development such as proposal writing

Travel Requirements
Travel may be required to visit client sites as part of day-to-day project delivery and some travel is required between the islands and the UK as you will be part of a x-island team. However, for those candidates who actively want to travel with work, we have a number of projects that require extensive travel which you can request to be part of if you wish.

Power Platform Developer, Advisory – Guernsey or Jersey

Job Summary
As a member of the Advisory practice, you will be part of a team responsible for identifying and delivering client requirements in a way that demonstrates value on their investment. You will work closely with an experienced team, be involved in a variety of engagements, interacting with clients and building and strengthening business relationships across the region. Being part of a smaller, agile department, you will also have excellent opportunities to be involved in strategic initiatives, have input into the management of the business and contribute directly to the running of the practice. Over time you will become a trusted business advisor, managing a team, defining project strategy for multiple and/or complex projects and other key initiatives of the firm.

As a credible candidate you will have developed core skills in managing and working with complex data sets, including a strong background in database technologies such as SQL. Additional experience with comparable data analysis tools such as R, Python, Alteryx or otherwise is also helpful.

In this role, you will design, develop and implement custom applications using Microsoft Power Apps and Power Platform. You will collaborate with business stakeholders and gather requirements and translate them into technical solutions.

PwC CI’s Regulatory Consulting offering fits within the Network’s Financial Services Regulation team which is a market leading advisory and assurance practice. Globally our team of over 1,000 professional staff is passionate about helping our clients manage risk and regulation in a commercial and strategic way, increasingly so through the application of technology and data. In the Channels Islands, regulatory consulting forms a large part of our advisory team, providing subject matter experts to our clients and the wider PwC network. The team is led by experienced Directors in both islands and has a strong management team with a proven track record of delivering for our clients.

Our success means we are growing and consequently looking for talented individuals to strengthen our team. We work closely with client staff at all levels at global organisations. We bring our insight, experience and thought leadership to large, complex projects in our core focus areas:

• Local and International Regulatory Change
• Global Anti- Financial Crime Consulting and Managed Services
• Global Regulatory Technology Implementation
• Supporting local business with regulatory challenges

PwC is looking for experienced professionals, with proven technology/ data skills to join our team at this exciting time as we continue to grow our business in line with the wider PwC CI strategy.

Responsibilities
Your responsibilities will include integrating Power Apps with various data sources, including SharePoint, SQL Server, and other third-party applications, and developing and maintaining Power Automate workflows to automate business processes. You will also create and manage Power BI reports and dashboards to provide actionable insights, ensuring the security and scalability of
Power Platform solutions. Providing technical support and troubleshooting for Power Platform applications will be part of your role, along with staying up to date with the latest features and updates in the Power Platform ecosystem.

Direct Reports
This role reports to:

• Partners, Directors, Senior Managers, Managers

Reporting to this role:

• Associates

Qualifications & Certifications

• Microsoft Power Platform certifications
• Has worked through phases of the ‘Software Development Life Cycle (SDLC)’. This includes gathering and analysing business requirements, functionals/ technical specifications, designing, developing, testing, deploying the application and providing technical support

Skills & Experience Required
Essential skills

• Knowledge of and experience working with complex data sets and database technology
• Proven experience as a Power App/ Power Platform Developer
• Strong knowledge of the Microsoft Power Platform (including Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio, etc)
• Proficiency in programming languages such as JavaScript, C#, Python, Power FX
• Experience in understanding client problems and designing relevant, applicable and sustainable technology solutions to meet requirements
• Strong communication and stakeholder management skills
• Ability to accurately prepare and review reports on technical subject matter

Desirable skills

• Other data and analytics experience, having worked with tools such as Alteryx, Power BI, Tableau or other relevant technology, and using these tools to support the successful delivery of projects
• Knowledge of applicable technology in the fintech market
• Knowledge of systems in the Financial services sector would be beneficial but not essential
• Knowledge of Agile development methodologies

Travel Requirements
Travel may be required to visit client sites as part of day-to-day project delivery and some travel may be required between the islands and the UK as you will be part of a x-island team.

Compliance Monitoring & Assurance Officer - Guernsey

As a Compliance Monitoring and Assurance Officer you’ll be supporting and assisting with the creation of internal operational procedures and policies, as well as providing incident management to internal departments by assisting 3rd party service providers with the investigation and resolution of software technical covering. This will help us excel at identifying project requirements and assisting with key compliance deliverables to stay ahead of the game.

Why we need you *

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

What you’ll be doing

As part of your role, your responsibilities will include:

• As part of your role, your responsibilities will include:
• Reviewing and analysing information received from various stakeholders and make appropriate recommendations.
• In-depth analysis of data to assist with technical resolution.
• Developing strong relationships across stakeholder groups, manage requests and ensure key deliverables are executed effectively and efficiently.
• Assisting with the internal audit of the business to ensure that the KYC, AML processes and procedures are being followed.
• Assisting with successful implementation of new and revised processes and/or regulatory requirements Compliance procedures.
• Assist with review and compilation of training material, such as AML, Data Protection and ERM.
• Review compliance of policies and procedures with regulatory requirement.
• Ensure adequate training is available to cover all procedures required for compliance. Act as Compliance consultant for training department and sign off on training material.
• Review training attendance registers for service providers to ensure SLA’s are followed.
• Where necessary, conduct training.
• Assist with drafting of procedure documentation.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table *

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Experience in data analysis and efficiently identify & mitigate risk to business
• Ability to quickly process information in order to appropriately determine whether regulatory or business objectives have been met
• Ability to manage key stakeholders at all levels, both internally and externally
• Basic MS Word and Excel
• Demonstrated capability to accurately identify and engage with control owners and reviewers in adherence to regulatory requirements
• 12 months of proven experience in an AML, risk management, or compliance role.
• Proficiency in conducting assurance activities and evaluating the effectiveness of policies, processes, and procedures.

Desirable skills you’ve got up your sleeve *

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Degree educated in a related discipline
• Experience of working in Legal, Compliance, research
• Experience or knowledge of the online gambling industry
• Experience working on a ERM system.

Manager. Operations & Business Support - Guernsey

To ensure that there are sufficient processes, procedures and reporting systems in place to monitor, review, assess and minimise client operational & AML/CFT risk within the business, whilst acting in accordance with the local Laws, Orders, Codes of Practice and Regulations and Group policies.

In particular the post holder is expected to work with the other departments to ensure that systems & controls are fully effective; up to date and compliant with our regulatory obligations.

Job accountabilities:

Policies and Procedures

• Be a member of the Policies & Procedures Committees (Channel Islands)
• Be responsible for reviewing and drafting policies and assisting in the implementation of these across the client facing teams, to include training on new policies and processes as required.
• To implement a process to monitor and review Policies, Procedures, Guidance and Briefing Notes on a triennial basis and to co-ordinate such reviews with the ‘owning’ departments to ensure they remain fit for purpose.

Business Support

• Understand and apply local legislation relating to drug trafficking, money laundering, terrorist financing and any other legislation that impacts on the conduct of fiduciary business within the jurisdiction.
• Stay up to date with changes in legislative and professional standards that impact on the Company’s work.
• Identify and respond appropriately to risk situations relevant to the Company and/or its clients and implement adequate internal controls to mitigate risk.
• Analyse reports and facilitate the flow of information.
• Assist with risk reporting through KPIs
• Manage the Outsourcing process for the Channel Islands

Corporate Governance

• Actively champion Praxis' values by promoting a culture of professionalism, teamwork, and leadership.
• Understand Praxis' business plan and the direction in which the Group is heading.
• Understand how the role of each individual contributes to Praxis' vision.
• Understand and acknowledge the need for change.
• Act as a member of various committees as agreed from time to time.

Leadership

• Promote a culture of continuous training, development, and progression.
• Cascade information to the team regularly and actively invite and act upon upward feedback.
• Inspire others through own actions and behaviours.

Personal Development

• Attend seminars and workshops, read industry publications and advisory briefs, and follow developments in wealth management to enhance professional and technical knowledge.
• Shape own development by identifying areas to improve own knowledge and skills and actively seek assistance.
• Maintain evidence of continuing professional development to meet regulatory requirements.

Professional Qualifications and Experience

• Minimum of 5 years’ experience in a relevant role
• Successful attainment of relevant professional qualification

Skills and Knowledge

• Strong communication skills and be adept at building relationships across the business
• Understanding of the broad spectrum of risks facing the sector; including but not limited to data security, people related, regulatory risk, etc
• Sound understanding of industry best practices in relation to operations and risk management
• Experience in working in the Private Wealth / Corporate Services sector on a cross jurisdictional basis
• Demonstrated ability to write technical reports
• Ability to manage projects with minimum supervision
• Good presentation skills
• Sound judgement
• Ability to coach and mentor junior colleagues.

Group Risk Analyst - Guernsey

Job summary:

The role of Group Risk Analyst is to work with the Group Head of Risk in the development, implementation and embedding of the Group Risk Management Framework. This includes assisting in the functioning and administration of the Group risk processes and monitoring of subsidiary risk processes. Production of reporting on the risk management framework to provide assurance to key stakeholders with respect to the effective management, mitigation and reporting of key risks. Assisting the Senior Manager, Information security with the administration of the Information security framework.

Full support will be given for continuing professional development, including appropriate qualifications and external courses, as and when required.

Within this role, the term “risk” refers to strategic, operational, compliance & legal and financial risks.

Job accountabilities:

• assisting in embedding a culture of appropriate and informed risk taking through communication and promotion of the Group Risk Management Framework.
• assisting in the development and implementation of the Group Risk Management Framework, including business risk assessments, risk registers, controls and key risk indicators.
• maintenance of records to evidence risk management activity including risk registers.
• identifying, analysing and evaluating data to support risk assessments and the development of key risk indicators, including production of reports where required.
• assisting in the collation and analysis of risk reporting.
• assisting in the evaluation and reporting on the effectiveness of the Group Risk Management Framework.
• recording, monitoring and analysing risk event reports as they arise across the Group to highlight emerging trends or risk concentrations.
• identifying and analysing relevant external information to support horizon scanning and identification of emerging risks so that the Group is proactively responding to upcoming changes in risk profile.
• developing and maintaining relationships with risk owners and key Group and subsidiary functions including Compliance and Internal Audit.
• assisting in the development, drafting and implementation of policies and procedures to ensure application of risk management in day-to-day operations;
• participating in reviews of Group and entity policies, procedures and processes as required.
• assisting the Senior Manager, Information Security with information security tasks, documentation of information security risks and monitoring and measuring implementation of the cybersecurity framework.
• assisting in the maintenance and updating of business continuity plans.
• co-ordination of the Group’s sanctions screening application.
• carry out any risk related functions/activity as may be required by the Group Head of Risk from time to time.

Minimum education and experience

• Educated to degree level desirable or relevant professional qualification
• Experience of risk management frameworks, regulation, controls and assurance
• Experience of development of policies and procedures

Required skills

• Good interpersonal skills and strong team player
• Good administrative and organisational skills
• Curiosity and ability to learn
• Good problem-solving skills

SENIOR TRUST OFFICER

_______________________________________________________________________________

As part of the Summit Group, we are an independent fiduciary services company providing a bespoke personalised service to wealthy individuals, families and institutions.

With key operations in Guernsey, Jersey, Geneva and Dubai, across the group we are currently 150 people of which c. 40 are based in Guernsey. Our team has a wide experience of dealing with wealth and estate planning for private individuals and complex structures for both individuals and institutions across the world.

Role overview

The Senior Trust Officer will play an active role in a team of trust and company administrators working closely with Trust Managers and Director to deliver consistently high quality service in the daily administration of a portfolio of Trust, Company and Private Client relationships.

The Senior Trust Officer will be an organiser, a communicator, a finisher and a helper. They will take pride in everything they do, will like contact with others and respect their clients and will not be happy until the job is finished.

The Senior Trust Officer will be given responsibility for a portfolio of clients and will be expected to know the affairs of those clients closely. They will maintain all of their clients’ records including drafting minutes and correspondence, maintaining client due diligence and keeping all bank accounts reconciled and record all transactions. They will be responsible for dealing with matters of a complex nature with the need for less support and guidance.

They will maintain the files differentiating intelligently between correspondence, accounting records, important and permanent documents as required for each of their cases.

The Senior Trust Officer will be responsible for seeing that client funds are at all times managed effectively and efficiently and that all financial transactions are undertaken with the utmost attention to accuracy and detail.

The Senior Trust Officer will be expected to establish a rapport with the client or the client's employees or agents wherever possible including investment managers, bankers, lawyers etc and to communicate effectively by telephone, fax and letter; to accept instructions from clients and to undertake to fulfil those instructions subject to advice and assistance from superiors where appropriate. The Senior Trust Officer may be required, on occasion, to partake in face to face meetings with clients and/or intermediaries.

Duties and Responsibilities

•   Administration of Trust, Company and other Private Client relationships in accordance with the relevant terms of the Trust Deed, Memorandum and Articles of Association and other terms of engagement

•   Make distributions to beneficiaries

•   Draft trust and company minutes and correspondence to clients

•   Maintain and update Client Due Diligence

•   Complete Annual Trust and Company Reviews

•   File documents using efficient filing techniques

•   Prepare annual validations

•   Liaise with settlors, beneficiaries, investment managers, bankers, lawyers and other related professionals

•   Assist with Company Secretarial functions by taking part in the transfer of shares and update records for changes in directors and secretaries

•   Assist Directors, Managers and Administrators with projects as and when required

•   Assist with projects and ad hoc assignments as and when required

•   Maintain a good knowledge of company secretarial, compliance and anti-money laundering practice

•   Assist with the preparation of meeting documents for client meetings

•   Such other duties as may be required from time to time

Person Specification

•   Qualified/part qualified or willing to undertake study for a professional qualification such as STEP, ICSA, ACCA or ACA or alternatively many years of trust and company administration experience

•   Proven experience within a Trust Administration role

•   Enthusiastic

•   Excellent time and organisational skills

•   Excellent oral and written communication skills

•   Strong interpersonal skills

•   Enjoyment of working within a busy team within and contributing to the efficient operation of the portfolio

•   Ability to work with a comprehensive IT package including electronic filing of correspondence and permanent records and use of flexible database system

Additional Information

For the right individual this role has the potential to offer progression through to a management role. Training and development support will be offered.

Reports to:       Assistant Manager or Manager

Direct reports:       None

Signatory:      

Signed

Role holder

Name……………………………………………..Signature……………….……..…………….........

Line Manager

Name……………………………………………..Signature……………….……..…………….........

Job Description

Job Title:    Trust Manager

Jurisdiction:    Guernsey

Department:    Trust Services

About Us

Suntera Global is a leading international provider of corporate, trust, tax, accounting, and fund administration services. Respected and trusted as a professional partner by a broad range of corporate, private, and institutional clients worldwide, we are continually looking for opportunities to evolve our business while providing clients with the best possible services.

We have created an authentic and supportive culture that generates a wealth of opportunities for every one of our employees. Ongoing personal development through training and professional qualifications is available to all, and we reward hard work and dedication.

About the Role

Duties and Responsibilities:

• Oversee and liaise with members of the team on all day-to-day matters coming within the scope of their daily duties.
• Report to Senior Managers and Directors on points of interest or concern in connection with technical issues, staff relations and working practices.
• Support and monitor team organisation and control of workflows, working together with managers and directors to ensure work is carried out in an orderly and timely fashion.
• Develop and maintain relationships with clients, intermediaries and peers and lead client meetings, when appropriate.
• Act as a mentor to the team and undertake regular 1-2-1 meetings including appraisals, set relevant goals, monitor performance and targets, and encourage and facilitate development.
• To manage a small portfolio of complex, high net worth clients and deliver a first-class service efficiently, independently and profitably in line with group procedures.
• Identify and pursue new business opportunities via existing client and advisor relationships.
• Build and develop client and intermediary relationships with a view to developing new business opportunities.

• The ability to identify and convert new business opportunities for both the Company and Suntera Global.
• Oversee the maintenance of statutory and accounting records for entities under administration within the team and ensuring compliance with local legislation in the jurisdiction in which the entity was incorporated/established.
• Ensuring the fair charging of fees to clients and periodic review of profitability.
• To act as a “B” signatory on behalf of the Company and the other ‘in-house’ companies.
• Organise, prioritise and delegate effectively to be able to successfully manage the team, day to day workload plus provide assistance and guidance to the team.
• Compliance with responsibilities set out in the Policy and Procedures manual and where appropriate put forward suggestions for additional or amendments to the existing procedures.
• To contribute to the development of the Company, including, but not limited to making recommendations that improve the efficiency and working practices of the Company and implementation as and when required.
• Such other duties as required by the Senior Management Team.

About You

Skills and Requirements:

• Qualified in STEP, CGI or similar professional qualification or working towards the same.
• Be proactive and forward-thinking, with the ability to deal with tasks independently and use your own initiative.
• Good knowledge of the industry, business and client base.

• Proven experience in an administration role, demonstrating strong level of technical knowledge and detailed knowledge of regulatory requirements.
• Strategic competence and ability to maintain strong awareness of market trends in fiduciary products and services.
• Highly developed organisational skills and excellent interpersonal skills.
• High levels of motivation, initiative and results orientated and enjoyment of working within a busy team and ensuring the efficient operation of the portfolio.

This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

Key People

The team members, line managers and hiring managers the candidate may interact with during the hiring process and on the job.

• Nick Trebert – Associate Director
• Marcus Prevel – Director, Head of Private Wealth

Job Description

Job Title:             Client Director

Jurisdiction:             Guernsey

Department:             Corporate and Fund Services

About Us

Suntera Global is a multi-jurisdictional provider of fund, corporate and private wealth services. We believe in empowering responsible ambition through the professional delivery of fund, company and trust administration as well as outsourced compliance, escrow, accounting, and tax services. We have over 400 specialists supporting a global client base from offices in the Bahamas, the Cayman Islands, Guernsey, Hong Kong, the Isle of Man, Jersey, Luxembourg, Malta, and the US. For more information visit suntera.com.

About the Role

The Corporate and Fund Services team have a fresh and modern approach which sets them apart from their peers. Through their open and creative approach to working alongside their clients they build upon one another’s ideas and expertise to create the ideal solution.

The purpose of the role will be to manage the people within a client delivery pod, mainly administering fund clients, acting as Client Director for key relationships and (if required) acting as a Director of client vehicles, including some POI Licensees.

The Client Director will take pride in managing client expectations and providing efficient, timely and high-quality administration services.

Key responsibilities include:

• Acting as line manager for Client Delivery Pod
• Acting as Client Director for key clients
• Acting as Director of Client Vehicles including POI Licensees (if required)
• Managing workloads and ensuring all key tasks are diarised and completed as required
• Working with Head of Client Delivery and other pod leaders to manage workload across the client delivery function
• Providing a high level of professional service to a portfolio of client relationships and attending generally to fund and corporate structures
• Preparing for and attending board meetings
• Overseeing the drafting of board meeting agenda, minutes and written resolutions, and ensuring all governance requirements are met
• Assisting the company boards in ensuring good governance
• Liaising with professional firms as required
• Dealing with Capital Calls and Distributions
• Processing of documentation relating to investment transaction
• Liaising with various parties through transactions or corporate actions
• Adhering to operating procedures and internal policies
• Being proactive in supporting company-wide objectives
• Ensuring you and your team comply with regulatory and legal requirements
• Any other ad-hoc tasks and responsibilities as assigned to you by your manager
• To ensure cover within the team during any absences

About You

You will have strong relevant experience and strong interpersonal skills. The following attributes would also be advantageous:

• A minimum of 10 years’ client relationship management experience, including Closed-Ended Alternative Fund experience
• The ability to lead, manage and develop a team
• Directorship experience
• Client onboarding experience
• ICSA, ACCA, or similar, professionally qualified or part-qualified
• Business development experience
• Good network of contacts
• Good grasp of oral and written English
• Working knowledge of Word, Excel and Outlook
• Communication skills
• Presentation skills
• Customer service skills
• Interpersonal skills
• Organisational skills
• Ability to manage priorities and multiple deadlines in a dynamic and proactive way

This is an exciting opportunity to join a professional team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

Key People

The team members, line managers and hiring managers the candidate may interact with during the hiring process and on the job.

• Mark Vidamour, Head of Corporate and Fund Services
• Chris Le Page, Head of Client Delivery, Corporate and Fund Services